ArtDio IPF-2000L User Manual

Artdio intelligence communication user manual ipf-2000

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IPF-2002L User Manual
V1.0
www.artdioinc.com
ArtDio Company, Inc.
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Summary of Contents for ArtDio IPF-2000L

  • Page 1 IPF-2002L User Manual V1.0 www.artdioinc.com ArtDio Company, Inc.
  • Page 2: Safety Instructions

    • Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. • To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
  • Page 3: Table Of Contents

    IPF-2002L User Manual Contents 1. PRODUCT SPECIFICATION...5 2. PACKAGE CONTENTS ...6 3. IPF-2002L FUNCTIONS...7 3.1 Front Panel...7 3.2 Rear and Back Panel ...8 3.3 Function Keys ...9 3.4 Status Indicators...9 4. HARDWARE INSTALLATION:...10 4.1 Connection with a Router ...10 4.2 Connection without a Router ... 11 5.
  • Page 4 IPF-2002L User Manual 6.4 Audio Settings: ...22 6.5 Other Settings:...23 6.6 Update ...23 6.7 Phone Book ...23 7. PASSING THROUGH THE NAT/FIREWALL: ...25 7.1 SIP with STUN ...25 7.2 SIP with Outbound Proxy ...25 7.3 Others...25 8. REGISTRATION MESSAGE ...27 9.
  • Page 5: Product Specification

    1. Product Specification Voice Interface Call control protocol Voice compression Echo cancellation Voice Process Delayed (End to End) Flow of the average Other Support LAN Interface Interfaces Connectors Management IP address Firmware Upgrade Transport Protocol General Information Power Power consumption Working environment Certification Feature Keys...
  • Page 6: Package Contents

    2. Package Contents The IPF-2002L Series VoIP phone package contains: • One IPF-2002L VoIP phone • One power adaptor • One RJ-45 Ethernet cable • Quick Installation Guide • Installation CD IPF-2002L User Manual...
  • Page 7: Ipf-2002L Functions

    IPF-2002L User Manual 3. IPF-2002L Functions 3.1 Front Panel...
  • Page 8: Rear And Back Panel

    IPF-2002L User Manual 3.2 Rear and Back Panel...
  • Page 9: Function Keys

    3.3 Function Keys Keys Function Called With handset hung, press this button to display the phone number of the last call placed. In addition, press【#】to dial this number. Ans. With handset hung, press this button to display the phone number of an incoming call.
  • Page 10: Hardware Installation

    4. Hardware Installation: Prepare your Internet information, and then follow the steps below to install your IPF-2002L. ※ For the Cable ISP subscriber: Cable ISPs usually provide DHCP to its subscribers, and each time they only allow one user to logon. Therefore, most ISPs require their subscribers report the MAC address of their internet device to allow them to use the service.
  • Page 11: Connection Without A Router

    IPF-2002L User Manual 4.2 Connection without a Router Plug one end of the RJ-45 cable to one of the LAN port on IPF-2002L, and plug another end to one of the LAN port of your HUB. Once “Ready for call” is shown on the screen, the hardware installation is completed.
  • Page 12: Configure The Ipf-2002L Using Keypad

    5. Configure the IPF-2002L Using Keypad IPF-2002L can be configured with its keypad or on a web page. The following table below illustrates the configuration function keys when using the keypad: Keys Function SPD / HOLD To change settings when using the keypad configuration REDIAL / MUTE To main menu options when using the keypad configuration VOL -...
  • Page 13: Static Ip Setting

    5.1.2 Static IP Setting Please input the Static IP comes from your ISP, or the Private IP address, Subnet Mask, and Default Gateway IP address in your company. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2002L, and then plug in the power.
  • Page 14: Audio Settings

    Enable the STUN service to penetrate the NAT network when using SIP protocol. 【protocol settings】 Press SPD/HOLD Press 4 (Enable STUN) and then press ENTER LCD shows【nat addr】 any number or character) and then press ENTER. Configure the IPF-2002L register type 【protocol settings】...
  • Page 15: Other Settings

    5.4 Other Settings: Press 1234# (Hold the “#” key) ENTER LCD shows【network settings】 【other settings】. Configure user password: 【other settings】 Press ENTER Input the new user password and then press ENTER. Configure administrator password: 【other settings】 Press ENTER several times Press SPD/HOLD Input the new administrator password and then press ENTER.
  • Page 16: Exit Settings

    5.8 Exit Settings: If you want to exit the keypad configure mode without saving any changes, press REDIAL/MUTE several times until the LCD shows【Are You Sure?】. • Press ENTER as Yes, IPF-2002L will reboot. • Press REDIAL/MUTE as No, IPF-2002L will back to phone keypad configuration mode. IPF-2002L User Manual...
  • Page 17: Web Configuration

