Factory Reset; Firmware Updates; Support; Warranty - Recon JET Owner's Manual

FACTORY RESET

A factory reset clears all data Jet has recorded. Performing a factory reset will clear your settings, uninstall any third-party
apps, and restore Jet to its default settings.
Note: Before performing a factory reset, make sure your Jet is fully charged. Also, make sure you back up any files stored on
Jet to your Mac or PC.
FACTORY RESET INSTRUCTIONS
You may need to perform a factory reset if your Jet ever becomes unresponsive and other troubleshooting steps fail.
Note that, if you need help with your Jet, you can always reach Recon Customer Support at 1.877.642.2486 or e-mail
us at support@reconinstruments.com.
To perform a factory reset, navigate to Settings on your Jet, scroll down to Advanced, and select Factory Reset.
If you can't access Settings, follow the instructions below to perform a hard factory reset:
Please read the instructions below carefully before starting. Each step needs to be completed to ensure a hard factory
reset is initiated. If you miss any steps, please start again from the beginning.
1. Shut down your Jet and unplug the USB cable (if attached).
2. Press the BACK/POWER button until the status indicator LED is blinking white.
3. Let go of the BACK/POWER button and wait until the blinking stops.
4. Press the SELECT button until the status indicator LED is blinking white again.
5. Let go of the SELECT button and wait until the blinking stops.
6. Press the BACK/POWER button until the status indicator LED is blinking white once more.
7. Let go of the BACK/POWER button and wait until the blinking stops.
8. Press the SELECT button until the status indicator LED is blinking white, which will be faster this time.
9. Let go of the SELECT button and wait until the blinking stops.
10. Your Jet should have undergone a hard factory reset. It can now be turned on again.
WARNING: Performing a factory reset will erase all data on your Jet.

FIRMWARE UPDATES

Each time Jet is connected to your Mac or PC, Recon Uplink automatically updates it to the latest available software version.
Recon Uplink notifies you if any new updates are available.

SUPPORT

For service and support, tutorials, and FAQs, please visit reconinstruments.desk.com or email
support@reconinstruments.com.

WARRANTY

Find the terms and conditions of Jet's warranty at www.reconinstruments.com/warranty.
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