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Troubleshooting
Problem
Freezer control and lights are on, but
compressor is not operating
Crisper drawer temperature is too warm Refrigerator control settings are too
Refrigerator does not operate
Refrigerator still will not operate
Food temperature is too cold
Food temperature is too warm
Refrigerator has an odor
Possible Causes
Refrigeration is in defrost mode
low.
Refrigerator is not plugged in.
Fuse is blown, or circuit breaker needs
to be reset.
Power outage has occurred.
Refrigerator is malfunctioning.
Condenser coils are dirty.
Refrigerator or freezer controls are set
too high.
Door is not closing properly
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grill is blocked.
Door has been opened frequently, or
has been open for long periods of time.
Food has recently been added.
Compartment is dirty or has odor-caus-
ing food.
34
Use & Care Guide
What To Do
Normal operation. Wait 40 minutes to
see if refrigerator restarts.
See page 14 to adjust controls.
Plug in refrigerator.
Replace any blown fuses. Check circuit
breaker and reset, if necessary.
Call local power company listing to
report outage.
Unplug refrigerator and transfer food to
another refrigerator. If another refrig-
erator is not available, place dry ice in
freezer section to preserve food. War-
ranty does not cover food loss.
Contact service for assistance. 877-
652-5775 ext. 2362
Clean according to the instructions on
page 26.
See page 14 to adjust your controls.
Refrigerator is not level. See page 7 for
details on how to level your refrigera-
tor.
Check gaskets for proper seal. Clean, if
necessary, according to the instructions
on page 26
Check for internal obstructions that are
keeping door from closing properly
(i.e. improperly closed drawers, ice
buckets, oversized or improperly stored
containers, etc.)
See page 14 to adjust your controls.
Clean according to instructions on page
26.
Check the positioning of food items
in refrigerator to make sure grill is
not blocked. Rear air grills are located
under crisper drawers.
Reduce time door is open. Organize
food items effi ciently to assure door is
open for as short a time as possible.
Allow time for recently added food to
reach refrigerator or freezer tempera-
ture.
Clean according to the instructions on
page 26.
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