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User's Guide


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Summary of Contents for Epson PS-500

  • Page 1 PS-500 User’s Guide...
  • Page 2: Introduction

    • Epson America, Inc cannot accept any responsibility of mishandling due to errors in the documentation. • Epson America, Inc cannot accept any responsibility for malfunctions that occur due to ignoring the content of the documentation, the device being handled inappropriately, repairs, or modifications performed by a third party.
  • Page 3 Log onto the PULSENSE View web application. Note: To charge the PS-500, a USB port is required. You can use the USB port on a PC or the optional AC adapter. