Do you have a question about the AX-100 and is the answer not in the manual?
Questions and answers
Paul Miller
April 10, 2025
how do I clear an E6 message. The till bleeps when I try to do any transaction
1 comments:
Mr. Anderson
April 10, 2025
To clear an E6 message on a Geller AX-100 till, perform an initialisation (also known as a ‘P’ Loop reset):
1. Turn the control lock key to the 'P' position. 2. Power off the ECR (Electronic Cash Register) and wait for 30 seconds. 3. Power the ECR back on. 4. Turn the control lock key back to the 'R' position.
This should clear the error.
This answer is automatically generated
Anna-Karin
March 20, 2025
Det kommer E6 och piper, hjälper inte fast jag trycker CLR. Piper fast den är avslagen.
1 comments:
Mr. Anderson
March 20, 2025
The E6 error code on the Geller AX-100 indicates a general error. To resolve it, press the CLR button and try again.
If the machine is continuously beeping and not able to produce a transaction, an initialization (also known as a 'P' Loop reset) is required. To perform this reset: 1. Turn the button to the ‘P’ position on the control lock. 2. Power off the ECR for 30 seconds. 3. Power it back on. 4. Turn the button back to the ‘R’ position.
This should clear the error and stop the beeping.
This answer is automatically generated
Julie
February 21, 2025
What does 11111111 11 mean the till doesn't do anything
1 comments:
Mr. Anderson
May 14, 2025
The error code "11111111 11" on the Geller AX-100 till indicates a full electronic journal memory. The journal stores up to 3500 transaction lines, and when full, it cycles back to the start unless a Z full report is performed to clear it.
This answer is automatically generated
Helen Hoggan
February 15, 2025
How do I clear error 5 when I don’t know ID number
1 comments:
Mr. Anderson
May 14, 2025
To clear error 5 on the Geller AX-100 without knowing the ID number, you can perform an initialisation (also known as a ‘P’ Loop reset).
Here’s how: 1. Turn the control lock key to the ‘P’ position. 2. Power off the ECR and leave it off for 30 seconds. 3. Power the ECR back on. 4. Turn the control lock key back to the ‘R’ position.
This should clear the error.
This answer is automatically generated
Stephen
June 30, 2025
I keep getting half reset print out and the ECR doesn’t not work nothing functions
Management control with Passwords for reports and Void Functions Optional - An AX-100 Comms kit is available from your dealer as an option for programming the cash register via your PC. This includes a 2 metre Cable, AX-100 David Utilities and supporting documentation.
HALO – HIGH AMOUNT LOCK OUT PROGRAMMING THE RECEIPT LOG 12-15 VAT/TAX PROGRAMMING PASSWORDS 17-19 PROGRAM CONFIRMATION ERROR CODES REPORTS – End of Day Report Z1 REPORTS – Electronic Journal DISPLAYING A REPORT PC COMMUNICATIONS CABLE CONFIGURATION AX-100 DAVID UTILITY GLOSSARY 28-32...
PAPER ROLLS Installing the Paper Roll into your AX-100 Your cash register comes fitted with a thermal printer which uses a 58mm paper roll. If a customer receipt is not always required, then there is a paper saving option available by pressing the button on the keyboard (this is indicated by an LED on the display).
Installing the Paper Roll for the Receipt Ensure the Control lock is in the ‘R’ Position Simply lift up the printer cover from the front as shown below in Fig 2 Fig 2 Set the paper roll gently into the paper location as shown in Fig 3 Insert the end of the paper roll into the paper entrance as shown in Fig 4 (At this point the paper will feed automatically into position) Press and hold the FEED button until approx 30cm of paper has fed through...
PROGRAMMING LAYOUT This is the default programming layout which is always activated when the key is turned to the ‘P’ position. It is advisable to leave the function buttons in their original positions. It will make it easier to follow the programming instructions.
CASH TEND Indicates the function button required to be TIME depressed. AX-100 SYSTEM CLEAR WARNING This procedure will clear all sales data and program settings Power off by removing plug from wall socket! INSERT PLUG/...
