Dimplex Mini Mozart Troubleshooting Manual

TROUBLESHOOTING GUIDE - Mini Mozart
PROBLEM
General
Circuit breaker trips or fuse
blows when unit is turned on
Unit turns on or off by itself
Lights dim in room while the
unit is on
Power cord gets warm
appearance
Fireplace does not turn on
Manually
Fireplace does not turn on us-
ing the Remote Control
Flame Frozen
Flame not bright or flame not
visible
Log set dim, not glowing
Flame Shudder
Light leaking around the log set Log set not positioned properly
CaUSE
Short in unit wiring.
Improper circuit current rating
Remote Control has a similar frequen-
cy to other remotes in the area.
Radio frequency disturbance from
outside sources.
Unit is drawing close to circuit current
rating
Normal Operation
Defective power cord
Improper operation
No incoming voltage from the electri-
cal wall socket
Loose wiring
Defective On/Off or 3-Position Switch
Defective Remote Control Receiver
Improper operation
Remote Control not initialized to fire-
place
Remote Control not working.
Loose wiring
Defective Flicker motor
Burnt out light bulbs
Loose wiring
Defective light harness
Burnt light bulbs
Defective Flicker motor
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current
rating of the circuit breaker or fuse. Plug unit into
another outlet or install unit on a dedicated 15
amp circuit.
Replace Remote Control. Initialize Remote Con-
trol and Remote Control Receiver
Replace Remote Control and Remote Control
Receiver, where necessary. Initialize Remote
Control and Receiver
Move the unit to another outlet or install unit on a
dedicated 15 amp circuit
The power cord may get slightly warm to the
touch when the heater is on
Replace power cord if cord gets hot to the touch.
Refer to Operation Section
Check Fuse/Breaker Panel
Check wiring connections
Replace On/Off or 3-Position Switch (Depending
on the model)
Replace Remote Control Receiver. Initialize with
Remote Control
Refer to Operation Section
Initialize the Remote Control
Install new battery into the Remote Control. Re-
initialize remote where necessary
Replace Remote Control or Remote Control
Receiver, where necessary. Initialize Remote
Control and Receiver.
Check wiring connections
Replace Flicker motor
Replace light bulbs
Check wiring connections
Replace light harness
Replace light bulbs
Replace Flicker motor
Check log set for proper fit