Miele SUPERTRONIC Operating Instructions Manual

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Operating instructions

for Washing machine
SUPERTRONIC
en - AU, NZ
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time.
M.-Nr. 09 579 310

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Summary of Contents for Miele SUPERTRONIC

  • Page 1: Operating Instructions

    Operating instructions for Washing machine SUPERTRONIC en - AU, NZ To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 09 579 310...
  • Page 2: Table Of Contents

    Miele{home ........
  • Page 3 Contents 5. Starting a programme ......... . . 37 To start a programme .
  • Page 4 The Miele Waterproof system ........
  • Page 5 Contents Consumption data ..........82 Consumption data for the nominated energy labelling programme according to AS/NZS 2040.1 &...
  • Page 6: Caring For The Environment

    Caring for the environment Disposal of the packing Disposal of your old appliance material or machine The transport and protective packing Electrical and electronic appliances / has been selected from materials which machines often contain materials are environmentally friendly for disposal which, if handled or disposed of and can normally be recycled.
  • Page 7: Warning And Safety Instructions

    Warning and Safety instructions This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time.
  • Page 8 Warning and Safety instructions Safety with children Keep children away from the washing machine at all times. It is not a toy! To avoid the risk of injury, do not allow children to play on or near it or to play with its controls. Supervise children whilst you are using it.
  • Page 9 Extension leads do not guarantee the required safety of the appliance (e.g. danger of overheating). Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can the safety standards of the machine be guaranteed.
  • Page 10 Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. Ensure current is not supplied to the machine until after maintenance or repair work has been carried out.
  • Page 11 Warning and Safety instructions Correct use The maximum load capacity is 8 kg (dry laundry). See the "Programme chart" for the specific load capacities of individual programmes. Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
  • Page 12 If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine, only use Miele Descaler for washing machines and strictly observe the instructions on the packaging. If in doubt, contact Miele or your Miele Chartered Agent.
  • Page 13 Miele tumble dryers can be stacked with Miele washing machines. To enable this, a stacking kit can be purchased from Miele as an optional accessory. Please ensure that you order the correct stacking kit to match the washing machine and tumble dryer combination.
  • Page 14: Operating The Washing Machine

    Control panel a Miele{home f U sensor (Clear) The appliance is compatible with the – Returns to the previous menu Miele|home system (available in screen. selected countries). – Returns to the main menu if pressed twice. b : sensor (Information) –...
  • Page 15: Selector Sensors

    Operating the washing machine Selector sensors The selector sensors are located on either side of the display. If a selector sensor is active, it will be illuminated. The following functions can be carried out using the selector sensors: Selecting an option in the menu If a menu option can be selected, it will be marked with a dot ).
  • Page 16: Programme Packages

    Operating the washing machine Favourite programmes Programme sequence display You can save up to 10 programmes The current stage of the programme is under a name of your choosing. represented by symbols in the display. Washing tips Symbol Programme sequence This will provide you with assistance in <...
  • Page 17: Layout Of The Menu Structure In The Main Menu

    Operating the washing machine Layout of the menu structure in the main menu Favourite programmes – Favourite programmes – Create – Change – Delete Cottons – Minimum iron – Steam care – ..– Temp. – ..– Spin speed –...
  • Page 18 – Contrast – Display / Keypad illumination – Memory – Anti-crease – Load sensor zero setting – Miele|home** – Remote control** * More sub-menus are available here. ** Only appears if the washing machine has been fitted with a communication module.
  • Page 19: Miele{Home

    Miele{home Miele|home enabled appliances send information via the household wiring network c to the master appliance d / e about the operational status of the appliances, as well as information about the progress of the programme. This washing machine is...
  • Page 20: Before Using For The First Time

    Before using for the first time Before using the machine for the first time, ensure that it is correctly installed and connected. See "Installation and connection". This washing machine has completed a comprehensive functional test. A small quantity of water remains in the drum as a result.
  • Page 21 ^ Confirm with . You can now enter the minutes and confirm with 4. Note on Miele|home The washing machine is able to communicate by sending programme data via the household wiring system to the Miele|home system.
  • Page 22 Before using for the first time 6. Running your first programme The washing machine has a load sensor which provides assistance with loading and instructions on adding detergent. In order for the load sensor to operate properly, the Cottons 60°C programme without laundry or detergent needs to be run.
  • Page 23: Calibrating The Load Sensor To Zero

    Calibrating the load sensor to zero Before you can use the washing machine, the load sensor has to be calibrated to zero as you would with bathroom scales. ^ Open the drum door. The display will revert to the main menu.
  • Page 24: Automatic Dispensing

