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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this
fireplace. For your safety, always comply with all warnings and safety instructions contained in this
manual to prevent personal injury or property damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2013 Dimplex North America Limited
Service Manual
Model Number:
DF2000
UL Part Number
690889XXXX
REV
PCN
DATE
00
-
13-AUG-13
-
7400690100R00

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Summary of Contents for Dimplex DF2000

  • Page 1 Dimplex North America Limited 13-AUG-13 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice. © 2013 Dimplex North America Limited 7400690100R00...
  • Page 2: Table Of Contents

    NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
  • Page 3: Operation

    OPERATION Remote Operation The fireplace is supplied with an integrated On/Off remote Figure 1 control. NOTE: Ensure that the fireplace 3 position switch is set to the remote control setting, “II”. To operate, push the ON button to turn fireplace on, push the OFF button to turn the fireplace off.
  • Page 4: Maintenance

    Compact Fireplace Surface Cleaning Use warm water only to clean painted surfaces of the Compact Fireplace. Do not use abrasive cleaners. Servicing Except for cleaning described above, an authorized service representative should perform any other servicing. www.dimplex.com...
  • Page 5: Exploded Parts Diagram

    EXPLODED PARTS DIAGRAM REPLACEMENT PARTS 1. Flicker Motor ....2000220100RP 10. Remote Control ....3000370500RP 2.
  • Page 6: Wiring Diagram

    WIRING DIAGRAM Units with log set Units with glass media www.dimplex.com...
  • Page 7: 3-Position Switch Replacement

    3-POSITION SWITCH REPLACEMENT HEATER ON/OFF SWITCH REPLACEMENT Tools Required: Phillips Head Screwdriver Flat Head Screwdriver Tools Required: Phillips Head Screwdriver CAUTION: If unit was operating prior to servicing allow Flat Head Screwdriver at least 10 minutes for lights, heating elements and top CAUTION: If unit was operating prior to servicing allow panel to cool off to avoid accidental burning of skin.
  • Page 8: Thermostat Control Replacement

    7. Remove the 4 screws that secure the top panel to the WARNING: Disconnect power before attempting any heater assembly maintenance to reduce the risk of electric shock or damage 8. Properly orient and install the new assembly and con- to persons. www.dimplex.com...
  • Page 9: Power Cord Replacement

    FLICKER MOTOR & FLICKER ROD nect all of the wiring. WARNING: Ensure wires do not come in contact with REPLACEMENT moving parts by securing wires in wiring tie wraps. Tools Required: Phillips Head Screwdriver 9. Reassemble in the reverse order as above. CAUTION: If unit was operating prior to servicing allow POWER CORD REPLACEMENT at least 10 minutes for lights, heating elements and top...
  • Page 10: Led Driver Board Replacement

    9. Locate the LED driver board and disconnect the wiring Front Side Section Edge connections noting their original locations. NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires. www.dimplex.com...
  • Page 11: Log Set Assembly Replacement

    ment lights and will need to be reinstalled in the original 4. Lay the Compact Fireplace on its back. locations. 5. Gently open the bottom panel, laying it on the work sur- 10. Disconnect the wiring connections noting their original face so that all of the components can easily be seen.
  • Page 12: Troubleshooting Guide

    Replace LED light assembly LED driver board is not working Replace LED driver board Flame Shudder Defective Flicker Motor Replace Flicker Motor Light leaking around the log set Log set not positioned properly Check log set for proper fit www.dimplex.com...
  • Page 13 PROBLEM CAUSE SOLUTION Heater Heater is not turning off Improper operation Refer to Operation Section Defective Heater On/Off Switch Replace Heater On/Off Switch Defective Thermostat Replace Thermostat Defective Remote Control Receiver The remote control and the remote control receiver needs to be replaced. Reinitialize the remote control to the remote control receiver after installation.

This manual is also suitable for:

690889xxxx series

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