Sony DVP-S300 Training Manual
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Sony DVP-S300 Training Manual

Sony DVP-S300 Training Manual

Digital video player
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See also: Service Manual , Operating Manual
S
®
Digital Video Player
Sony DVD Players
Models:
DVP-S300
DVP-S330
DVP-S350
DVP-S360
DVP-S500d
DVP-S530d
DVP-S550d
DVP-S560d
Troubleshooting
Course: DVD-03
DVP-S570d
DVP-C600d
DVP-C650d
DVP-C660
DVP-C670d
DVP-S3000
DVP-S7000
DVP-S7700
Training Manual

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Summary of Contents for Sony DVP-S300

  • Page 1 Training Manual ® Digital Video Player Sony DVD Players Models: DVP-S300 DVP-S570d DVP-S330 DVP-C600d DVP-S350 DVP-C650d DVP-S360 DVP-C660 DVP-S500d DVP-C670d DVP-S530d DVP-S3000 DVP-S550d DVP-S7000 DVP-S560d DVP-S7700 Troubleshooting Course: DVD-03...
  • Page 2 Internal IC Numbers Model Intro Year MSRP Optical RF Amp A/V Decod A DSP Servo DSP DVP S300 1997 $599.99 KHS180A SSI33P3720A CXD1865R L6402GQC27 MB86342PF CXD8730R DVP S330 1999 $349.00 KHM220AAA SSI33P3722 CXD8784R CXD1930G none CXD8791Q DVP S350 2000 KHM220AAA SSI33P3722 CXD9576R CXD1932Q none CXD9569R...

  • Page 3: Table Of Contents

    Table of Contents How to Use This Book Symptom 4 - Unit powers OFF during PB or if left ON Symptom 5 - Picture freezes or powers OFF trying to PB Modern Soldering Techniques dual layer discs IC Removal - Which Method? Symptom 6 - DVD-C650 only - Powers ON, but no buttons IC Installation work.
  • Page 4 NOTES...

  • Page 5: How To Use This Book

    3. Modern Soldering Methods 2. From the DVD Model List, find your DVD model and note the genera- 4. Common Symptoms for Sony DVD Players: tion it falls under. 3. Return to the Table of Contents to find the first, second, third or fourth First Generation generation heading that corresponds to your DVD player.

  • Page 6: Modern Soldering Techniques

    Break off the old blade segments of knife before cutting to expose a new sharp blade. This section is an excerpt from the Sony videotape (p/n T-MODSOL-9) by the same name. This document only shows how to remove and install ®...
  • Page 7 6. Use a standard soldering iron to heat and push the legs off the lands. Push only in the direction of the lands so they are not damaged. Wipe across the land 4. You should apply enough pressure to shear off 4-5 legs as you rock the blade while pressing down.
  • Page 8 IC Removal - Hot Air method 2. If you cannot find a hot air tip that will cover the IC, attach a single 1/8” (0.125”) diameter tip that will heat all the pins if you move the tip This method requires the following: around the IC pins.
  • Page 9 Put safety goggles on before using the butane torch. Circle the IC leads 1. Apply the Chip Quick flux to all the leads of the IC. (Medium size IC with the torch flame and flip the IC over when the IC is loose. shown for removal).

  • Page 10: Ic Installation

    IC Installation Once the solder and bridges are cleaned off with a solder wick, the new IC can be installed. You must prevent static charges from damaging the new IC by using a grounded wrist strap. The amount of static electric you generate depends upon the humidity level and the clothing worn that day.
  • Page 11 1. Whichever iron you use, clean the tip by dipping it into a cleaner or Apply flux from a pen to all the IC leads to stop solder bridges. tinner. Kester and Multicore manufacture these. A dirty tip will cause you to mis-solder some IC leads as you drag the solder across the IC pins.
  • Page 12 Using a low flux solder means you do not have to clean the board of flux with a flux remover… Sony is a registered trademark of Sony. Chip Quick is a registered trademark of Chip Quick Inc; Mashpee, Mass.
  • Page 13 NOTES...

