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T r o u b l e s h o o t i n g N e t w o r k C o n f i g u r a t i o n
♦ If you are using TCP/IP, your computer and the print server should be on
the same IP segment or can reach each other with a PING command from
the host. The IP address you assign to the print server must be on the
same logical network as your host computers.
♦ If your print server is set to Auto or DHCP for obtaining an IP address,
the print server's IP address can change. Either configure your DHCP
server to give the print server a permanent lease or configure the print
server to be on a static address that does not conflict with any other
address.
L o a d i n g t h e F i r m w a r e
Early versions of the software may have menus which differ slightly from
those listed below.
1.
Run the UpdateIP utility from the Monarch® Tabletops Documentation
CD-ROM (TC9800SWP), or download it from our Web site.
2.
Select the update .bin file, print server, then click Update, Start.
2.
If you are using TCP/IP to upgrade, select TFTP PUT from this host. If
you are upgrading using IPX/SPX on a NetWare network to upgrade,
select NetWare GET from a server (If you are using NetWare to upgrade,
you need to put the .bin firmware file in the LOGIN directory of the
NetWare server). Click OK.
3.
If you selected TFTP PUT from this host in step 3, enter the
configuration password (default is access) and click Browse to find the
.bin firmware file you downloaded. Click Load. The firmware on your
print server will be upgraded to the new version.
If you selected NetWare GET from a server in step 3, enter the
configuration password (default is access). Enter the name of the
NetWare server where you saved the .bin file as the Host Name.
Enter the name of the firmware file for File. Click OK. The firmware
on your print server will be upgraded to the new version.
T e c h n i c a l S u p p o r t
If these solutions do not work, or you have a problem or error not listed, call
Service at the number listed on the back of this manual.
Troubleshooting 5-5
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Table of Contents
Troubleshooting
