Mhl-Enabled Device - Insignia NS-55D420NA16 User Manual

NS-55D420NA16 Insignia 55" 1080p 60Hz LED TV

MHL-enabled device

Problem Solution
The mobile
• Make sure that the cables are
device does not
charge when
• Make sure that you are using an
connected
to the
HDMI2 (MHL)
jack.
My TV is not
• Make sure that the cable is
displaying the
video or playing
the audio from
• Make sure that the cables are
the connected
mobile device.
• Make sure that you are using an
• Press INPUT and make sure that
• Try adjusting the picture
• Some Apps may not work on
My TV is playing
• Make sure that the cables are
the audio from
a connected
• Make sure that you are using an
device but is
not displaying
the video.
• Try adjusting the picture
• Some Apps may not work on
securely connected.
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
securely connected to the
purple HDMI2 (MHL) jack.
securely and correctly
connected.
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
the correct video input source is
selected. See "Selecting the
video input source" on page 38.
settings on your TV.
your TV, depending on how the
App developer programmed
the App.
securely connected.
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
settings on your TV.
your TV, depending on how the
App developer programmed
the App.
www.insigniaproducts.com
Problem Solution
My TV is
• Make sure that the volume on
displaying the
your mobile device is turned up
video from the
and not muted.
connected
• Make sure that the volume on
device but is
your TV is turned up and not
not playing the
muted.
audio.
• Make sure that the cables are
securely connected.
• Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
• Try adjusting the audio settings
on your TV.
• Some Apps may not work on
your TV, depending on how the
App developer programmed
the App.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected with a digital coaxial
cable, set the Digital
Audio/SPDIF option on the
Audio menu to PCM. See the
Digital Audio/SPDIF option in
"Adjusting sound
page 52.
settings" on
75