Dimplex DF203A Troubleshooting Manual

TROUBLESHOOTING GUIDE - DF203A, DF2006
PROBLEm
General
Circuit breaker trips or fuse
blows when unit is turned on
Unit turns on or off by itself
Lights dim in room while the
unit is on
Power cord gets warm
Appearance
Fireplace does not turn on
Manually
Fireplace does not turn on with
the Remote Control
Flame Frozen
Flame not bright or flame not
visible
Log set dim, not glowing
Flame Shudder
Light leaking around the log set Log set not positioned properly
CAUSE
Short in unit wiring.
Improper circuit current rating
Remote control has a similar frequen-
cy to other remotes in the area.
Radio frequency disturbance from
outside sources.
Defective Remote Control Receiver
Unit is drawing close to circuit current
rating
Normal Operation
Defective power cord
Improper operation
No incoming voltage from the electri-
cal wall socket
Loose wiring
Defective On/Off or 3 Position Switch
(depending on model)
Defective Remote Control Receiver
Improper operation
Remote control not initialized to fire-
place
Defective remote control
Loose wiring
Defective Flicker Motor
Burnt out light bulbs
Loose wiring
Defective light harness
Burnt out light bulbs
Defective Flicker Motor
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current
rating of the circuit breaker or fuse. Plug unit into
another outlet or install unit on a dedicated 15
amp circuit.
Replace Remote Control
Replace Remote Control and Receiver, and
reinitialize.
Replace Remote Control Receiver
Move the unit to another outlet or install unit on a
dedicated 15 amp circuit
The power cord may get slightly warm to the
touch when the heater is on
Replace power cord if cord gets hot to the touch.
Refer to Operation Section
Check Fuse/Breaker Panel
Check wiring connections
Replace On/Off or 3 Position switch
Replace Remote Control Receiver
Refer to Operation Section
Initialize the remote control
Install new battery into the remote control Reini-
talize remote if necessary
Replace Remote Control and Remote Control
Receiver, reinitialize
Check wiring connections
Replace Flicker Motor
Replace light bulbs/ LED Strip
Check wiring connections
Replace light harness
Replace light bulbs
Replace Flicker Motor
Check log set for proper fit