    6. WEB Configuration: Start a Web browser, such as Microsoft’s Internet Explorer (IE) address on the web browser. Address window Web configuration page is accessed by entering an assigned URL, or by pressing the IP button from on the IPF-2002L front panel to display the IP address. The IPF-2002L login screen is displayed: The IPF-2002L web configuration password comes with two categories: User password and Administrator password.
  • Page 18: Protocol Settings

    address of the IPF-2002L in this field. With Static selected in iptype drop down list, please enter the router IP router ip address of the IPF-2002L in this field. With Static selected in iptype drop down list, please enter the IP address of the DNS server in this field.
  • Page 19 The default service type is common. For other requests, please find the service type service type in the drop down list. • Use H.323 protocol If the Use Service option is checked, please fill up the IP address or the domain name of the gatekeeper. If the Use Service option is unchecked, please fill up the IP address or the domain name of the voice gateway.
  • Page 20 up the password provided by ISR, card number, and “#”. For example 3185#. • With MGCP protocol used, enter the domain name of the EndpointID into this field. ※ With MGCP protocol is used, as requested by some system, please add the bracket with the domain name.
  • Page 21: Phone Settings

    signal keypad or RFC 28933 from drop down menu. If you can not dial the extensions, please set the dtmf as inband audio. 6.3 Phone Settings: Phone Parameter Values Fields Description Set whether use dial plan or use dial number by selecting the corresponding item in drop down list.
  • Page 22: Audio Settings

    nonlocal With enable selected in innerline dro prefix for a backup setting 2, such as 57. Enter a number from 0 through 60 to set the entries of the seconds before answer the phone answer the call auto or forwar function, please set this parameter as 0.
  • Page 23: Other Settings

    You may create a phone book entry by input the necessary information in their corresponding spaces. For example, if you want to add a new contact artdio with phone number 88635295000 to your No. 1 phone book entry, enter artdio in the Name field and enter 88635295000 in the Phone Number field.
  • Page 24 IPF-2002L User Manual ※ With H.323 protocol used without using the gatekeeper or voice gateway, you can enter the IP address of another IPF-2002L in the phone number field (use “*” instead of “.”). For example, enter 192*168*1*21 for IP address 192.168.1.21.
  • Page 25: Passing Through The Nat/Firewall

    7. Passing through the NAT/Firewall: When IPF-2002L works with NAT/Firewall, some of the following cases might happen: With a valid account, IPF-2002L can not successfully register to the server. IPF-2002L itself can make calls but is not able to receive calls. One-way talk.
  • Page 26 Figure below shows the possible usage ports for the IPF-2002L. Please contact to the network administrator or MIS person to open these ports on the NAT/Firewall device: • register port: for TCP/UDP protocol • signal port: for TCP/UDP protocol • control port: for TCP/UDP protocol •...
  • Page 27: Registration Message

    8. Registration Message Once the account is successfully registered on the IPF-2002L, 【Ready for call】 will shows on the screen, so does the time and date. If the registration is not successful, the LCD will display 【Logon Fail】or【Wait Logon …】. The possible reasons of the registration failure would be: •...
  • Page 28: Check The Ipf-2002L Call Records

    • Use speaker: When the phone rings, press ENTER button to pick up the call. Press Enter again to hand up the call. If you hear a busy tone after you dial, the other end is using the phone. Please hang up and make the call later.
  • Page 29: Appendix

    10. Appendix 10.1 IPF-2002L Keypad and Symbols Mapping Table: Number key Press once 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 * . 0 0 # Switch to upper/lower case 10.2 H.323 Web Configuration Exsample With H.323 protocol used, please change the following parameters and leave the other setting...
  • Page 30: Mgcp Web Configuration Exsample

    • register port: Normally will be 1719. • signal port: Normally will be 1720. • control port: Normally will be 1722. • RTP port: Normally will be 1722. • local type: Choose account if not specified by the VoIP service provider. 10.3 MGCP Web Configuration Exsample With H.323 protocol used, please change the following parameters and leave the other setting...
  • Page 31: How To Add A Prefix In Front Of The Number

    10.4 How to Add a Prefix in Front of the Number • use dialplan: Select dialnum. • dial number: Enter the prefix you want to add. For example: 666. • dddcode: Blank. • iddcode: Blank. • dddprefix: Blank. • local prefix: Blank. •...
  • Page 32: Ipf-2002L Keypad Selection Tree

    IPF-2002L User Manual 10.6 IPF-2002L Keypad Selection Tree (Using administrator password)
  • Page 33 IPF-2002L User Manual...
  • Page 34 IPF-2002L User Manual...
  • Page 35 IPF-2002L User Manual...
  • Page 36 Los Angeles Office, U.S.A. Address:14235 Lomitas Ave. La Puente, CA 91746 TEL:+1-626-336-0369 FAX:+1-626-961-9114 Email:ussales@artdioinc.com Taiwan Headquarter Add:7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL:+886-3-5295000 FAX:+886-3-5295005 E-Mail:sales@artdio.com.tw Shanghai Office, China Add:No.8 775 Nong, Hang Dong RD., Shanghai China TEL:+86-21-64216757 FAX:+86-21-64206680 E-Mail:shsales@ artdio.com.tw...

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