  • Page 14: First Generation Dvd Players

    1. Check both video jacks for broken solder connections. 2. Press down on IC281 when the intermittent occurs. Resolder all the The first generation Sony DVD player consisted of two models, the DVP- pins if the condition responds to movement. Use flux on the pins to S3000 and the DVP-S7000.
  • Page 15 MB - 75 Board X001 X002 Shield X280 IC002 R213 X003 Decoder IC281 1ST GENERATION - A/V DECODER / XTAL LOCATION SYMPTOM 1, 2 12/7/00...
  • Page 16 First Generation DVD The first generation Sony DVD player consisted of two models, the DVP- S3000 and the DVP-S7000. Symptom 2: No color or colors changing in the pic- ture. Cause: 1. X280 (66MHz) crystal near IC281 on the main board.
  • Page 17 27 MHz PLL IC002/16 FL281 FL282 3.3V R216 1V p-p 1.8Vdc X280 MPEG 66 MHz R213 BUFFER DECRYPT VIDEO CONTROL IC184 DECODER IC217 IC281 LETTERBOX IC310 1ST GENERATION - 66 MHz XTAL SYMPTOM 2 21DVD03 12/28/00...
  • Page 18 27MHz TP018 IC006 MPEG AUDIO DEC IC381/27 MB-78 BOARD FL012 X003 27 MHz D001 VIDEO DECODER IC281/87 R022 VIDEO ENCODER IC475/8 BUFF FL036 LETTER BOX IC310/91 IC002 IC012 SUB PIX IC312/123 27 MHz VIDEO EQ IC317/89 4.7Vdc DATA PROCESS IC181/3 R027 FL037 DECRYPT IC184/21, 43...
  • Page 19 NOTES...

  • Page 20: Symptom 3 - No Dvd Disc Detected At Start Up. Cd Pb Ok

    DVD disc spins, replace the spindle motor (P/N = 1-698- 944-11). Often when the spindle motor is bad, the RF eye pattern is The first generation Sony DVD player consisted of two models, the DVP- not clear or the waveform squeezes and expands like a musical ac- S3000 and the DVP-S7000.
  • Page 21 TT-701 BOARD MB-78 BOARD CN760 CN980 RF PROCESS IC765 IC770 1.6Vp-p 27 mVp-p CN760 BOARD LAYOUT CN980 IC770 MB-78 BOARD TP891 CN886 1ST GENERATION - RF CHECK POINTS SYMPTOM 3/5 23DVD03 1/3/01...
  • Page 22 First Generation DVD The first generation Sony DVD player consisted of two models, the DVP- S3000 and the DVP-S7000. Symptom 4: Intermittent or distorted sound when play- ing DVD movies only (not CDs). Cause: Audio Control IC380 is defective. Repair Procedure...
  • Page 23 NTSC MPEG LETTER DATA BUFFER DECRYPT VIDEO VIDEO PROCESS PROCESS CONT TT-701 ENCODER IC184 DECODER IC770 IC181 IC217 IC310 IC312 IC475 MPEG AUDIO AUDIO AUDIO AUDIO CONTROL CONTROL FILTER CONV DECODER IC380 IC380 IC801 IC802 IC381 1ST GENERATION - A/V PROCESS SYMPTOM 4 24DVD03 12/28/00...
  • Page 24 The Tilt, focus, and Tracking adjustments are performed automatically from the test mode using the remote and test discs. After the test mode is The first generation Sony DVD player consisted of two models, the DVP- accessed and “drive automatic adjustment” is entered, you are prompted S3000 and the DVP-S7000.
  • Page 25 NOTES...

  • Page 26: Second Generation Dvd Players

    Either use your ohm The second generation DVD players consist of models DVP-S300, DVP- meter to locate a short at the power supply connector CN201 or re- S500d, DVP-C600d, and DVP-S7700.
  • Page 27 CN201 Q211 SW. MTR+12V 2SJ488 P211 D211 T101 AV+12V E+5V Q103 OSC. P312 2SK2178 D211 D104 Q311 SW. 2.4V 2SA1679 Q101 Q102 Q312 2SK2798 2SC2377 INV. P311 +5.2V P CONT. P CONT. IC611 3.3V 3.3V REG. D611 Q511, P511 Q512 AV-12V SWITCH -12V...
  • Page 28 MB78 BD. FL88 BD. HS930 SW BD. POWER SUPPLY P CONT. POWER IC611,Q311, IC604 Q211 IF MICON CN103 ROTARY EVER ENCODER JOG WHEEL ENTER BUTTON P/N 1-475-685-11 2ND GENERATION - POWER ON SYMPTOM 1 18DVD03 1307 1/16/01...
  • Page 29 NOTES...

