Dell Latitude E4300 Service Manual

Dell Latitude E4300 Service Manual

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Dell Latitude E4300 Service Manual
Dell™ Latitude™ E4300 Service Manual
Troubleshooting
Before Working on Your Computer
Battery Slice
Hard Drive
Wireless Local Area Network
(WLAN) Card
Wireless Wide Area Network
(WWAN) Card
Memory
Latitude On™ Card
LED Dashboard Cover
Keyboard
Display Assembly
Camera
Palm Rest
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are
not applicable.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection
technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation.
Information in this document is subject to change without notice.
© 2008–2009 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, and Latitude On are trademarks of Dell Inc.; Bluetooth is a registered trademark owned
by Bluetooth SIG, Inc., and is used by Dell under license; Microsoft, Windows, Windows Vista, Outlook, and the Windows Vista start button logo are
either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
September 2009 Rev. A02
file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/index.htm[5/25/2015 11:13:59 AM]
Wireless Personal Area Network (WPAN) With Bluetooth®
Wireless Technology
Smart Card
System Fan
Optical Drive
Radio Switch Board
Coin-Cell Battery
Speaker Assembly
System Board
Flashing the BIOS
Processor Thermal-Cooling Assembly
DC-In Power Assembly
Finding Information
Getting Help

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Summary of Contents for Dell Latitude E4300

  • Page 1 Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Latitude, and Latitude On are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license;...
  • Page 2: Power Lights

    Troubleshooting: Dell Latitude E4300 Service Manual Back to Contents Page Troubleshooting Dell™ Latitude™ E4300 Service Manual Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility CAUTION: Before working inside your computer, read the safety information that shipped with your computer.
  • Page 3: Diagnostic Light Codes During Post

    NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. Diagnostic Light Codes During POST To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock, Caps Lock, and then Scroll Lock).
  • Page 4: System Messages

    No boot sector on hard-disk drive — Enter the system setup program and ensure that the configuration information for the hard drive is correct. For information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.
  • Page 5 Time-of-day clock stopped – please run the system setup program — Enter the system setup program and correct the date or time. For information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.If the problem persists, replace the CMOS battery.
  • Page 6: Hardware Troubleshooter

    #M1004. — Contact Dell for assistance (see Contacting Dell).
  • Page 7: When To Use The Dell Diagnostics

    When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Troubleshooting, and then run the Dell Diagnostics before contacting Dell for assistance. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.
  • Page 8: Starting The Dell Diagnostics From The Drivers And Utilities Media

    5. At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).
  • Page 9: Dell Diagnostics Main Menu

    9. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you...
  • Page 10: Solving Problems

    Dell (see "Contacting Dell" on page 112). NOTE: When contacting Dell support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:...
  • Page 11: Optical Drive Problems

    Troubleshooting: Dell Latitude E4300 Service Manual CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. Ensure that Microsoft Windows Recognizes the drive —...
  • Page 12: E-Mail And Internet Problems

    Troubleshooting: Dell Latitude E4300 Service Manual Turn off standby mode in Windows before writing to a disc — Search for the keyword standby in Windows Help and Support for information on power management modes. Hard drive problems Run Check Disk —...
  • Page 13: Ieee 1394 Device Problems

    If your IEEE 1394 device is listed, Windows recognizes the device. If you have problems with a Dell IEEE 1394 device — Contact Dell (see Contacting Dell). If you have problems with an IEEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer. file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/trouble.htm[5/25/2015 11:14:02 AM]...
  • Page 14: Lockups And Software Problems

    Troubleshooting: Dell Latitude E4300 Service Manual Lockups and Software Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
  • Page 15: Memory Problems

    Troubleshooting: Dell Latitude E4300 Service Manual The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2. Follow the instructions on the screen.
  • Page 16: Power Problems

    Troubleshooting: Dell Latitude E4300 Service Manual computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. Check the network cable connector — Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack.
  • Page 17: Scanner Problems

    Troubleshooting: Dell Latitude E4300 Service Manual CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
  • Page 18: Sound And Speaker Problems

    Troubleshooting: Dell Latitude E4300 Service Manual Windows XP: 1. Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras. 2. If your scanner is listed, Windows recognizes the scanner. Reinstall the scanner driver — See the scanner documentation for instructions.
  • Page 19: Video And Monitor Problems

    Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see Dell Diagnostics).
  • Page 20: Dell Technical Update Service

    2. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.
  • Page 21: Double-Clicking The Dell Support Icon

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen. Back to Contents Page...
  • Page 22: Before Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 23 To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell™ computer. Do not use batteries designed for other Dell computers. 6. Remove the battery: Turn the computer over.
  • Page 24: After Working On Your Computer

    NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator, battery slice, or cool slice, and replace any cards (such as a smart card).
  • Page 25: Battery Slice

    Battery Slice: Dell Latitude E4300 Service Manual Back to Contents Page Battery Slice Dell™ Latitude™ E4300 Service Manual Top View Bottom View Detaching the Battery Slice Attaching the Battery Slice The battery slice attaches to the bottom of the laptop, and can be charged while attached to the laptop or separately.
  • Page 26 Battery Slice: Dell Latitude E4300 Service Manual charge gauge lights Detaching the Battery Slice 1. Save and close any open files, and exit any open programs. 2. Set the power management settings so that the computer does not enter sleep, standby, or hibernate mode when you close (lower) the display: ®...
  • Page 27 Battery Slice: Dell Latitude E4300 Service Manual laptop docking connector battery slice battery slice hooks (2) 2. Press the laptop onto the battery slice until you feel a click to indicate that the laptop is firmly seated. 3. Turn on the laptop.
  • Page 28: Removing The Hard Drive

    Removing the Hard Drive Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Removing the Hard Drive CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 29: Replacing The Hard Drive

    5. Start your computer. 6. Install the operating system, drivers, and utilities for your computer, as needed. For more information, see the Setup and Quick Reference Guide that shipped with your computer or on support.dell.com. Back to Contents Page file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/hdd.htm[5/25/2015 11:14:05 AM]...
  • Page 30: Removing A Wlan Card

    Wireless Local Area Network (WLAN) Card : Dell Latitude E4300 Service Manual Back to Contents Page Wireless Local Area Network (WLAN) Card Dell™ Latitude™ E4300 Service Manual Removing a WLAN Card Replacing a WLAN Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 31: Replacing A Wlan Card

    Wireless Local Area Network (WLAN) Card : Dell Latitude E4300 Service Manual 6. Remove the M2 x 3-mm screw securing the WLAN card. The card pops up to a 30-degree angle. 1 WLAN card 2 M2 x 3-mm screw 7. Slide the WLAN card out at a 30-degree angle from its connector.
  • Page 32 Wireless Local Area Network (WLAN) Card : Dell Latitude E4300 Service Manual file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/wlan.htm[5/25/2015 11:14:06 AM]...
  • Page 33: Removing A Wwan Card

    Wireless Wide Area Network (WWAN) Card: Dell Latitude E4300 Service Manual Back to Contents Page Wireless Wide Area Network (WWAN) Card Dell™ Latitude™ E4300 Service Manual Removing a WWAN Card Replacing a WWAN Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 34: Replacing A Wwan Card

    Wireless Wide Area Network (WWAN) Card: Dell Latitude E4300 Service Manual 1 antenna cable connectors (2) 2 WWAN card 6. Remove the M2 x 3-mm screw securing the WWAN card. The card pops up to a 30-degree angle. 1 WWAN card 2 M2 x 3-mm screw 7.
  • Page 35: Removing A Memory Module

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not perform optimally.
  • Page 36: Replacing A Memory Module

