Swapped Cables Or Configuration Error Detected. The Maximum Logical Volume Count X; System Board Is Unable To Identify Which Slots The Controllers Are In; The Redundant Controllers Installed Are Not The Same Model - HP ProLiant series Troubleshooting Manual

Description: The current firmware version on the controller cannot interpret the configuration information
on the connected drives.
Action: Update the controller to the latest firmware version.
or
If the problem persists, move the drives to the original controller.
Swapped Cables or Configuration Error Detected. The Maximum Logical Volume
Count X...
...was exceeded during logical volume addition. All logical volumes beyond X have been lost and cannot be
recovered.
SOLUTION: Identify the drives that contain the lost logical volumes. Move those drives to another controller where
the logical volumes can be recreated. NOTE! If a drive contains a valid logical volume and a lost logical volume,
then do not move that drive to another controller.
Description: More logical drives were created than are supported on this controller, causing lost logical
drive volumes.
Action: Identify the drives containing lost volumes, and then move them to another controller so the lost
volumes can be recreated.
CAUTION: Removing a drive that contains valid volume data causes all valid data to be lost.

System Board is Unable to Identify which Slots the Controllers are in

Description: The slot indicator on the system board is not working correctly. Firmware recognizes both
controllers as being installed in the same slot.
Action:
Be sure both controllers are fully seated in their slots.
1.
If the problem persists, this might indicate a controller problem or a system board problem.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you
believe the system board requires replacement, contact HP Technical Support before proceeding.
Remove one of the controllers in the configuration and see if the remaining controller generates a
2.
POST message.
Move the remaining controller to the other slot to see if it still generates a POST message.
3.
Repeat these steps with the other controller.
4.
If both controllers give POST messages in one slot but not the other, it is a system board problem. If one of
the controllers gives POST messages and the other controller does not, replace the controller that is giving
the POST messages. Contact an authorized service provider for any warranty replacements.

The Redundant Controllers Installed are not the Same Model...

...SOLUTION: Power down the system and verify that the redundant controllers are different models. If they are
different models, replace the other controller with the same model as this one.
Description: ADU detected two different controller models installed in a redundant controller
configuration. This is not supported and one or both controllers may not be operating properly.
Action: Use the same controller models for redundant controller configurations.
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