    Automatic dispensing This washing can be operated in Two settings in the electronics need to conjunction with the automatic be considered. detergent dispensing unit AWD 10. 1) The type of detergent in the The dispensing unit and the washing containers. machine work together via Automatic The following types of detergent can be detergent dispensing.
  • Page 25: Setting Type Of Detergent

    Automatic dispensing Setting type of detergent The preset dosage information refers to the degree of hardness I and Miele CareCollection products: Powder container c = Miele UltraWhite Liquid container d = Miele UltraColor To open the Settings menu Main menu...
  • Page 26 Follow the dosage information given by the detergent manufacturer for normal soiling. The preset dosage information refers to Miele CareCollection products (UltraWhite and UltraColor) for water hardness I (0 - 8.4°d). The detergent amount needs to be increased accordingly for water hardness II or III, or add water softener to the drum.
  • Page 27: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent consumption – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 28: Preparing The Laundry

    1. Preparing the laundry Stains (blood, egg, coffee, tea etc.) can often be removed with brief tips, which can be found in Miele's guide to laundry care. You can order this guide directly from Miele or from www.miele.com.au. If you use a solvent-based cleaning agent (e.g.
  • Page 29: Select A Programme

    2. Select a programme Press K to switch the washing machine on. The drum lighting will switch on and the main menu will appear in the display. Main menu 10:21 $ Favourite programmes # Cottons ! Minimum iron ^ Select the programme you want. Select a temperature / spin speed Default values are set for the temperature and spin speed of each programme.
  • Page 30: Selecting Extras

    2. Select a programme Selecting Extras ^ Select Extras in the main menu. See "Extras" for further information. Extras 10:21 Soak Extra quiet Short OK ! ^ Select the Extra you want. You are able to select several Extras. A tick will indicate which Extra has been selected.
  • Page 31: Start At/Finish At

    2. Select a programme Start at/Finish at You can set the required starting time and the required finishing time. Times can be set in 15-minute increments. The start or end of a programme can be delayed by up to 24 hours. The time will be adjusted to the next quarter of an hour from the first 15- minute step.
  • Page 32: Safety Lock

    2. Select a programme Safety lock The safety lock prevents the machine from being opened, or the programme from being altered or cancelled during a wash programme. Activating the safety lock before the start of a programme Cottons 1-8 kg 1:49 h.
  • Page 33: Load The Laundry

    3. Load the laundry Load/Detergent ^ Press the / button to open the drum door. The Load / Detergent sub-menu will appear in the display. The washing machine has a sensor which measures the amount of laundry placed in the drum. The display shows the percentage of the maximum load which has been placed in the drum.
  • Page 34: Adding Detergent

    4. Adding detergent A. Automatic detergent dispensing The values set in the electronics refer to the Miele CareCollection products (UltraWhite and UltraColor) for the water hardness range (0 - 8.4°d). If the water hardness range is different or if you are using a different detergent, the values in the electronics will need to be adjusted (see "Automatic dispensing").
  • Page 35: Detergent Dispenser Drawer

    4. Adding detergent Using stain remover B. Detergent dispenser drawer When automatic detergent dispensing Please note: is selected, the compartments i and Use the information in the display for j in the detergent dispenser drawer the correct detergent dispensing. are not rinsed out with water. The percentage shown relates to the How to add stain remover: amount of detergent recommended by...
  • Page 36 4. Adding detergent ^ Pull out the detergent drawer and add detergent to the compartments as follows: Detergent for the pre-wash (divide the total recommended amount as follows: add compartment i and compartment j) Detergent for the main wash, including Soak if selected §...
  • Page 37: Starting A Programme

    5. Starting a programme To start a programme ^ Touch the green Start sensor. Cottons 10:21 1600 rpm Time left 2:59 h Change ! The estimated time in the display may change within the first six minutes of the programme. The washing machine measures how much water is being absorbed by the laundry.
  • Page 38: Adding Or Removing Laundry After A Programme Has Started

    5. Starting a programme Change in the first five minutes – Temperature – Selecting and deselecting Extras Short, Water plus, Extra quiet and Extra rinse up until the final spin – Spin speed – Selecting and deselecting Rinse hold Touch the Change sensor and alter the required setting. Adding or removing laundry after a programme has started ^ Press the / button to open the drum door.
  • Page 39: At The End Of A Programme