  • Page 30: Symptom 2: Powers Off Two Seconds After Turn On

    Remove the lid that houses the mechanism and slide the laser away from home at the spindle motor. At power ON, the laser should travel to the The second generation DVD players consist of models DVP-S300, DVP- spindle motor (home) then move outward. If home is not detected, the S500d, DVP-C600d and DVP-S7700.
  • Page 31 FL201 IC201, IC202 FL202 IC203 +3.3V INTO FL006 CN001/5 FL805 IC806, IC810 FL101 IC104, IC105, IC101 2ND GENERATION - MB-78 BD. -3.3V DISTRIBUTION (DVP-S500D) 11/30/00 7DVD03 1297...
  • Page 32 FL801 IC804 FL802 IC807 FL803 IC811 FL807 IC805, IC803 F005 FL804 IC806 1.6A +5.2V INTO CN601/2 (FL-88 BD.) FL003 CN001/7,8 D 5V S 5V OP AMPS: IC452, IC502,IC507 FL007 FL501 IC506, CN501 (CHECK) FL007 F006 FL502 IC506 1.6A A 5V FL005 FL808 IC806...
  • Page 33 FL251 IC252 IC207 IC201 IC202 CN001 CN002 FL212 FL254 FL201 FL202 FL001 FL005 CN252 FL007 FL003 IC251 IC252 IC203 FL006 IC811 FL008 FL803 F808 IC807 FL802 FL807 FL502 IC363 IC802 IC803 IC805 IC806 IC810 FL805 MB-78 FL801 BOARD IC506 IC209 FL208 FL211 IC804...

  • Page 34: Symptom 3: Plays Cd But Not Dvd Discs

    0.9Vp-p, a DVD may still play in the test mode, producing only a low amplitude eye pattern. No picture The second generation DVD players consist of models DVP-S300, DVP- appears when the servos are individually (manually) turned on for PB S500d, DVP-C600d and DVP-S7700.
  • Page 35 2ND GENERATION - OPTICAL ASSEMBLY SYMPTOM 3 19DVD03 1/3/01...
  • Page 36 1. Insert DVD and monitor the RF test point on the MB board (CN303/ pin 1). If there is a clear eye pattern at start up, the ARP IC806 must The second generation DVD players consist of models DVP-S300, DVP- be OK to support the servo system that produces this eye pattern.
  • Page 37 IC811 DECRYPT PATTERN IC203 RF FROM IC252 IC806 VIDEO OPTICAL VIDEO OUTPUT DECODER ASSEMBLY DECODER SLED FOCUS TRACKING IC502 SPINDLE SERVO LOADING DRIVERS 2ND GENERATION - VIDEO PROCESS SYMPTOM 4/5 20DVD03 1302 1/8/01...
  • Page 38 Second Generation DVD The second generation DVD players consist of models DVP-S300, DVP- S500d, DVP-C600d, and DVP-S7700. Symptom 5: Multiple Symptoms - 1. Color / Picture distortion (after warm up): • only yellow color; • large digital blocks during playback 2.
  • Page 39 NOTES...

