Trouble Shooting - Electrolux ELAP15 Owner's Manual

ELAP15, ELAP30, ELAP40, ELAP45
Occurrence
Can I wash my filter?
Can I vacuum my filter?
There is an odor coming
from my new unit.
Will this clean a bigger area
than what it is rated for?
Where should I place
the unit?
The AIR QUALITY light
is orange or red, but the
air seems clean.
You can see dust in the air
or on my furniture.
There is nothing holding the
filters in place.
I can hear revving of the
fan motor.
The unit has stopped
removing odors effectively,
or is emitting an odor.
The CHECK FILTER
indicator remains lit after
replacing the HEPA filter.
Can I turn off the sleep
mode?
Unit makes a ticking sound. This is due to PlasmaWave
The remote control
does not work.
The air quality light is white,
but there is still dust/odor.
The unit is running on high
all the time.
The CHECK FILTER
indicator remains lit after
replacing the Filter Cassette.
Possible causes / solution
No, the filters that come with the unit will be ruined by water. Replace with new
washable filter. (ELAP45 filters are washable.)
No, vacuuming will spread the dust back into the air. Replace with new filter. (ELAP45
Washable Pre-Filter can be cleaned with a vacuum cleaner or soft brush.)
The unit has been concealed in a tightly wrapped package of corrugated cardboard
and plastic. It may give off an odor; this should wear off in several days.
CADR ratings are provided from a controlled testing environment, if that environment
changes, it can affect the performance. If you have a slightly larger room than what the
CADR rating is, it will help improve the air, but take longer.
Allow proper air circulation around the sides and in front of the unit. If there
are doors or hallways it may reduce the airflow.
• Clear the sensor with a vacuum cleaner, as it may be blocked or clogged.
• Sometimes a can of compressed air may unclog the dust in the sensor.
The unit will capture most dust and particles, however with opening doors, windows,
central HVAC etc., there may still be some level of dust that you can see.
The filters are meant to rest inside the unit. Once the unit is turned on, the force of air
pulled through the machine will create a tight seal of the filters.
This is normal, especially at night when all environmental sounds are quiet, you may
hear the motor running in repetition.
• Make sure the air quality sensor is not blocked or clogged.
• Move the unit closer to the offending odors.
• Replace filters more frequently. They may have reached their capacity to absorb
pollutants.
Press the RESET FILTER button by gently inserting a paper-clip into the
RESET FILTER button hole. Hold for 3-5 seconds until a "beep" sounds to indicate the
unit has been reset.
No, but you can manually push to the fan speed you prefer which will stay at that
speed until you change it.
PlasmaWave light is on, the function is working.
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• Make sure the remote control battery is inserted correctly.
• Replace a worn-out battery.
• Make sure that the remote control has a clear line of sight to the air cleaner.
• Make sure the sensor is not blocked or clogged.
• Replace the filter.
• Clear the sensor with a vacuum cleaner, as it may be blocked or clogged.
• Sometimes a can of compressed air may unclog the dust in the sensor.
Press the RESET FILTER button by gently inserting a paper-clip into the
RESET FILTER button hole. Hold for 3-5 seconds until a "beep" sounds to
indicate the unit has been reset.
Electrolux Customer Service 1-800-896-9756

TROUBLE SHOOTING

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