    6. At the end of a programme After the programme has finished, the Check that all items have been following will appear alternately in the removed from the drum. Items left in display: the drum could shrink or discolour Anti-crease other items in the next wash, or become discoloured themselves.
  • Page 40: Extras

    Extras Steam smoothing Short Laundry is smoothed with steam at the For light to normal soiling with no visible end of the programme to reduce staining. creasing. The maximum load capacity The duration of the main wash is is 2.0 kg. Small loads improve the final reduced.
  • Page 41: Selectable Extras

    Extras Selectable Extras: Cottons Minimum iron Delicates Automatic plus Dark garments Shirts Denim Express 20 Woollens / Silks / Sportswear Trainers Outerwear Hygiene First wash Proofing Curtains Pillows Soft toys Starch Separate rinse Extras that are preset by the programme can be deselected Extras that are preset by the programme cannot be deselected...
  • Page 42: Favourite Programmes

    Favourite programmes You can save up to 10 programmes with selected settings under a name of your choosing. The name can consist of a maximum of 12 characters. Favourite programmes, once saved, are listed alphabetically. Saving Favourite programmes There are two possibilities for saving programmes as Favourite programmes.
  • Page 43 Favourite programmes To save names for Favourite programmes Name: M i c h a e l 1 10:22 $ Space Delete character $ 2 3 4 5 6 7 8 9 a b c d e f g h i * ! Select character Confirm name ! ^ Select Confirm name.
  • Page 44: Spinning

    Spinning Final spin speed Rinse and interim spin There is a spin after the main wash and Programme between the rinses. A reduction in the Cottons 1600 final spin speed will also reduce the Minimum iron 1200 interim spin speed. For the programme Steam care –...
  • Page 45: Programme Overview

    Programme overview The "Additional programme packages" booklet will give you an overview of programme packages that can be uploaded to your washing machine. Cottons Cold to 90°C Max. load 8.0 kg Item Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc.
  • Page 46 Programme overview Delicates Cold to 60°C Max. load 2.5 kg Item For delicate garments made of synthetic fibres, mixed fibres, rayon and easy care cottons. Also suitable for machine-washable silks. Note For items which crease easily, deselect the spin. Automatic plus Cold to 40°C Max.
  • Page 47 Programme overview Woollens / Cold to 40°C Max. load 2.0 kg Item Machine-washable or hand-washable wool or wool blend fabrics. If the care label does not specify a temperature, wash using the cold setting. Note Reduce the spin speed for fabrics which crease easily. Silks / Cold to 30°C Max.
  • Page 48 Programme overview Hygiene 30°C to 90°C Max. load 7.0 kg Item Fabrics which will be in direct contact with the skin, e.g. underwear, nappies, towelling, bed linen, pillow and mattress covers. Notes – Select a temperature of 60°C or higher for optimum hygiene. –...
  • Page 49 Programme overview Pillows Cold to 90°C 2 pillows (40 x 80 cm) or 1 pillow (80 x 80 cm) Item Washable pillows with feather, down or synthetic fillings. Note Please observe the instructions on the wash care label. Soft toys Cold to 40°C Max.
  • Page 50: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses Interim Final level rhythm level spin spin Cottons Minimum iron Delicates – Automatic plus Dark garments Shirts – Denim – Express 20 Woollens / Silks / – Sportswear Trainers – Outerwear Hygiene First wash...
  • Page 51 Programme sequence d = Low water level Special features in the programme sequences: ( = Medium water level Anti-crease: e = High water level The drum will continue to rotate for up = Intensive rhythm to 30 minutes after the programme end = Normal rhythm to avoid creasing.
  • Page 52: Garment Care Label Symbols

    Garment care label symbols Drying Washing The number of dots indicates the The figure quoted in the bucket is the drying temperature maximum temperature the garment can be washed at. The number of Normal temperature bars under the symbol indicates the Low temperature level of agitation permitted.
  • Page 53: Detergent

    Detergent The correct detergent Detergent Detergent Detergent Special Proofing Fabric detergent agent** softener universal coloured delicates fabrics* fabrics* Cottons – – – Minimum iron – – – Delicates – – Automatic plus – – – Dark garments – – Shirts –...
  • Page 54 (commonly provided by the detergent manufacturer) straight onto the laundry load or alternatively dispensed through the detergent dispenser drawer. For programmes with Pre-wash or Delay start (where applicable), an additional liquid detergent dispenser insert (Material number 6134691) is available from Miele.
  • Page 55: Detergent Dispensing Balls