    Memory: Dell Latitude E4300 Service Manual NOTICE: To prevent damage to the memory module connector, do not use tools to remove or replace the memory module. NOTE: From the underside of the computer, the DIMM B socket is uppermost and DIMM A is closest to the system board.
  • Page 37 Memory: Dell Latitude E4300 Service Manual NOTE: From the underside of the computer, the DIMM B socket is uppermost and DIMM A is closest to the system board. 1. Ground yourself by touching a metal part in the computer chassis.
  • Page 38 Memory: Dell Latitude E4300 Service Manual Back to Contents Page file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/memory.htm[5/25/2015 11:14:07 AM]...
  • Page 39 Latitude On™ Card: Dell Latitude E4300 Service Manual Back to Contents Page Latitude On™ Card Dell™ Latitude™ E4300 Service Manual Removing the Latitude On Card Replacing the Latitude On Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 40 Latitude On™ Card: Dell Latitude E4300 Service Manual 1 Latitude On cables 2 Latitude On card 7. Lift the Latitude On card from the memory bay. 1 M2 x 3-mm screw 2 Latitude On card Replacing the Latitude On Card NOTICE: Install the Latitude On card into the compartment shown in the above photograph.
  • Page 41 Latitude On™ Card: Dell Latitude E4300 Service Manual file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/lat-on.htm[5/25/2015 11:14:08 AM]...
  • Page 42 LED Dashboard Cover: Dell Latitude E4300 Service Manual Back to Contents Page LED Dashboard Cover Dell™ Latitude™ E4300 Service Manual Removing the LED Dashboard Cover Replacing the LED Dashboard Cover Removing the LED Dashboard Cover CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 43 LED Dashboard Cover: Dell Latitude E4300 Service Manual 3. Follow the instructions in After Working on Your Computer. Back to Contents Page file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/ledboard.htm[5/25/2015 11:14:08 AM]...
  • Page 44: Removing The Keyboard

    Keyboard: Dell Latitude E4300 Service Manual Back to Contents Page Keyboard Dell™ Latitude™ E4300 Service Manual Removing the Keyboard Replacing the Keyboard Removing the Keyboard CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
  • Page 45 Keyboard: Dell Latitude E4300 Service Manual www.dell.com at: www.dell.com/regulatory_compliance. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time consuming to replace. Be careful when removing and handling the keyboard. NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest first, and then secure the keyboard in place.
  • Page 46: Removing The Display Assembly

    Display Assembly: Dell Latitude E4300 Service Manual Back to Contents Page Display Assembly Dell™ Latitude™ E4300 Service Manual Removing the Display Assembly Removing the Display Panel Replacing the Display Assembly Replacing the Display Panel Removing the Display Bezel Replacing the Display Hinges...
  • Page 47: Replacing The Display Assembly

    Display Assembly: Dell Latitude E4300 Service Manual 10. Turn the computer upside-down. 11. Remove the WLAN/WWAN cover, and loosen the two antenna cables by moving them out of the cable guides. 12. Slide the two antenna cables through the hole in the palm rest.
  • Page 48: Removing The Display Bezel

    Display Assembly: Dell Latitude E4300 Service Manual 9. Replace the LED dashboard cover (see Replacing the LED Dashboard Cover). 10. Close the display and turn the computer upside-down. 11. Replace the four M2.5 x 4-mm screws securing the display assembly to the back of the computer.
  • Page 49: Removing The Display Panel

    Display Assembly: Dell Latitude E4300 Service Manual 1. Follow the instructions in What You Need to Know For Your Safety. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel).
  • Page 50 Display Assembly: Dell Latitude E4300 Service Manual 1 display panel brackets (2) 2 M2 x 3-mm screws (4) 3 display panel 5. Gently remove each bracket by pulling it away from the display. 1 display panel 2 display panel brackets (2) 6.
  • Page 51: Replacing The Display Panel

    Display Assembly: Dell Latitude E4300 Service Manual 1 LCD flex-cable connector 2 display panel 7. Use the pull-tab to disconnect the LCD flex-cable connector from the inverter connector. Replacing the Display Panel NOTE: This procedure assumes that you have completed the removal procedure first.
  • Page 52: Removing The Lcd Cable

    Display Assembly: Dell Latitude E4300 Service Manual Removing the LCD Cable 1. Follow the instructions in What You Need to Know For Your Safety. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel).
  • Page 53: Removing The Camera

    Camera: Dell Latitude E4300 Service Manual Back to Contents Page Camera Dell™ Latitude™ E4300 Service Manual Removing the Camera Replacing the Camera CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
  • Page 54: Replacing The Camera

    Camera: Dell Latitude E4300 Service Manual Replacing the Camera NOTE: This procedure assumes that you have completed the removal procedure first. 1. Align the camera board to the alignment posts on the display cover. 2. Re-thread the display cables through the hinges.
  • Page 55: Removing The Palm Rest

