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IPF-2000 User Manual
V1.2
www.artdioinc.com
ArtDio Company, Inc.

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Summary of Contents for ArtDio IPF-2000

  • Page 1 IPF-2000 User Manual V1.2 www.artdioinc.com ArtDio Company, Inc.
  • Page 2: Safety Instructions

    IPF-2000 User Manual Safety Instructions • Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. • To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
  • Page 3: Table Of Contents

    Rear and Back Panel..............................7 Function Keys................................8 Status Indicators...............................8 HARDWARE INSTALLATION: ...................9 Connection with a Router............................9 Connection without a Router..........................10 CONFIGURE IPF-2000 USING KEYPAD .................11 Network Settings ..............................11 Protocol Settings ..............................12 Audio Settings.................................13 Other Settings................................14 Speed Dial Settings..............................14 Default Settings...............................14 Save Settings................................15...
  • Page 4 SIP with STUN................................24 SIP with Outbound Proxy .............................24 Others ..................................25 REGISTRATION MESSAGE.....................26 USING IPF-2000 .......................26 Pickup the Phone..............................26 Making Phone Calls ...............................26 Check the IPF-2000 Call Records ........................27 Speed Dial.................................27 Mute....................................27 Hold ....................................27 Call Waiting ................................28 Call Transfer................................28 AUTO-UPGRADE FIRMWARE ..................28 APPENDIX........................29...
  • Page 5: Product Specification

    IPF-2000 User Manual Product Specification Voice Interface Call control protocol SIP(RFC-3261) or H.323 V4 or MGCP Voice compression G.711 A/µ -Law, G.723.1, G.729A/B/AB Echo cancellation G.165/G.167 16ms Voice Process Differential input/Differential output Delayed (End to End) < 100ms Flow of the average 14K(G.723.1) ~ 51K(G.729) bps...
  • Page 6: Package Contents

    IPF-2000 User Manual 2. Package Contents The IPF-2000 Series VoIP phone package contains: • One IPF-2000 VoIP phone • One power adaptor • One RJ-45 Ethernet cable • Quick Installation Guide • Installation CD 3. IPF-2000 Functions Front Panel...
  • Page 7: Rear And Back Panel

    IPF-2000 User Manual Rear and Back Panel...
  • Page 8: Function Keys

    Fast blinking green light IPF-2000 is receiving a call. Slow blinking green light IPF-2000 is on phone. Yellow light blink once Booting IPF-2000. Red light blinking IPF-2000 is not connected to the internet, disconnected, or fails to register to the server.
  • Page 9: Hardware Installation

    Connection with a Router Plug one end of the RJ-45 to your IPF-2000 LAN port, and plug another end to one of the LAN port of your router. Once “Ready for call” is shown on the screen, the hardware installation is completed.
  • Page 10: Connection Without A Router

    Connection without a Router Plug one end of the RJ-45 to your IPF-2000 LAN port, and plug another end to one of the LAN port of your HUB. Once “Ready for call” is shown on the screen, the hardware installation is completed.
  • Page 11: Configure Ipf-2000 Using Keypad

    DHCP, Static, or PPPoE according to your network environment. 5.1.1 PPPoE Setting Connect the PPPoE network to the LAN port of the IPF-2000, and then plug in the power. LCD shows 【password】 Press # (Hold the “#” key) and then reboot IPF-2000 Press LCD shows 【network settings】.
  • Page 12: Protocol Settings

    Please enter the Static IP comes from your ISP, or the Private IP address, Subnet Mask, and Default Gateway IP address in your company. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2000, and then plug in the power.
  • Page 13: Audio Settings

    LCD shows【register port】 Press SPD/HOLD Input register port (XXX) and then press ENTER. Audio Settings Press # (Hold the “#” key) and then reboot IPF-2000 LCD shows【password】 Press 1234 and then press ENTER LCD shows【network settings】 Press VOL – several times LCD shows【audio settings】.
  • Page 14: Other Settings

    • If choose Yes, LCD shows【Default ok】then shows【Undo default setting】. Press REDIAL/MUTE several times until the LCD shows 【save settings】 , then save the setting and reboot the IPF-2000 • If choose No, IPF-2000 will not load the factory default settings.
  • Page 15: Save Settings

    Press ENTER LCD shows【Are You Sure?】. • Press ENTER as Yes, IPF-2000 will reboot and load the new settings. • Press REDIAL/MUTE as No, IPF-2000 will back to phone keypad configuration mode. Exit Settings If you want to exit the keypad configure mode without saving any changes, press REDIAL/MUTE several times until the LCD shows【Are You Sure?】.
  • Page 16: Web Configuration

    IP address on the web browser. Address window IPF-2000 Web configuration page is accessed by entering an assigned URL, or by pressing the IP button from on the IPF-2000 front panel to display the IP address. The IPF-2000 login screen is displayed: The IPF-2000 web configuration password comes with two categories: User password and Administrator password.
  • Page 17: Protocol Settings

    • For the H.323 protocol: Enter the Gatekeeper IP address. To allow the IPF-2000 calls each other by E.164 number: Check this option and then fill the IP address or domain name of corresponding gatekeeper into the Service Addr. field.
  • Page 18 When IPF-2000 is using SIP protocol, and is using the Outbound Proxy, select “Disable”. • Enable Automatically check the public IP of the NAT router. When IPF-2000 is using the private IP, please select “Enable”. After selecting Enable, the NAT Traversal NAT Addr.
  • Page 19 Control Port port. You can enter any number. ※ If there are many IPF-2000 traversing the NAT at the same time, each IPF-2000 should be assigned with different port number. This defines how many seconds a register message will be sent to the Register TTL server.
  • Page 20: Phone Settings

