Do you have a question about the SX-585 and is the answer not in the manual?
Questions and answers
leanne Tinkler
February 27, 2025
we cant x/z the till as its just displaying in cashier training mode i have turned it off at the wall to see if it will reboot but hasn't worked
1 comments:
Mr. Anderson
May 14, 2025
To exit cashier training mode on the Geller SX-585, turn the control lock from the "T" (Training) position to the "R" (Register) position using the appropriate key.
SX-585 Feature Guide 199 departments 20000 PLUs 58mm thermal receipt & journal printers 40 clerk interrupt holds with auto store after pre set time limit PC link for easy programming and advanced sales reporting ...
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Please Note: By amending program details using this user guide you automatically accept full responsibility for any changes you make to your system as a result of using the information contained in the guide. Please ensure that any changes made to your system are carried out by a suitably qualified person who understands the implications of those changes.
GETTING STARTED The Main Power Switch The main power switch is located on the right-hand side of the SX-585. The switch must be in the ON position before the ECR is operational.
GETTING STARTED The Display The customer display screen can be lifted and rotated for the best viewing angle. By programmable option, the control lock position can be temporarily displayed and a warning tone sounded each time the key position is changed.
GETTING STARTED The Cash Drawer A delay can be set so that if the drawer is left open for more than a designated number of seconds, an alarm will sound. It is possible to program the ECR so that it cannot be used for transactions when the drawer is open.
CONTROL LOCK The control lock allows you to change between the various functions on the till. The till is equipped with nine positions. To change the position use the owner‟s key (marked with [OW]), manager‟s key (marked with [MA]) and the operator‟s key (marked with [OP]) OP : Key for Operator can access "L"...
PAPER ROLLS Installing the Paper Rolls into your SX-585 Your cash register comes fitted with 2 thermal printers which use 58mm paper rolls. Receipt Roll 1. Lift up the printer cover from the back 2. Press the Receipt Release Button located under the protective flap above the keyboard 3.
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Journal Roll 1. Press the Journal Release Button located under the protective flap above the keyboard 2. After removing the previous Journal drop the new till roll into the holder with the paper feeding from underneath 3. Feed enough paper in order to connect to the printer spool 4.
DATE & TIME SETTINGS Insert the manager program key (MA) in the control lock and turn to the P1 program position Press the down arrow once to DATE and press enter ENTER To set the date, enter as year-month-day format. Example: For 16 June 2010 DATE: 20100616 Enter Key...
EASY PRICE/NAME CHANGE PRICE CHANGE PRICE CHANGE This button is used to change the prices of PLUs that are located on the keyboard. Turn the key to V position on the control lock Press PRICE CHANGE. PRICE CHANGE Enter the new price and press the item button. The new price has now been set. COKE ...
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Enter the new name using the alpha text buttons. Note: The 2 SHIFT buttons (located above number 9 on the keyboard) can be used to shift the keyboard between the 1 and 2 set of letters as per the overlay ...
QUICK PROGRAM CHANGES It is possible to change the decriptions/prices of departments/products using the quick functions. The chart below lists the codes for the relevant quick function procedures. Example: To change the name of a product, turn the key to the P1 position on to control lock, enter 43 followed by Escape (located at the top left button on the keyboard.) ESCAPE...
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Once you have finished your programming changes, turn the key on the control lock back to the „R‟ position.
BASIC SALE To sign on the till either enter your user number followed by the Clerk No. key or press your direct user button. CLERK CLERK SPLIT PAYMENT Split payment can be used if required. Once you have entered your sale and sub totaled then enter the cash amount that is being tendered first and complete the sale with the card amount tendered.
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RECEIPT RECEIPT ON/OFF ON/OFF It is possible to switch the receipt print off and on by pressing the Receipt On/Off button. If you require a receipt after the sale has completed. Press the 2 Receipt button. When the receipt is off an LED indicator will be on the Display. Please note, If using Clerk Interrupt then sign RECEIPT on firstly before pressing the receipt button...
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RETURN You can return an item sold outside of the original transaction by pressing the Return key, entering the amount, selecting the relevant Department/PLU and using the Tender key. The example below shows a Return a sale of £5.99 into Department 3.