  • Page 40: Symptom 1: Green Power Light Does Not Stay On

    one end and bringing it around to unsolder the remaining connec- Third Generation DVD  tions. Chip Quick does this best. Lift the hot filter off with tweezers. Although any IC can short, the more commonly shorted IC is IC701, The third generation DVD players consist of models DVP-S330, DVP- fed by B+ filter FL701.
  • Page 41 AU212 BD. SPINDLE CONTROL IC403 S VIDEO IC304 IC802 IC403 DRAM MECHANISM IC001 SDRAM COMPONENT VIDEO OPTICAL V OUT BUFFERS DEVICE IC401 COMPOSITE DATA Y,P ,P TK-51 BD. V OUT DECODER DIGITAL AUDIO OUT IC303 FOCUS ARP2 COIL IC902 IC501 TRACK 5.1 CH AUDIO...
  • Page 42 4. Sometimes when a chip select signal is missing, the IC it points to is Syscon IC202 will tell IC201 to shut down. In this failure example sled actually not defective. Usually a communications failure between IC202 driver IC802 is defective so the sled cannot move. Since IC701 is the and the remaining ICs on the serial or parallel bus is within the MB-82/ last chip in the chain, all the chip select signals are present.
  • Page 43 Green Power Light Does Not Stay On Check All Did the Blue Support Remaining ICs on MB Voltages Communications Dolby Light Board. Follow Procedure to Locate from Power Failure Come On? Missing chip Select Pulse. Supply Problem is Unplug Power around Short Circuit Supply Output...
  • Page 44 +3.3V +5V +/-12V EVER 5V CN201 AU208/212 AV010 BOARD B301 SRV902 CN001 POWER MB-82/85 CN202 3.3V,+5V,+12V SUPPLY DIG PROC BOARD BOARD FR146/148/150 CONV BD. EVER 5V CN203 -12V, P CONT FL97/99/101 DISPLAY BD. 3RD GENERATION - POWER DISTRIBUTION 3DVD03 1293 11/30/00...
  • Page 45 POWER +12V +3.3V SUPPLY CN202 IC902 FL501 FL503 IC401 IC904 IC502 FL502 (3.3V) (3.3V) FL404 IC403 IC901 CN001 (3.3V) FL014 FL301 IC601 FL002 (3.3V) FL403 IC402 IC303 FL402 (3.3V) (3.3V) FL602 FL401 FL601 FL303 IC602 FL005 IC202 IC304 (3.3V) (3.3V) IC701 (3.3V) FL701...
  • Page 46 +3.3V IC401 FL104 FL404 INTO CN001/6,7 FL104 FL401 IC401/161 FL403 IC403 FL402 IC402 FL701 IC701 FL005 CN003/9 TO TK-54 RF BD. FL202 IC202 FL204 IC204 FL---- FL205 IC205/IC206 FL301 IC303 FL303 IC304 FL601 IC601 FL602 IC602 FL501 IC502 FL503 IC502 FL502 IC501 3RD GENERATION -3.3V DISTRIBUTION (MB-85 BOARD)
  • Page 47 POWER SUPPLY BD. CN201/ CN002 EVER EVER 5V CN001/ 3.3V CN203 FR BD. CN202/ R285 XIFCS CN006 CN202/ CN001 IC201 IC202 IF CON DOLBY SYSCON POWER IC205/6 16 M FLASH MB BD. FL BD. PARALLEL BUS TO MEMORY IM SRAM IC204 3RD GENERATION - INITIAL DATA COMMUNICATIONS SYMPTOM 1 9DVD03 1299 12/28/00...
  • Page 48 CS FROM CS FROM CS FROM CS FROM CS FROM IC601 IC601 IC202 IC202 IC202 IC902 IC906-7 IC201 IC201 IC501 IC905 AUDIO INTERFACE AUDIO 2 CH REAR, CONTROL EEPROM FRONT CENTER SERIAL BUS CS FROM CS FROM CS FROM CS FROM IC202 IC202 IC202...
  • Page 49 Power ON IC check sequence Third Gen IC401 Chip Select Source Destination IC MB board 1. CS 1 - IC202/pin 10 SRAM IC204 / HGA IC601 IC601 2. CE IC202/pin 11 Flash ROM IC205/6 3. CS 3 IC202/pin 8 A/V Decoder IC401 4.

