Troubleshooting Tips - Zoom H4N User Manual

-Turn the Zoom recorder on once the USB has been attached
The USB window will pop up.
Once the recorder has connected a window will pop up allowing you to 'Open Folder to View Files'.
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Double click to launch. Open the 'Stereo' folder and then 'Folder01'. The audio recordings are inside
this folder. Select the files you wish to use and copy and paste them into the folder you created for
your project.
Close the Removable Device window and open the folder the audio files were copied to. Right click
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on the sound files and rename them (example: Sarah interview track1, Sarah interview track 2, Sarah
interview track3). Make sure the audio files have been renamed before you begin editing. Once the
sound files are transferred onto the computer and renamed the files are ready to be used.
-Safely eject the recorder from the computer. Hold the slider switch to the power symbol for a few
seconds until the recorder powers off.
***Don't forget to safely remove the hardware from the computer or the machine can freeze
and cause file transfer errors.

TROUBLESHOOTING TIPS:

1.) If the machine is frozen and won't turn off, remove the batteries from the back casing and let it sit for a
few minutes. Then gently place the batteries back into the compartment.
2.) If you aren't displaying any incoming sound on the vu meter check that your mic is plugged into the
XLR jack properly and that the 'REC LEVEL' is turned up. Make sure that the #1 and #2 under the
'MIC' button are lit up. If the recorder is still not responding, please see an available technician.
3.) Make sure 'Stamina' mode (on the back in the battery compartment) is turned off or the recorder will
not allow you to make menu or recording changes.
Use the scroll wheel to select 'STORAGE' and press in to connect.
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