DATE &TIME SETTINGS Setting the Date TIME CASH TEND Example: 20070320 = 20 March 2007 Note To check the date, Press the TIME button in the ‘R’ position. Press again to show the Time. TIME Setting the Time TIME CASH TEND Note To check the time, Press the...
FLAG SET-UP PROCEDURE The following flag settings will manually configure your AX-100 for a simple operation without the use of the David Software CASH TEND (Decimal point, receipt print) CASH TEND (Second receipt, programmable soft keyboard) CASH TEND (Date format, full size font print)
CHARACTER CODE TABLE The character code table is used as a reference for text input via Departments, PLUS, Receipt Logos, Clerk Names and Transaction Names Select this character first Example To program the letter N, the value 4E should be entered To program the letter T, the value 54 should be entered To program a Space, the code 20 should be entered To program a Double Size Character, the code 12 should be entered...
PROGRAMMING DEPARTMENTS There are 16 programmable Departments on the AX-100. Each Department can have an alpha-numeric name up to a maximum of 16 digits including spaces. They can also have a preset price, a High amount lock out and a tax link. The following shows how to program a Department with a name and a price.
HALO - HIGH AMOUNT LOCK OUT You can set a maximum monetry limit that can be entered into a Department. The following example will program Department 1 to a maximum limit of 9.99 Please note the 0 0 as stated above is assuming there is no tax set. For tax settings please see page 16.
PROGRAMMING THE RECEIPT LOGO The AX-100 has the capability of printing a customised text logo for the header of the receipt and an additional commercial logo, which can be printed at the end of the receipt. The AX-100 David Utility is the simplest way of programming the header message.
Page 14
For spaces enter 20, For Double size characters enter 12 There are 24 single sized characters available per line. To program the word AX-100 SYSTEM as in the example on the previous page, you would place 6 spaces at the start and end of the word to centralise it.
Page 15
For spaces enter 20, For Double size characters enter 12 There are 24 single sized characters available per line. To program the word AX-100 SYSTEM as in the example above, you would place 6 spaces at the start and end of the word to centralise it.
Page 16
Line CASH TEND Y O U R C O D E Line CASH TEND Y O U R C O D E Line Line...
VAT / TAX PROGRAMMING The AX-100 can have up to 4 tax rates. The following example will program Department 1 and link it to a tax rate of 17.5% SETTING THE TAX TYPE CASH TEND The above example will set the tax to be inclusive.
PASSWORDS Programming Secret Clerk Passwords & Names A maximum of 10 different clerk passwords can be set. Clerks must enter their password prior to using the ECR in the ‘R’ position. The Names of each clerk can also be programmed. CASH TEND Notes:...
Page 19
Setting Management Passwords There are various management passwords, which are available for security purposes. Report passwords (X & Z) can be set up to only allow managers to take reports. Programming can be placed under management control as well as Voids, Returns and Error Corrects.
To Program the Password for the Programming Position CASH TEND The above example shows 6666 set as the programming password. You will need to enter prior to programming. Note: To use the manager’s password for programming, turn the button to the ‘P’ position on the control lock and enter the manager’s password followed by the ID ON/OFF button To Program the Passwords for Voids, Returns and Error Corrects...
There are several buttons which are used in the programming position. We recommend that you leave these buttons in their default positions. The AX-100 does have a soft keyboard, but when the key is turned to the ‘P’ position, the default programming keyboard is loaded.
ERROR CODES LIST OF ERROR CODES ON THE AX-100 ERROR CODE DESCRIPTION Incorrect key operation. Press the CLR button to cancel The amount entered is too large. Press the CLR button to cancel and try again The registration is not finished.
REPORTS END OF DAY REPORT (Z1) At the end of the trading day, a Z report will be taken to give a breakdown of all financial transactions. Turn the key to the ‘Z’ position on the control lock and press the CASH button Here is an example of a Z report with detailed explanations of the totals ***** Z1 REPORT ***** DEPT NAME...
REPORTS ELECTRONIC JOURNAL The AX-100 has an electronic journal that memorises every line of a transaction on your cash register. It has a memory length of 3500 lines before cycling back to the start again. The journal is cleared when a Z full report is performed. To print the electronic journal together with the full report set Main flag 7 bit 7 = 1.