    Palm Rest: Dell Latitude E4300 Service Manual Back to Contents Page Palm Rest Dell™ Latitude™ E4300 Service Manual Removing the Palm Rest Replacing the Palm Rest Removing the Palm Rest CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.
  • Page 56: Replacing The Palm Rest

    Palm Rest: Dell Latitude E4300 Service Manual 1 M2.5 x 5-mm screws (5; small arrows) 2 M2.5 x 8-mm screws (5; large arrows) 7. Disconnect the seven cables connecting the palm rest to the system board, as shown in the illustration below.
  • Page 57 Palm Rest: Dell Latitude E4300 Service Manual CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTICE: Ensure that the touch pad cable and the speaker cable are properly routed before snapping the palm rest into place.
  • Page 58 Wireless Personal Area Network (WPAN) With Bluetooth® Wireless Technology: Dell Latitude E4300 Service Manual Back to Contents Page Wireless Personal Area Network (WPAN) With Bluetooth® Wireless Technology Dell™ Latitude™ E4300 Service Manual Removing the WPAN/Bluetooth Card Replacing the WPAN/Bluetooth Card...
  • Page 59 Wireless Personal Area Network (WPAN) With Bluetooth® Wireless Technology: Dell Latitude E4300 Service Manual 3 cable guide 8. Gently free the card cable from the cable guide. NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components.
  • Page 60: Removing The Smart Card

    Smart Card: Dell Latitude E4300 Service Manual Back to Contents Page Smart Card Dell™ Latitude™ E4300 Service Manual Removing the Smart Card Replacing the Smart Card Removing the Smart Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 61 Smart Card: Dell Latitude E4300 Service Manual 1. Reseat the smart card. 2. Replace the four M2 x 3-mm screws to secure the card to the computer base. 3. Reconnect the card cable to the system board. 4. Replace the palm rest assembly (Replacing the Palm Rest).
  • Page 62: Removing The System Fan

    System Fan: Dell Latitude E4300 Service Manual Back to Contents Page System Fan Dell™ Latitude™ E4300 Service Manual Removing the System Fan Replacing the System Fan CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 63 System Fan: Dell Latitude E4300 Service Manual 1. Reseat the fan in the computer base, aligning the screws hole in the fan with the screw hole in the computer base. 2. Install the M2.5 x 5-mm screw to secure the fan.
  • Page 64: Removing The Optical Drive

    Optical Drive: Dell Latitude E4300 Service Manual Back to Contents Page Optical Drive Dell™ Latitude™ E4300 Service Manual Removing the Optical Drive Replacing the Optical Drive Removing the Optical Drive CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 65 Optical Drive: Dell Latitude E4300 Service Manual www.dell.com at: www.dell.com/regulatory_compliance. NOTE: This procedure assumes that you have completed the removal procedure first. 1. Slide the optical drive all the way into its slot on the side of the computer. 2. Turn the computer upside-down.
  • Page 66 Radio Switch Board: Dell Latitude E4300 Service Manual Back to Contents Page Radio Switch Board Dell™ Latitude™ E4300 Service Manual Removing the Radio Switch Board Replacing the Radio Switch Board CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 67 Radio Switch Board: Dell Latitude E4300 Service Manual 1 radio switch board cable 2 M2 x 3-mm screw 3 radio switch board Replacing the Radio Switch Board NOTE: This procedure assumes that you have completed the removal procedure first. 1. Reseat the radio switch board into the plastic cage on the system board.
  • Page 68: Removing The Coin-Cell Battery

    Coin-Cell Battery: Dell Latitude E4300 Service Manual Back to Contents Page Coin-Cell Battery Dell™ Latitude™ E4300 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 69: Replacing The Coin-Cell Battery

    Coin-Cell Battery: Dell Latitude E4300 Service Manual Replacing the Coin-Cell Battery NOTE: This procedure assumes that you have completed the removal procedure first. 1. Reconnect the battery cable to the system board. 2. Reseat the battery in the battery compartment.
  • Page 70: Removing The Speaker Assembly

    Speaker Assembly: Dell Latitude E4300 Service Manual Back to Contents Page Speaker Assembly Dell™ Latitude™ E4300 Service Manual Removing the Speaker Assembly Replacing the Speaker Assembly Removing the Speaker Assembly CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 71: Replacing The Speaker Assembly

