AT&T CL82115 User Manual page 113

Appendix
Troubleshooting
I experience poor sound quality when using the handset
speakerphone.
• For increased sound quality while using the handset
speakerphone, place the handset on a flat surface with the dial
pad facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, call
your telephone service provider.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not off. Refer to Ringer volume on
page 14 in this user's manual.
• Make sure you plug in the telephone line cord securely into the
telephone base and the telephone jack. Make sure you plug in the
power cord securely.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least ten hours.
For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
• You may have too many extension phones on your telephone
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office may be limiting the operating
range. Try moving the telephone base to another location,
preferably to a higher location.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has
the same problem, contact your telephone service provider
(charges may apply).
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