    Dial Number field. • Prefix • Hotline Enable the hotline function. Please also enter the number in the Dial Number field. When you pick up the handset or press ENTER, IPF-2000 will automatically dial the numbers configured in the Dial Number field.
  • Page 21: Audio Settings

    IPF-2000 User Manual With “Dialnum” selected from Use Dialplan drop down list, please enter Dial Number the prefix in this field according to requirement of log in server. With “Enable” is selected from Use Dialplan drop down list, set area code DDD Code according to E.164 dial rule.
  • Page 22: Other Settings

    IPF-2000 User Manual Set audio frames in RTP package. G.723.1 collect packets every 30ms, and G.729 collect packets every Audio Frames 10ms. If the Audio Frames is set as 1, the packets will be sent out every collection. If the Audio Frames is set as 2, the packets will be sent out every two collections.
  • Page 23: Update

    IPF-2000 User Manual Update After changes have been made on the web configuration page, please click IPF-2000 will save the settings and reboot. If the webpage goes back to login page, please login and configure again.
  • Page 24: Sip With Stun

    IPF-2000 itself can make calls but is not able to receive calls. One-way talk. One end can not hear any sound. It might be the NAT/Firewall issues in these cases. IPF-2000 supports two methods to allow SIP passing through the NAT/Firewall by deploying STUN or Outbound Proxy.
  • Page 25: Others

    If IPF-2000 can not work this way, open the corresponding ports on the NAT/Firewall device. Figure below shows the possible usage ports for the IPF-2000. Please contact to the network administrator or MIS person to open these ports on the NAT/Firewall device: •...
  • Page 26: Registration Message

    • Registration is fail. (Fail to register to the VoIP server) 9. Using IPF-2000 Pickup the Phone When there is an incoming phone call, the IPF-2000 will ring. There are three ways you can pick up the call: • Use handset: When the phone rings, pick up the handset to talk to the other end.
  • Page 27: Check The Ipf-2000 Call Records

    Press the CALLED button to review any dialed call. You can return a dialed call by simply press #. ※ IPF-2000 is able to store a total of 80 Missed, Received, and Dialed call entries. When entries exceed its capacity, IPF-2000 will delete the oldest entry automatically. Records will be lost during power outage and reboot.
  • Page 28: Call Waiting

    If it does, IPF-2000 will download the firmware and then, after the firmware has been verified, update the firmware. If upgrade fails, the error message will show on the LCD screen. Please reboot the IPF-2000 to retrieve the old settings.
  • Page 29: Appendix

    IPF-2000 User Manual Appendix 11.1 IPF-2000 Keypad and Symbols Mapping Table Number key Press once Press twice Press 3 times Press 4 times Press 5 times 1 1 . , _ / ? / / ! 2 2 【 A / a...
  • Page 30: Mgcp Web Configuration Example

    IPF-2000 User Manual • PIN: Enter the account password provided from you VoIP service provider. • Register Port: Normally will be 1719. • Signal Port: Normally will be 1720. • Control Port: Normally will be 1722. • RTP Port: Normally will be 1722.
  • Page 31: How To Add A Prefix In Front Of The Number

    1. Please check the Internet connection of the RJ-45 is ok. 2. Please check if the IPF-2000 is able to acquire an LCD shows 【Wait Logon …】, 【Log IP address. If not, please check the Network On】, or 【Log On Failed】...
  • Page 32: Update Information

    IPF-2000 User Manual 11.6 Update Information For the latest version manual, please refer to http://www.artdioinc.com/manual.htm For the latest version firmware, please refer to http://www.artdioinc.com/firmware.htm 11.7 IPF-2000 Keypad Selection Tree (Using administrator password) Press Vol - Key Press Vol + Key network protocol...
  • Page 33 IPF-2000 User Manual protocol protocol settings 0[common] 1[mediaring] service 0[disable] 2[etalk] 1[enable] 3[auvtech] servicetype 4[utsarcom] serviceaddr 5[ringtech] xxx.xxx.xxx.xxx 6[smartcon] serviceid 7[dda] xxxxxx 8[vida] 9[citron] nattraversal 0[disable] 10[asiasoft] 1[enable] nataddr 11[uptech] 2[citron] 12[zte] xxx.xxx.xxx.xxx 3[innopath] natttl 13[huawei] 4[stun] 14[kaimen] 5[vida] phonenumber...
  • Page 34 IPF-2000 User Manual phone dialplan 0[disable] settings 1[enable] iddcode xx 2[dailnumber] dddcode xx innerline 3[prefix] iddprefix xx 4[hotline] dddprefix xx answer 0[disable] 1[enable] localprefix xx 2[omit prefix] nonlocalprefix xx ringtype 0~9[dtmf0~9] 10[notbisturb] digitmap 11[pcmring] 0[disable] fwdalways 1[enable] fwdbusy 0[disable] fwdnoanswer...
  • Page 35 IPF-2000 User Manual other password settings xxxxxx superpassword xxxxxx sntpip xxx.xxx.xxx.xxx timezone 0[disable] daylight 1[enable]...
  • Page 36 IPF-2000 User Manual Los Angeles Office, U.S.A. Address:14235 Lomitas Ave. La Puente, CA 91746 TEL:+1-626-336-0369 FAX:+1-626-961-9114 Email:ussales@artdioinc.com Taiwan Headquarter Add:7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL:+886-3-5295000 FAX:+886-3-5295005 E-Mail:sales@artdio.com.tw Shanghai Office, China Add:No.8 775 Nong, Hang Dong RD., Shanghai China TEL:+86-21-64216757...

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