    Speaker Assembly: Dell Latitude E4300 Service Manual Replacing the Speaker Assembly NOTE: This procedure assumes that you have completed the removal procedure first. NOTE: The left and right speakers are marker "L" and "R," respectively. 1. Align the speakers over their respective screw holes in the computer base.
  • Page 72: Removing The System Board Assembly

    System Board: Dell Latitude E4300 Service Manual Back to Contents Page System Board Dell™ Latitude™ E4300 Service Manual Removing the System Board Assembly Removing the Right I/O Card Replacing the Right I/O Card Removing the Left I/O Card Replacing the Left I/O Card...
  • Page 73 System Board: Dell Latitude E4300 Service Manual 1 smart card cable 2 coin-cell battery 3 coin-cell battery connector 4 speaker assembly cable 12. Remove the four M2.5 x 5 screws and three M2 x 4-mm screws from the system board.
  • Page 74 System Board: Dell Latitude E4300 Service Manual www.dell.com at: www.dell.com/regulatory_compliance. The right I/O card provides USB, audio, and IEEE 1394 connectors for the computer. NOTE: This procedure assumes that you have completed the system board removal procedure first. 1. Remove the radio switch board (see Removing the Radio Switch Board).
  • Page 75: Replacing The System Board Assembly

    System Board: Dell Latitude E4300 Service Manual 1 left I/O card 2 M2.5 x 5-mm screw 3 system board Replacing the Left I/O Card NOTE: This procedure assumes that you have completed the left I/O card removal procedure first. 1. Reseat the I/O card, aligning the connectors with their respective ports on the left side of the computer base.
  • Page 76 13. Enter the system setup program to update the BIOS on the new system board with the computer Service Tag. For information on the system setup program, see the Dell Technology Guide on your computer or at support.dell.com. Back to Contents Page...
  • Page 77: Flashing The Bios

    Flashing the BIOS Dell™ Latitude™ E4300 Service Manual ® 1. Download the BIOS utility from the Dell™ Support website at support.dell.com and save it to your Windows desktop. 2. After the download completes, double-click the BIOS utility file icon. 3. In the Dell BIOS Flash window, click Continue.
  • Page 78: Removing The Processor Thermal-Cooling Assembly

    Processor Thermal-Cooling Assembly: Dell Latitude E4300 Service Manual Back to Contents Page Processor Thermal-Cooling Assembly Dell™ Latitude™ E4300 Service Manual Removing the Processor Thermal-Cooling Assembly Replacing the Processor Thermal-Cooling Assembly Removing the Processor Thermal-Cooling Assembly CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
  • Page 79: Replacing The Processor Thermal-Cooling Assembly

    Processor Thermal-Cooling Assembly: Dell Latitude E4300 Service Manual 11. In consecutive order, loosen the four captive screws (labeled "1" through "4") that secure the processor thermal- cooling assembly to the system board. 12. Remove the processor thermal-cooling assembly from the computer.
  • Page 80 DC-In Power Assembly: Dell Latitude E4300 Service Manual Back to Contents Page DC-In Power Assembly Dell™ Latitude™ E4300 Service Manual Removing the DC-In Power Assembly Replacing the DC-in Power Assembly Removing the DC-In Power Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer.
  • Page 81 DC-In Power Assembly: Dell Latitude E4300 Service Manual DC-in power assembly DC-in connector Replacing the DC-in Power Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
  • Page 82: Finding Information

    Finding Information: Dell Latitude E4300 Service Manual Back to Contents Page Finding Information Dell™ Latitude™ E4300 Service Manual NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.
  • Page 83 Finding Information: Dell Latitude E4300 Service Manual Back to Contents Page file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/findinfo.htm[5/25/2015 11:14:19 AM]...
  • Page 84: Getting Help

    Contacting Dell. NOTE: Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.
  • Page 85: Online Services

    Getting Help: Dell Latitude E4300 Service Manual DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.
  • Page 86: Problems With Your Order

    Getting Help: Dell Latitude E4300 Service Manual To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For...
  • Page 87: Contacting Dell

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

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