  • Page 50: Chip Select Waveforms

    CS 4 – IC202/pin 7 to HGA IC601 Chip Select Waveforms All these chip select signals appear at power ON. The first five chip se- lect signals also appear as long as the unit is ON. The last two only appear at power ON and during the PB of a disc (or when the disc is paused).
  • Page 51 XFRRST FRRST R212 220 OHMS 0 OHMS IC202 IC201 SYSCON CN006 R257 IF CON R226 3.3V 4 15 43 70 93 10k OPEN CHECK R252 FL202 1k 33 OHMS X3VRST 3.3V # 2 R251 1k 120 OHMS IC207 3.3V POWER ON RESET MB BD.

  • Page 52: Symptom 2: Audio Distortion After Warm Up

    Third Generation DVD The third generation DVD players consist of models DVP-S330, DVP- S530, DVP-S550 and DVP-C650d. Symptom 2: Audio Distortion after warm up Cause: 1. Failure in A/V Decoder IC401; or 2. Failure in Audio DSP IC501 Repair Procedure Often the audio distortion occurs after the unit gets warm, appearing in both front L &...
  • Page 53 VIDEO OUTPUT IC303 IC401 ARP2 A/V DECODER DVP-S330 ONLY IC902 AUDIO OUT SERVO D/A CONV L/R FRONT AUDIO IC501 AUDIO DSP IC903-7 D/A CONV L/R REAR CENTER 3RD GENERATION - AUDIO DISTORTION SYMPTOM 2 10DVD03 1300 12/28/00...
  • Page 54 Third Generation DVD The third generation DVD players consist of models DVP-S330, DVP- S530, DVP-S550 and DVP-C650d. Symptom 3: Multiple Symptoms 1. The spindle motor rotates immediately at power ON instead of 5 seconds later. 2. The tray may not come out (displays “EJECT”). 3.
  • Page 55 TK51 BD. MB BD. +12V IC401 A/V DECODE IC802 SPINDLE DRIVER IC303 ARP2 IC001 RF AMP SLED DRIVER IC701 SERVO LOADING DRIVER IC202 IC601 SYSCON 3RD GENERATION - SERVO SYMPTOM 3 11DVD03 1300 12/28/00...
  • Page 56 Third Generation DVD The third generation DVD players consist of models DVP-S330, DVP- S530, DVP-S550 and DVP-C650d. Symptom 4: Unit goes back to standby mode during playback or after being left ON in the stop mode. Pressing the MB board makes the unit remain on longer.
  • Page 57 IC401 Electrolytic Capacitors around IC401 board 3RD GENERATION - RESOLDER IC401 SYMPTOM 4 1/8/01...
  • Page 58 * Automatic Adjustments Third Generation DVD After replacing the Laser assembly, EEProm IC201 or Flash ROM IC205/ IC206, enter the test mode using the remote control and perform the “Drive The third generation DVD players consist of models DVP-S330, DVP- Auto Adjustment”.
  • Page 59 MR27V1602D-53 210B - 2.3 board IC206 version IC401 Electrolytic Capacitors around IC401 Flash ROM IC206 or IC205 3RD GENERATION - FLASH ROM LOCATION SYMPTOM 5 1/8/01...
  • Page 60 Third Generation DVD This only applies only to multi DVD changer model DVP-C650 – Symptom 6: Unit powers ON but no buttons work. Displays error code E27. Cause: Ripped flex cable, reference # 180. Repair Procedure 1. Replace the flex cable (P/N 1-791-200-11) and secure the new flex cable so the rotating tray table does not shear it.
  • Page 61 Flex Cable DVP-C650...
  • Page 62 Third Generation DVD This only applies only to multi DVD changer model DVP-C650 – Symptom 7: Tray does not rotate. Cause: Tray Driver IC652 defective. Repair Procedure 1. Replace IC652 (P/N = 8-759-522-08).
  • Page 63 Symptom 8: Tray does not Eject. Displays :”LOCKED”. Cause: Nothing wrong with the unit. Tray is locked out in the display unit. Use a SONY DVD remote to lock or unlock the tray. Repair Procedure Lock 1. With the unit OFF (red light), press the following buttons on the re- mote: 1, 4, 1, 1, power.

