IPF-2000 User Manual Safety Instructions • Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. • To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
Rear and Back Panel..............................7 Function Keys................................8 Status Indicators...............................8 HARDWARE INSTALLATION: ...................9 Connection with a Router............................9 Connection without a Router..........................10 CONFIGURE IPF-2000 USING KEYPAD .................11 Network Settings ..............................11 Protocol Settings ..............................12 Audio Settings.................................13 Other Settings................................14 Speed Dial Settings..............................14 Default Settings...............................14 Save Settings................................15...
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SIP with STUN................................24 SIP with Outbound Proxy .............................24 Others ..................................25 REGISTRATION MESSAGE.....................26 USING IPF-2000 .......................26 Pickup the Phone..............................26 Making Phone Calls ...............................26 Check the IPF-2000 Call Records ........................27 Speed Dial.................................27 Mute....................................27 Hold ....................................27 Call Waiting ................................28 Call Transfer................................28 AUTO-UPGRADE FIRMWARE ..................28 APPENDIX........................29...
IPF-2000 User Manual 2. Package Contents The IPF-2000 Series VoIP phone package contains: • One IPF-2000 VoIP phone • One power adaptor • One RJ-45 Ethernet cable • Quick Installation Guide • Installation CD 3. IPF-2000 Functions Front Panel...
Fast blinking green light IPF-2000 is receiving a call. Slow blinking green light IPF-2000 is on phone. Yellow light blink once Booting IPF-2000. Red light blinking IPF-2000 is not connected to the internet, disconnected, or fails to register to the server.
Connection with a Router Plug one end of the RJ-45 to your IPF-2000 LAN port, and plug another end to one of the LAN port of your router. Once “Ready for call” is shown on the screen, the hardware installation is completed.
Connection without a Router Plug one end of the RJ-45 to your IPF-2000 LAN port, and plug another end to one of the LAN port of your HUB. Once “Ready for call” is shown on the screen, the hardware installation is completed.
DHCP, Static, or PPPoE according to your network environment. 5.1.1 PPPoE Setting Connect the PPPoE network to the LAN port of the IPF-2000, and then plug in the power. LCD shows 【password】 Press # (Hold the “#” key) and then reboot IPF-2000 Press LCD shows 【network settings】.
Please enter the Static IP comes from your ISP, or the Private IP address, Subnet Mask, and Default Gateway IP address in your company. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2000, and then plug in the power.
LCD shows【register port】 Press SPD/HOLD Input register port (XXX) and then press ENTER. Audio Settings Press # (Hold the “#” key) and then reboot IPF-2000 LCD shows【password】 Press 1234 and then press ENTER LCD shows【network settings】 Press VOL – several times LCD shows【audio settings】.
• If choose Yes, LCD shows【Default ok】then shows【Undo default setting】. Press REDIAL/MUTE several times until the LCD shows 【save settings】 , then save the setting and reboot the IPF-2000 • If choose No, IPF-2000 will not load the factory default settings.
Press ENTER LCD shows【Are You Sure?】. • Press ENTER as Yes, IPF-2000 will reboot and load the new settings. • Press REDIAL/MUTE as No, IPF-2000 will back to phone keypad configuration mode. Exit Settings If you want to exit the keypad configure mode without saving any changes, press REDIAL/MUTE several times until the LCD shows【Are You Sure?】.
IP address on the web browser. Address window IPF-2000 Web configuration page is accessed by entering an assigned URL, or by pressing the IP button from on the IPF-2000 front panel to display the IP address. The IPF-2000 login screen is displayed: The IPF-2000 web configuration password comes with two categories: User password and Administrator password.
• For the H.323 protocol: Enter the Gatekeeper IP address. To allow the IPF-2000 calls each other by E.164 number: Check this option and then fill the IP address or domain name of corresponding gatekeeper into the Service Addr. field.
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When IPF-2000 is using SIP protocol, and is using the Outbound Proxy, select “Disable”. • Enable Automatically check the public IP of the NAT router. When IPF-2000 is using the private IP, please select “Enable”. After selecting Enable, the NAT Traversal NAT Addr.
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Control Port port. You can enter any number. ※ If there are many IPF-2000 traversing the NAT at the same time, each IPF-2000 should be assigned with different port number. This defines how many seconds a register message will be sent to the Register TTL server.
Dial Number field. • Prefix • Hotline Enable the hotline function. Please also enter the number in the Dial Number field. When you pick up the handset or press ENTER, IPF-2000 will automatically dial the numbers configured in the Dial Number field.
IPF-2000 User Manual With “Dialnum” selected from Use Dialplan drop down list, please enter Dial Number the prefix in this field according to requirement of log in server. With “Enable” is selected from Use Dialplan drop down list, set area code DDD Code according to E.164 dial rule.
IPF-2000 User Manual Set audio frames in RTP package. G.723.1 collect packets every 30ms, and G.729 collect packets every Audio Frames 10ms. If the Audio Frames is set as 1, the packets will be sent out every collection. If the Audio Frames is set as 2, the packets will be sent out every two collections.
IPF-2000 User Manual Update After changes have been made on the web configuration page, please click IPF-2000 will save the settings and reboot. If the webpage goes back to login page, please login and configure again.
IPF-2000 itself can make calls but is not able to receive calls. One-way talk. One end can not hear any sound. It might be the NAT/Firewall issues in these cases. IPF-2000 supports two methods to allow SIP passing through the NAT/Firewall by deploying STUN or Outbound Proxy.
If IPF-2000 can not work this way, open the corresponding ports on the NAT/Firewall device. Figure below shows the possible usage ports for the IPF-2000. Please contact to the network administrator or MIS person to open these ports on the NAT/Firewall device: •...
• Registration is fail. (Fail to register to the VoIP server) 9. Using IPF-2000 Pickup the Phone When there is an incoming phone call, the IPF-2000 will ring. There are three ways you can pick up the call: • Use handset: When the phone rings, pick up the handset to talk to the other end.
Press the CALLED button to review any dialed call. You can return a dialed call by simply press #. ※ IPF-2000 is able to store a total of 80 Missed, Received, and Dialed call entries. When entries exceed its capacity, IPF-2000 will delete the oldest entry automatically. Records will be lost during power outage and reboot.
If it does, IPF-2000 will download the firmware and then, after the firmware has been verified, update the firmware. If upgrade fails, the error message will show on the LCD screen. Please reboot the IPF-2000 to retrieve the old settings.
IPF-2000 User Manual • PIN: Enter the account password provided from you VoIP service provider. • Register Port: Normally will be 1719. • Signal Port: Normally will be 1720. • Control Port: Normally will be 1722. • RTP Port: Normally will be 1722.
1. Please check the Internet connection of the RJ-45 is ok. 2. Please check if the IPF-2000 is able to acquire an LCD shows 【Wait Logon …】, 【Log IP address. If not, please check the Network On】, or 【Log On Failed】...
IPF-2000 User Manual 11.6 Update Information For the latest version manual, please refer to http://www.artdioinc.com/manual.htm For the latest version firmware, please refer to http://www.artdioinc.com/firmware.htm 11.7 IPF-2000 Keypad Selection Tree (Using administrator password) Press Vol - Key Press Vol + Key network protocol...
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