Problem: The H4N is only picking up audio in one channel when I plug in an XLR.
● Solution: Ensure that mono mix is turned on. This feature is located under the
input tab in the menu.
Problem: I don't hear any audio through my headphones.
● Solution 1: You will only hear audio when the H4N is tracking. This means that
you must hit record once first to hear the audio and then a second time to
actually begin recording.
● Solution 2: Make sure you are on the right input. Mic must be selected for
standard recordings and the 1 and 2 buttons must be selected for XLR input.
● Solution 3: Make sure that either the microphone has an internal battery and it is
powered on or that phantom power (+48V), located under input within the menu,
is selected. It is always recommended to avoid phantom power on the H4N if
possible.
Problem: I am experiencing a high pitch buzzing noise through my headphones. Is this
noise actually being recorded?
● Solution 1: Yes this noise will still be there when you listen to the recording later.
This problem stems from the use of phantom power when the H4N internal
battery is not at full charge. The noise will become more extreme as the battery
drains, which is very fast on H4N's. If possible, turn phantom power off and
simply power the microphone through an internal battery of its own. However,
some external microphones do not have their own battery. In this case, turn
Zoom H4N Troubleshooting Guide
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