  • Page 64: Fourth Generation Dvd Players

    Fourth Generation DVD The fourth generation DVD players consist of models DVP-S350, DVP- S560, DVP-S560, DVP-S570, DVP-C660d and DVP-C670d. Symptom 1: No CD or DVD PB. No Disc or C:13:00 customer error code. Cause: Tracking coil fuse F402 open. Repair Procedure 1.
  • Page 65 *R418 150k IC401 1/4 FOCUS/TRACK TILT DRIVER R425 CN201 100k IC404 TRACKING SERVO COIL CXD 9569R R460 F402 100k *R416 150k 1.7V REF IC403/14 CHANGE PER S/B 68 4TH GENERATION - TRACKING DRIVE SYMPTOM 1 14DVD03 1304 1/8/01...
  • Page 66 Fourth Generation DVD Fourth Generation DVD The fourth generation DVD players consist of models DVP-S350, DVP- The fourth generation DVD players consist of models DVP-S350, DVP- S560, DVP-S560, DVP-S570, DVP-C660d and DVP-C670d. S560, DVP-S560, DVP-S570, DVP-C660d and DVP-C670d. Symptom 2: Symptom 3: Pressing the tray open button does not cause the tray to open.
  • Page 67 3.3V AI-17 BD. X401 2MHz IC104 9 24 55 76 X IF BUSY FLASH C SOX IC404 IC102 IF CON. SYSCON PLAY X IFCS PARALLEL P CON. 2.4V p-p 1.6VDC 1.6VDC X101 M001 PARALLEL 12.5MHz TRAY MOTOR POWER IC404 IC402 1/3 SUPPLY SERVO LOADING...
  • Page 68 If these input signals are present at the test points of the extender board Fourth Generation DVD but not at the rear panel jacks, replace buffer IC101 on the bottom of the AI board. The fourth generation DVD players consist of models DVP-S350, DVP- Alternate Test Procedure S560, DVP-S560, DVP-S570, DVP-C660d and DVP-C670d.
  • Page 69 MB BD. AI-17 BD. VIDEO OUTPUT COMPOSITE VIDEO V VIDEO VIDEO Y S VIDEO IC302 IC101 IC101 FROM IC502 VIDEO C VIDEO VIDEO OPTICAL A/V DECODER BUFFER BUFFER ASSEMBLY Y, R-Y, 4TH GENERATION - SYMPTOM 4/5 16DVD03 1303 1/8/01...
  • Page 70 Extender Jig P/N J-6090-100A MECHANISM DECK 4TH GENERATION - SERVICE POSITION SYMPTOM 4 17DVD03 1/8/01...
  • Page 71 NOTES...
  • Page 72 Fourth Generation DVD The fourth generation DVD players consist of models DVP-S350, DVP- S560, DVP-S560, DVP-S570, DVP-C660d and DVP-C670d. Symptom 5: Picture is distorted or there are Digital blocks that appear during the movie. Cause: A/V Decoder IC502 Repair procedure In older DVD players this symptom is characteristic of a weak laser.

  • Page 73: Symptom 6 - Tray Does Not Eject. Displays "Locked

    Power. Cause: Nothing wrong with the unit. Tray is locked out in the display unit. Use a SONY DVD remote to lock or unlock the tray. 2. The locked display will no longer appear and the tray open button will Repair Procedure work normally.

  • Page 74: Test Mode - Third Generation

    In checking the A/V Decoder (CDX1930 IC401), the OSD words Test Mode - Third Generation “CHG_COLCON” mean this part of the IC is OK. 1. Drive Auto Adjustment The test mode allows you to diagnosis problems and make adjustments Automatically plays the disc and reloads new data into EEProm IC201. using the remote commander and TV monitor.
  • Page 75 ### Syscon Diagnosis ### ### Mecha Aging ### TEST MODE (3RD GEN) Check Menu 0. Quit Press OPEN key TEST MODE ACCESS 1. All With the unit in standby, press 2. Version these 3 buttons on the remote at 3. Peripheral the same time: 4.

