Troubleshooting - Canon MG6800 Series Online Manual

Troubleshooting

Frequently Asked Questions
• Cannot Find Machine on Network
• Cannot Find Machine on Wireless LAN
• Printing Does Not Start
• Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
• An Error Occurs
• Print Results Are Unsatisfactory
• Message Appears
• Cannot Install MP Drivers
• Network Key Unknown
• Paper Jams
Examples of Problems
Machine Does Not Move
• Power Does Not Come On
• Power Shuts Off By Itself
• Machine Suddenly Cannot Be Used
• Printing Does Not Start
• Paper Jams
• Scanning Problems (Windows)
• Scanning Problems
• Cannot Print/Scan from Smartphone/Tablet
Cannot Set Correctly
• Cannot Find Machine on Check Printer Settings Screen
• Message Appears on Computer During Setup
• Cannot Find Machine on Wireless LAN
• USB Connection Problems
• Cannot Communicate with Machine via USB
• Network Key Unknown
• Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings
• Administrator Password Set for Machine Unknown
• Checking Network Information
• Restoring to Factory Defaults
• Cannot Install MP Drivers
• Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
• Updating MP Drivers in Network Environment (Windows)
Print/Scan Results Are Unsatisfactory
• Printing Does Not Start
• Printing Is Slow
• Copying/Printing Stops
• Print Results Are Unsatisfactory
(Mac OS)
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