Insignia NS-43DR620NA18 User Manual
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Insignia NS-43DR620NA18 User Manual

43"/50"/55"/65" uhd 4k / 2160p, 60hz, led roku tv
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43"/50"/55"/65" UHD 4K / 2160p,
60Hz, LED Roku TV
NS-43DR620NA18/NS-50DR620NA18/NS-55DR620NA18/NS-65DR620NA18
NS-43DR620CA18/NS-50DR620CA18/NS-55DR620CA18
Before using your new product, please read these instructions to prevent any damage.
Illustrations in this guide are provided for
reference only and may differ from actual
product appearance. Product design and
specification may be changed without notice.

USER GUIDE

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  • Page 1: User Guide

    USER GUIDE 43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV NS-43DR620NA18/NS-50DR620NA18/NS-55DR620NA18/NS-65DR620NA18 NS-43DR620CA18/NS-50DR620CA18/NS-55DR620CA18 Illustrations in this guide are provided for reference only and may differ from actual product appearance. Product design and specification may be changed without notice. Before using your new product, please read these instructions to prevent any damage.

  • Page 2: Table Of Contents

    Contents Contents CHILD SAFETY ............. . . 4 Important Safety Instructions .
  • Page 3 Contents Connecting a home theater system with multiple devices ....35 Connecting power ............36 Installing remote control batteries .

  • Page 4: Child Safety

    CHILD SAFETY PROPER TELEVISION PLACEMENT MATTERS THE CONSUMER ELECTRONICS INDUSTRY CARES Manufacturers, retailers, and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable. As you enjoy your television, please note that all televisions - new and old- must be supported on proper stands or installed according to the manufacturer's recommendations.

  • Page 5: Important Safety Instructions

    Important Safety Instructions 12 Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use CAUTION caution when moving the RISK OF ELECTRIC SHOCK cart/apparatus combination to avoid injury from tip-over.

  • Page 6: Caution

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Handling the LCD panel Outdoor antenna grounding • Your TV’s screen is made of glass. Do not drop your If an outside antenna or cable system is connected to TV or hit, jolt, or press hard against the LCD panel. If your TV, make sure that the antenna or cable system is the screen breaks, be careful of broken glass.
  • Page 7 End of life directives Non-active pixels Your TV may contain materials that are regulated for The LCD panel contains almost 3 million thin film environmental reasons. Your TV also contains transistors, which provide exceptionally sharp video materials that can be recycled and reused. To help quality.

  • Page 8: Welcome

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Welcome Congratulations on the purchase of your new TV! Discover the joy of endless entertainment. After it's set up, you'll be able to access a world of streaming content channels that may include Netflix, YouTube, Crackle, CNET and literally thousands more.

  • Page 9: Accessibility (U.s. Models Only)

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV 6 Send your personal media to the big screen • Send personal photos, videos, and music from your compatible smartphone or tablet to the TV screen in just a few taps. Plus, with certain channels, such as Netflix and YouTube, send movies, shows, sport highlights, and more directly to your TV.

  • Page 10: Installing The Stands Or Wall-Mount Bracket

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Installing the stands or wall-mount bracket • If you want to place your TV on a table or in an entertainment center, go to Installing the stands. • If you want to mount your TV on a wall, go to Installing a wall-mount bracket.
  • Page 11 43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV 2 Align the TV stands with the screw holes on the bottom of your TV, then secure each stand to your TV with two of the provided screws. Model Screw type Screw length # of screws 43"...
  • Page 12 NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Model Screw type Screw length # of screws 50"/55"/65" 25 mm 50"/55"/65" models www.insigniaproducts.com...

  • Page 13: Installing A Wall-Mount Bracket

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Installing a wall-mount bracket Warnings • Your TV has four VESA mounting holes on the back. If you attach a wall-mount bracket to the back of your TV, the bracket must be securely attached, using all four holes.
  • Page 14 NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 2 If the TV stands are installed, remove the four screws that secure the stands to your TV. 3 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions that came with the wall-mount bracket for information about how to correctly hang your TV.

  • Page 15: Tv Components

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV TV components Item Description Press and hold reset for 15 seconds 1 RESET Your TV has built-in controls for adjusting basic for factory reset. settings and several sets of jacks for connecting Connect headphones to this jack.

  • Page 16: Back Jacks

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Back jacks # Item Description Connect a network router to this jack to use a wired network connection to access your Roku 1 ETHERNET account. For more information, Connecting a network router on page 28.

  • Page 17: Remote Control

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Remote control Button Description —Moves the highlight up or down one item. —Moves the highlight left, if a < hint appears. • When watching TV, displays your channel list. • When playing most streaming videos, skips backward in the video.