  • Page 76: Appendix

    APPENDIX...
  • Page 77 Sony DVD Service Bulletin List - page 1/2 Applicable Models DVP - Number Title S300 S330 S350/S360 S500d S530d S550d S560d S570d 43R2 No PB or PB stops 44 Intermittant sound 45 Intermittant color lock 46 Intermittant DVD PB 47 No Dual layer disc PB...
  • Page 78 Sony DVD Service Bulletin List - page 2/2 Applicable Models DVP - Number Title C600d C650d C660 C670d S3000 S7000 S7700 43R2 No PB or PB stops 44 Intermittant sound 45 Intermittant color lock 46 Intermittant DVD PB 47 No Dual layer disc PB...

  • Page 79: Service Bulletins

    CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S3000, DVP-S7000 43R2 Date: October 26, 1999 Subject: NO PLAY OR PICTURE MAY STOP DURING PLAYBACK OF CERTAIN DVD TITLES.
  • Page 80 CONFIDENTIAL  Sony Service Company Service Bulletin National Technical Services csv-5 A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S7000 Date: January 5, 1998 Subject: INTERMITTENT SOUND Symptom: (257) CASE 1: When DVD or Video CD playback is selected, line audio output and digital audio output may have intermittent sound.
  • Page 81 CONFIDENTIAL  Sony Service Company Service Bulletin National Technical Services csv-5 A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S7000 Date: January 5, 1998 Subject: COLOR NOT LOCKING Symptom: (247) The color lock may become intermittent. After a few minutes of DVD play, the colors may start to change.
  • Page 82 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S3000 Date: February 5, 1998 Subject: IC SOLDER CONNECTIONS Symptom: (**) The MB-80 board may be using the new soldering technique as illustrated in the picture below.
  • Page 83 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S7000 Date: February 5, 1998 Subject: DVD DISC WILL NOT PLAY Symptom: (112) When the DVD dual layer disc does not want to play.
  • Page 84 CONFIDENTIAL  Sony Service Company Service Bulletin National Technical Services csv-5 A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S3000, DVP-S7000 Date: March 4, 1998 Subject: BOARD CHANGE (TT-40) Symptom: (xxxx) The DVP-S7000 TT-701 board is being changed to a TT-40 board. The TT-40 board is already used in the DVP-S3000.
  • Page 85 CONFIDENTIAL  Sony Service Company Service Bulletin National Technical Services csv-5 A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S3000, DVP-S7000 Date: March 31, 1998 Subject: DRIVE AUTO ADJUSTMENT MAY SHOW ERRORS Symptom: (7771) When in service test mode, the drive auto adjustment may report errors.
  • Page 86 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S300, DVP-S500D Date: August 24, 1998 Subject: SYSCON VERSION UPGRADE Symptom: (2340) Occasionally distorted noise may be present at the start and throughout DVD playback.
  • Page 87 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S300, DVP-S500D, DVP-C600D Date: November 2, 1998 Subject: NO POWER ON, NO OPERATION Symptom: (2110) Operating the DVD player and Power on may work intermittently.
  • Page 88 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S3000, DVP-S7000 Date: November 25, 1998 Subject: UNIT MAY NOT PLAY DUAL LAYER DVD. Symptom: (1312) The unit may not be able to play some dual layer DVD’s.
  • Page 89 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S300, DVP-S500D Date: January 11, 1999 Subject: CLICK NOISE MAY PRESENT WITH AUDIO- DIGITAL CONNECTION.
  • Page 90 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S300, DVP-S500D 54R1 Date: February 8, 1999 Subject: SYSCON ROM VERSION (2.3) AVAILABLE FOR LISTED SYMPTOMS.
  • Page 91 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S300, DVP-S500D, DVP-S7700, DVP-C600D Date: April 26, 1999 Subject: WHEN PLAYING DUAL LAYER DVD, UNIT MAY...
  • Page 92 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S330 58R1 Date: July 2, 1999 Subject: UNIT MAY POWER OFF OR FREEZE, WHEN LANGUAGE (OSD) IS CHANGED...