    Detergent Detergent dispensing balls All modern detergents produced for Use a detergent dispensing ball when automatic front loading washing washing with liquid detergent. machines are suitable. Refer to the manufacturer's label on the Water softeners packaging to get information on the use and the dosage.
  • Page 56: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, thoroughly starch clean the dispenser compartment, Fabric conditioners especially the siphon tube and make garments soft to handle and help fabric conditioner channel, regularly. prevent static cling when tumble See "Cleaning the detergent drying.
  • Page 57: Cleaning And Care

    Cleaning and care Cleaning the drum (Hygiene Do not use solvents, abrasive Info) cleaners, glass cleaners or all- If you only wash at low temperatures or purpose cleaning agents. with liquid detergent over a long period These might damage plastic of time, organic deposits and surfaces and other components unpleasant odours can form in the...
  • Page 58 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from ^ Use a bottle brush to remove compartment § and rinse under detergent residues and limescale warm running water. Clean the from the jets inside the detergent siphon tube in the same way.
  • Page 59: Cleaning The Filter In The Water Inlet

    Cleaning and care ^ First turn off the tap. Cleaning the filter in the water inlet ^ Unscrew the threaded union connecting the free end of the inlet The washing machine has a filter to hose to the tap. protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more...
  • Page 60: Problem Solving Guide

    With the aid of the following guide, minor problems can be easily corrected without contacting Miele. This will save time and money as a call-out charge will apply to customer service visits where the problem could have been rectified as described in these Operating instructions.
  • Page 61: The Following Fault Message Appears In The Display And The Programme Has Been Cancelled

    Waterproof The water protection – Turn off the tap. system has system has reacted. – Call Miele. reacted Technical fault There is a fault. Start the programme again. F xxx If the fault message appears again, contact Miele.
  • Page 62: The Following Fault Message Appears In The Display At The End Of A Programme

    The following fault message appears in the display at the end of a programme Fault message Possible cause Remedy Fault F 139 / The automatic detergent – Call Miele. dispenser dispensing unit is faulty. – Withdraw the dispenser unit's Fault F 140 / plug from the washing dispenser machine.
  • Page 63: Problems With The Load Size Indicator

    Problem solving guide Problems with the load size indicator Problem Possible cause Remedy ^ To recalibrate the sensor There was already The display indicates a load of even laundry in the drum to the zero setting: < 25% though the drum is full. when the machine was –...
  • Page 64: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine feet are Level the machine (see The machine shakes during the spin cycle. not level. "Installation"). The laundry has not The machine detected Include both large and been spun properly and an imbalance during small items in the load as is still wet.
  • Page 65 Problem solving guide Problem Possible cause Remedy Large amounts of Automatic detergent When automatic detergent detergent residue remain dispensing has been dispensing is selected, the compartments i and j in the detergent activated. dispenser drawer. in the detergent dispenser drawer are not rinsed out with water.
  • Page 66: The Drum Door Cannot Be Opened By Pressing The / Button

    Problem solving guide The drum door cannot be opened by pressing the / button Possible cause Remedy Insert the plug in the socket and switch on and/or The machine is not switch the machine on with the K button. connected to the electricity supply and/or is not switched on.
  • Page 67: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the Blocked drain outlet event of a blocked drain outlet If the drain outlet is clogged, more and/or power failure water will be retained in the machine (up to 25 litres). ^ Switch the washing machine off. There is a filter flap opener behind the Caution: If laundry has been detergent drawer fascia panel.
  • Page 68 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. To activate the ball valve and prevent a loss of washing detergent, pour approx. 2 litres of water through the detergent dispenser drawer after cleaning the drain filter.
  • Page 69: After Sales Service

    The indicator light marked PC allows a contact: service technician to update your – Miele (see back cover for contact machine in future years. details). If, for example, new programmes are When contacting Miele, please quote...
  • Page 70: Installation And Connection

    Installation and connection Front view a Inlet hose with "Waterproof" system h Detergent dispenser drawer b Electricity supply cable i Drum door c - f Flexible drain hose (with j Flap for fluff filter, drain pump and detachable swivel elbow) emergency release g Fascia panel with controls k Handle recesses for moving the...
  • Page 71: Rear View

    Drain hose b Protruding lid for holding when h Transport brackets for inlet and drain moving the machine hoses c Slot for Miele|home communication i Transit bar covers module j Transport brackets for inlet and drain d Electrical connection...
  • Page 72: Installation Surface