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LAST ITEM VOID You can void the last item entered during a transaction by pressing the Error Correct Key. The below example shows two items being entered and the last item voided using this function. CASH TEND CASH TEND This will then void the last item (£20.00 into Department 7) #/NS NO SALE The No Sale Key can be used to open the draw outside a transaction.
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DISCOUNT You can discount an amount (monetary or percentage) from individual items or off the total sale value. NOTE: by default on our programs these are preset at 10% The below example shows a £10 sale being discounted 10% by the preset -% button TOTAL CASH...
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NOTE: If the -% button does not have a preset discount then simply enter your required amount (10 = 10%) before pressing the -% button. The below example shows a transaction of £20 being discounted £1 by pressing the - button TOTAL CASH The below example shows a transaction of £2 being discounted £1 by pressing...
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NOTE: A charge can also be added to items/transactions. This operates in the same manner as the procedures above only with the +% button.
CLERK HOLD CLERK The SX-585 can place a transaction on hold, allowing the user to serve another customer. When the held transaction is to be recalled, the hold button can be pressed, recalling the previous sale. Further items can be added, or the transaction can be tendered.
X/Z REPORT FULL READ AND RESET THE SALES INFORMATION The cash register is designed to maintain totals of all transaction data. Transaction data is maintained in the memory of the cash register as long as the system is plugged in and/or the battery back-up system is in effect. This data can be obtained in the "X1","X2","Z1"...
the “X2” Position and pressing the FULL Z1 Position and Z2 Position There are two types of reports that can be taken in the "Z" position "Z1"- Commonly known as an "end-of-day" reading. This prints transaction data and resets all transaction totals to zero except the non-resettable ground total (NRGT). The machine will, however, still accumulate totals in memory until a "Z2"...
ERROR MESSAGES No.ERROR DESCRIPTION MESSAGE 1 KEY OP ERR Wrong key operation. 2 ENTRY OVER The exceeded number of digits was entered. 3 ENTRY ERR A wrong button was inputted. 4 MEMRY Sales total amount has been exceeded. OVER 5 PLS CLERK Required to input clerk ID.
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49 CAN‟T SELL Age Verification. 52 CHK INVENT Check the inventory data. 55 RJ COM Communication error of the receipt or journal printer. 56 OP ERROR Operation error. 60 CLE->RLS- Exceeded items/amount in registration. Sale needs to be >2ND REPT TO tendered.
Q: Till has no lights on display. A: Ensure that till is running through a working power source and the power switch is in the correct position. Also check that the key is not in the R position Q: Receipt and/or Journal is feeding but printing blank A: The till uses thermal paper so will only print on one side.
GLOSSARY The following list describes the SX-585’s general terms and explanations for the functionality of the machine DEPARTMENT A department can be used for grouping purposes. When a product is sold, it will report under the heading of the designated department that the product is linked to e.g.
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CLERK ID Each user (Clerk) can have their own unique password for operating the Cash register. This is useful for security and for reporting purposes. The Clerk ID key can also be used to toggle the receipt on and off. For further information on programming of this feature see page 14 CLERK HOLD This will allow a clerk to hold their sale in the ECR while another Clerk...
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X-TIME The X-Time key is used for multiplication. Example 2) (X/TIME) (1.00) (DPT 1) would register a sale of 2.00 in Dept 1. The key is also used for displaying the current time on the display The FC key is used for tendering in a foreign currency for example the Euro.
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The Error Correct key will void the last item that was registered. Simply press the EC key to void the last item VOID The Void key is used for voiding any item in the current transaction. Example Press Void – 1.00 – DPT 1 or Press Void – Press/Scan PLU RETURN The Return key is used for voiding any item that was registered in a previous transaction.
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Do you have a question about the SX-585 and is the answer not in the manual?
Questions and answers
we cant x/z the till as its just displaying in cashier training mode i have turned it off at the wall to see if it will reboot but hasn't worked
To exit cashier training mode on the Geller SX-585, turn the control lock from the "T" (Training) position to the "R" (Register) position using the appropriate key.
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