  • Page 18: Button Description

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Button Description Button Description Dedicated buttons show the logo of a featured Turns the volume down one setting with each press. streaming content provider. Pressing a button turns Press and hold to turn the volume down rapidly. A...

  • Page 19: What Connection Should I Use

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV What connection should I Connection type and Cable connector use? jack Your TV has several connection types for connecting Digital audio devices to your TV. optical output For the best video quality, you should connect a device to the best available connection.

  • Page 20: Connecting A Cable Or Satellite Box

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting a cable or satellite box Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 19.

  • Page 21: Av (Good)

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV AV (good) Notes Cables are often color-coded to match color-coded jacks. Cable wall jack On your TV AV cable AV cable Audio cable connector connectors Cable or satellite box AV jack Analog audio jacks Back of TV...

  • Page 22: Coaxial (Good)

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Coaxial (good) Cable Cable or wall jack satellite box On your TV Coaxial cable Coaxial cable connector ANT / CABLE jack Back of TV 1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.

  • Page 23: Connecting An Antenna Or Cable Tv (No Box)

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Connecting an antenna or cable TV (no box) Antenna or cable TV (no box) On your TV Coaxial cable connector Coaxial cable ANT / CABLE jack Back of TV 1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off. 2 Connect a coaxial cable (not provided) to the ANT / CABLE jack on the back of your TV and to the antenna or cable TV wall jack.

  • Page 24: Connecting A Dvd Or Blu-Ray Player

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting a DVD or Blu-ray player Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 19.

  • Page 25: Av (Good)

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV AV (good) Note Cables are often color-coded to match color-coded jacks. DVD or Blu-ray player On your TV AV cable AV cable Audio cable connector connectors AV jack Analog audio jacks Back of TV 1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.

  • Page 26: Connecting A Game Console

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting a game console Many game consoles have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 19.

  • Page 27: Av (Good)

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV AV (good) Note Cables are often color-coded to match color-coded jacks. On your TV Game console Console-specific AV cable AV cable Audio cable connector connectors AV jack Analog audio jacks Back of TV 1 Make sure that your TV’s power cord is unplugged and the game console is turned off.

  • Page 28: Connecting A Network Router

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting a network router You can connect your TV to a network router using an Ethernet cable and the ETHERNET jack on the back of your TV. Network router On your TV...

  • Page 29: Connecting A Computer

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Connecting a computer You can use an HDMI® jack on your TV to connect to a computer. Note For better picture quality, we recommend that you use cables designated as High Speed HDMI® cables. Computer On your TV HDMI®...

  • Page 30: Connecting A Usb Flash Drive

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting a USB flash drive When you connect a USB flash drive to the USB jack on your TV, you can view photos and videos or listen to music stored on the drive or you use the Live TV Pause feature to pause live TV for up to 90 minutes.

  • Page 31: Connecting Headphones

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Connecting headphones When you connect headphones, your TV speakers are muted and sound only plays through the headphones. Warning Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound. Side of TV •...

  • Page 32: Connecting External Speakers Or A Soundbar

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting external speakers or a soundbar When you connect external speakers or a soundbar, sound plays through your TV speakers and the external speakers or soundbar. You can connect external speakers or a soundbar using: •...

  • Page 33: Digital Audio Using The Hdmi 3/Arc Jack

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Digital audio using the HDMI 3/ARC jack Your TV can send sound to an ARC device, like an AV receiver, to create a home theater that uses two or more speakers. When you connect external speakers or a soundbar, sound plays through your TV speakers and the external speakers or soundbar.

  • Page 34: Analog Audio Using The Audio Out Jack

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Analog audio using the AUDIO OUT jack When you connect an analog speaker system or soundbar to the AUDIO OUT jack, sound plays through the TV speakers and the audio device.

  • Page 35: Connecting A Home Theater System With Multiple Devices

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Connecting a home theater system with multiple devices You can connect an AV receiver and your devices to create a home theater. Cable or satellite box DVD or Blu-ray player AV receiver Antenna or cable TV connected directly to the wall jack...

  • Page 36: Connecting Power

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Connecting power You should connect devices before you connect the power cord. When you are adding devices, make sure that the power cable is unplugged from the power outlet. 1 Connect the AC power cord to the power connector on the back of your TV.

  • Page 37: Installing Remote Control Batteries

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Installing remote control batteries Open the back of your TV remote control and insert two AAA batteries, observing the proper orientation. Reattach the back cover. Remote control on page explains how to use the remote control in each of your TV’s operating modes. Cautions •...

  • Page 38: Setting Up Your Tv

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Setting up your TV When you turn on your TV for the first time, Guided Setup starts. During Guided Setup: • Your TV automatically detects your wireless network, so have your network name and password handy and follow the easy on-screen instructions.