    ^ To remove the left and right covers raised plinth, it has to be secured against slippage during spinning 1. Pull off the transit bar covers and using retaining clips (available from 2. use a screwdriver to prise out the Miele). covers.
  • Page 73 Installation and connection ^ Using the spanner supplied, turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 74: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that the upper hooks are above the retainers.
  • Page 75: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Failure to level the machine can result in the machine "banging" in the spin cycle or "walking" across the floor during operation.
  • Page 76: Building Under A Continuous Worktop / In A Kitchen Run

    Installation and connection Building under a continuous Washer and Dryer stack worktop / in a kitchen run A Miele tumble dryer can be stacked with the washing machine. A stacking – A special building under conversion kit* is required. kit* is necessary and can be purchased The machine lid must be replaced by from Miele.
  • Page 77: The Miele Waterproof System

    Installation and connection The Miele Waterproof system 2) Electronic unit and washing machine housing The Miele Waterproof system protects all parts of the washing machine from – Sump water damage. Any leaking water is collected in a The system consists of three main sump in the base of the appliance.
  • Page 78: Connection To The Water Supply

    1000 kPa, it is essential to fit a reducer reaching it. A flexible metal valve. extension hose, available from Miele as an optional extra, should be used Connection to the mains water supply if necessary.
  • Page 79 Extension hose A 1.5 metre long (metal) extension hose is available from Miele as an optional extra. This hose is tested to withstand pressures of up to 14000 kPa and can be used as a flexible extension to the...
  • Page 80: Connection To The Drainage System

    Nut* to a max. of 1.8 m), a second duo-drain pump is available with the c Hose clip* corresponding kit from Miele. d End of the hose Drain hose connection: ^ Fit adapter a to the sink drain outlet using nut b.
  • Page 81: Electrical Connection

    Installation and connection Electrical connection The washing machine is supplied with a mains cable with moulded plug for connection to a 230V mains supply. The voltage, rated load and plug rating are given on the data plate. Please ensure these match the household mains supply.
  • Page 82: Consumption Data

    Consumption data Consumption data for the nominated energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2 Standard Load Consumption data Energy Water Duration in kWh in litres Normal Cold Water Cottons Eco 8.0 kg 0.54 3h 02 min Notes for test institutes: –...
  • Page 83 Consumption data Load Consumption data Energy Water Duration in kWh in litres Cottons 90°C 8.0 kg 2.30 2 h 04 min 8.0 kg 0.91 1 h 44 min 4.0 kg 0.76 1 h 24 min 8.0 kg 0.85 2 h 23 min 4.0 kg 0.66 2 h 23 min...
  • Page 84: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 610 mm Depth with door open 993 mm Height for building under 820 mm* Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 8 kg dry laundry Voltage See data plate Rated load...
  • Page 85: Settings Menu

    Settings menu Time The Settings menu is used to alter the washing machine's electronics to suit The time of day can be shown in 24- changing requirements. hour or 12-hour format. The time Settings can be altered at any time. displayed can also be corrected here.
  • Page 86: Longer Pre-Wash For Cottons

    Settings menu Longer pre-wash for Cottons Code The pre-wash for the Cottons The code prevents your machine programme can be extended by 6, 9 being used without your knowledge. or 12 minutes. When the code has been activated, you The default setting for the pre-wash is have to enter a code after switching the 25 minutes.
  • Page 87: Temperature Unit

    Settings menu Temperature unit Keypad tone You can choose for the temperature An audible tone sounds each time a to be displayed in °C/Celsius or°F/ sensor is pressed. Fahrenheit. The machine is delivered with the The machine is delivered with °C/ keypad tone set to Off.
  • Page 88: Display / Keypad Illumination

    Settings menu Display / Keypad illumination Anti-crease The display and sensor lighting Anti-crease helps prevent creasing if switches off automatically to save the laundry is not normally removed energy. immediately after the end of a programme. Off after 10 minutes The drum will continue to rotate for up The display and sensor lighting will go to 30 minutes after the end of the...
  • Page 89: Optional Accessories

    20°C, while protecting the colour of your delicate garments. All the products can also be ordered UltraWhite from Miele (see back cover for contact This multi-purpose powder detergent details). has excellent stain removal properties and is suitable for white and light coloured laundry as well as heavily soiled coloured items.
  • Page 90 Sportswear The Miele sportswear detergent is designed to clean sportswear whilst taking care of the special microfibres used in these garments. It will help to neutralise and remove odours whilst protecting the colour of the fabric and preventing static build-up.
  • Page 94 Alteration rights reserved/2414 M.-Nr. 09 579 310 / 01...

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