TIME Card Total TIME The most standard and popular reports are the Transaction, PLU, Clerk & Hourly reports. Here is a list of other reports the AX-100 has to offer: • Full Group Dept Report, Individual PLU Sales Report •...
Downloading a Demo to the AX-100 The 9 way PC Port at the rear of the AX-100 is automatically configured for PC communications. The control lock on the cash register can be in any position whilst communication takes place.
CABLE CONFIGURATION The cable used for communication to the AX-100 is a 9-Way to 9-Way lead. The Geller stock code for this is E101 PL48. The Pin outs are listed below for your reference. 9-Way Female to 9-Way Female Lead No E101 PL48...
(Copy Buttons, Colours, Text) Picture functions etc • You can store the Cash Register program in David and send it to other AX100 ECR’s if required. • Software Updates via the Geller Website are available from within David...
GLOSSARY The following list describes the AX-100’s general terms and explanations for the functionality of the machine DEPT A department can be used for grouping purposes. When a product is sold, it will report under the heading of the designated department that the product is linked to ie Stationery.
Page 30
Each user (Clerk) can have their own unique password for operating the Cash register. This is useful for security and for reporting purposes. The Clerk ID button can also be used to toggle the receipt on and off. The #ST button has three functions (No Sale) this will open the drawer. This will open the drawer.
Page 31
The FC button is used for tendering in a foreign currency for example the Euro. The RA button is the function for Received on Account. An amount that is entered into the RA button as cash will increase the cash in drawer. A popular use for this function would be to pay in a float.
Page 32
VOID The Void button is used for voiding any item in the current transaction. Example DEPT VOID The Return button is used for voiding any item that was registered in a previous transaction, e.g. when goods are returned. Example DISC The Discount button is used to discount a whole amount from a transaction total.
Page 33
FLAG This is for the Engineers use. Flags are settings of the AX-100 and can change the way the machine works. Please do not alter these without consulting your Geller dealer. INIT If in the unlikely event the ECR is in a “Lock up situation” i.e. not able to produce a transaction or the machine is continuously bleeping then an initialisation is required.
Need help?
Do you have a question about the AX-100 and is the answer not in the manual?
Questions and answers
how do I clear an E6 message. The till bleeps when I try to do any transaction
To clear an E6 message on a Geller AX-100 till, perform an initialisation (also known as a ‘P’ Loop reset):
1. Turn the control lock key to the 'P' position.
2. Power off the ECR (Electronic Cash Register) and wait for 30 seconds.
3. Power the ECR back on.
4. Turn the control lock key back to the 'R' position.
This should clear the error.
This answer is automatically generated
Det kommer E6 och piper, hjälper inte fast jag trycker CLR. Piper fast den är avslagen.
The E6 error code on the Geller AX-100 indicates a general error. To resolve it, press the CLR button and try again.
If the machine is continuously beeping and not able to produce a transaction, an initialization (also known as a 'P' Loop reset) is required. To perform this reset:
1. Turn the button to the ‘P’ position on the control lock.
2. Power off the ECR for 30 seconds.
3. Power it back on.
4. Turn the button back to the ‘R’ position.
This should clear the error and stop the beeping.
This answer is automatically generated
What does 11111111 11 mean the till doesn't do anything
The error code "11111111 11" on the Geller AX-100 till indicates a full electronic journal memory. The journal stores up to 3500 transaction lines, and when full, it cycles back to the start unless a Z full report is performed to clear it.
This answer is automatically generated
How do I clear error 5 when I don’t know ID number
To clear error 5 on the Geller AX-100 without knowing the ID number, you can perform an initialisation (also known as a ‘P’ Loop reset).
Here’s how:
1. Turn the control lock key to the ‘P’ position.
2. Power off the ECR and leave it off for 30 seconds.
3. Power the ECR back on.
4. Turn the control lock key back to the ‘R’ position.
This should clear the error.
This answer is automatically generated
I keep getting half reset print out and the ECR doesn’t not work nothing functions