  • Page 93 Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model:DVP-S300, DVP-S500D, DVP-C600D, DVP-S330, DVP-S530D, DVP- S550D, DVP-S3000, DVP-S7000, DVP-S7700 Date: June 18, 1999 Subject: INTRODUCTION OF NEW SERVO ADJUSTMENT TEST DISC...
  • Page 94 Do the following procedure if symptom occurs. Solution: Connect pin95 of IC252 to GND with wire on the MB-Board. After soldering both sides of the wire, attach SONY BOND (SC608LV) part# 7-432-912-52 .
  • Page 95 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S330, DVP-S530D, DVP-S550D, DVPC-650D Date: September 20, 1999 Subject: A/V LIP SYNCHRONIZATION / NO SUBTITLE...
  • Page 96 Note: Check these Serial Numbers also. If your serial number falls within the following range, You must change the following resistors on the main board, as well as the SYSCOM ROM. After resistors are changed, perform the Drive Auto Adjustment. If unit is not in range,confirm version of SYSCON, replace if necessary, and do the Drive Adjustment.
  • Page 97 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-C650D, DVP-CX850D, DVP-S330, DVP-S530D, DVP-S5 62R1 Symptom: Unit intermittently powers off two seconds after powering ON.
  • Page 98 Step 2 Changes must be made to both the MB and FL boards: MB Board On the back of the MB board replace the following resistors: • R212 from 220 ohms to 0 ohms (1-216-864-11) • R226 remove 10k ohms resistor (open circuit) •...
  • Page 99 For models DVP-C650d and DVP-CX850d: Step 3 On the MB board make the following changes: • Remove R412 (open circuit) • If the last two digits on the board are –11 to – 13 or –21 to –23, add a wire between one side of R412 and CN006/pin 1 (if the board ends with –14 or –24 do not add the wire).
  • Page 100 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-C650D, DVP-CX850D, DVP-S330, DVP-S530D, DVP-S5 63R1 Date: February 11, 2000 Subject: NO EJECTING OR LOADING, UNIT MAY...
  • Page 101 MB board. B. LOADING MOTOR: It has to be 7-12 ohm at CN011 between Pin 1 & Pin 2 on MB board. (Refer to the figure below) If motor is below 7 ohm, then, the motor may become defective. If this is the case, replace OPTICAL PICKUP.
  • Page 102 Please confirm whether your unit applies to any item below: 1 - 2 when, replacing IC802. Then, if it’s so, solder CAPACITOR , 0.1 uF on Motor- if necessary secure with some double sided tape. PART NUMBER PART NAME 1-164-159-51 CERAMIC CAPACITOR 0.1UF 1.
  • Page 103 2. Please confirm the name and part number of MS board, which is installed in each model. (Except DVP-C650D/CX850D. These models do not have MS board inside.) If it has the target digit (last 2 digits) of part number: “-11”, connect the capacitor between CN001 Pin 1 and Pin 2 on MS board. LAST 2 DIGITS OF PART # MODEL NAME MS-29 BOARD...
  • Page 104 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-C650D Date: March 21, 2000 Subject: DISPLAY READS E:27, TRAY WILL NOT OPEN. Symptom: (1610) The Ribbon Cable Flex Ref#180 may get pulled out of CN009.
  • Page 105 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVPS-360, DVPS-560D Date: June 15, 2000 Subject: REPLACING THE OPTICAL PICKUP Symptom: (****) Some of the Optical Pickup replacement KHM-220AAA/J1RP may need reinforcement boards to be cut smaller.
  • Page 106 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-C600D, DVP-C650D Date: July 7, 2000 Subject: NEW TABLE LOADING PART MAY REQUIRE CUTTING OF BOSS, WHEN USED WITH FORMER LOADING TABLE ASSY.
  • Page 107 CONFIDENTIAL csv-5  Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Multi-Disc Players Park Ridge, New Jersey 07656 Model: DVP-S360, DVP-S560D, DVP-S570D, DVP-C660, DVP-C67 Date: September 8, 2000 Subject: PLAYER MAY NOT PLAY CD/DVD OR VCD...
  • Page 108 Sony Service Company A Division of Sony Electronics Inc ©2000 All Rights Reserved Printed in U.S.A. S is a trademark of Sony Electronics SEL Service Company A Division of Sony Electronics Inc. 1 Sony Drive Park Ridge, New Jersey 07656...

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