  • Page 39: Troubleshooting

    For the latest answers to Frequently Asked Questions, visit General Support & FAQs under the Support and Service section of the Insignia TV support website (www.insigniaproducts.com) and the Support section of the Roku website (www.roku.com). Video and audio...
  • Page 40 NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Symptom Possible cause Try this... • Try another channel. The station may be experiencing Broadcast TV may be problems. experiencing problems • If you are using an antenna and the signal strength is low,...
  • Page 41 43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Symptom Possible cause Try this... • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box page Connecting an antenna or cable TV (no box) Cables may not be page 23.

  • Page 42: Remote Control

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Symptom Possible cause Try this... Light in the viewing area • Make sure that the room is not too bright. Light reflecting off may be interfering the screen can make the picture difficult to see.

  • Page 43: General

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV General Symptom Possible cause Try this... • Make sure that the power cord is correctly connected to both your TV power connector and power outlet. See Connecting power on page 36. You should see an LED in the front of your Power cord may not be TV panel when a button on the remote is pressed.

  • Page 44: Roku

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Symptom Possible cause Try this... • You may have Set up for store mode when you set up your TV. Store use mode is for retail environments only. In Store use mode, some of your TV’s features are missing or limited.

  • Page 45: Cec-Compatible Devices

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV CEC-compatible devices Symptom Possible cause Try this... • Make sure that the HDMI® cable is connected securely to your Cables may not be TV and the device. connected correctly • Make sure that the device is connected to your TV with an HDMI®...
  • Page 46 NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Symptom Possible cause Try this... Connected device may • Make sure that the device is a CEC device. See the not be a CEC device documentation that came with the device.

  • Page 47: Specifications

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV Specifications Outputs Headphone Specifications are subject to change without notice. Analog audio Digital audio 1 (optical) 43-inch (43DR620NA18/43DR620CA18) WiFi Yes (built-in) Dimensions and weight Ethernet 22.3 × 38.1 × 3.2 in. (56.6 x 96.8 x 8.1 cm) Audio Without stand (H ×...

  • Page 48: 50-Inch (50Dr620Na18/50Dr620Ca18)

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 50-inch (50DR620NA18/50DR620CA18) Outputs Headphone Dimensions and weight Analog audio 25.9 × 44.5 × 3.2 in. (65.8 x 113 x 8.1 cm) Digital audio 1 (optical) Without stand (H × W × D) 28.4 lbs (12.9 kg)

  • Page 49: 55-Inch (55Dr620Na18/55Dr620Ca18)

    43"/50"/55"/65" UHD 4K / 2160p, 60Hz, LED Roku TV 55-inch (55DR620NA18/55DR620CA18) Outputs Headphone Dimensions and weight Analog audio 28.5 × 49 × 3.2 in. (72.3 x 124.4 x 8.1 cm) Digital audio 1 (optical) Without stand (H × W × D) 34.4 lbs (15.6 kg) WiFi Yes (built-in)

  • Page 50: 65-Inch (65Dr620Na18)

    NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 65-inch (65DR620NA18) Outputs Headphone Dimensions and weight Analog audio 33.3 × 57.6 × 3.8 in. (84.6 × 146.2 × 9.7 cm) Digital audio 1 (optical) Without stand (H × W × D) 53.1 lbs (24.1 kg)

  • Page 51: Legal Notices

    After your Roku Account is created, you can link your Insignia Roku INSIGNIA ROKU TV FOR THE FIRST TIME. TV to your account. By using the Insignia Roku TV, you agree to the Overview following disclaimer. For the avoidance of doubt, the content disclaimer set forth herein shall refer to all content and channels This End User License Agreement (“EULA”) between you and Roku,...
  • Page 52 NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 Changes to This EULA Software Updates Roku may amend this EULA at any time in its discretion. Such in its sole discretion, ROKU MAY PROVIDE UPDATES TO YOUR amendments shall be effective immediately upon posting of the...

  • Page 53: Contact Information

    800-778-7879. For If You desire to contact Insignia, please send your correspondence Claims between You and Roku of $75,000 or less, you will by mail to be responsible for the initial arbitration filing fee, up to the...
  • Page 54 NS-43DR620NA18 / NS-50DR620NA18 / NS-55DR602NA18/NS-65DR620NA18 NS-43DR620CA18 / NS-50DR620CA18 / NS-55DR620CA18 FCC Statement Dolby License Notice and Trademark Acknowledgement Note: This equipment has been tested and found to comply with Manufactured under license from Dolby the limits for a class B digital Device, pursuant to part 15 of the FCC Laboratories.

  • Page 55: One-Year Limited Warranty

    Insignia repair center or store personnel, HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE Insignia will (at its sole option): (1) repair the Product with new or LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU rebuilt parts;...
  • Page 56 For product inquiries or accessibility assistance, please contact us with the information below: 1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2017 Best Buy. All rights reserved.

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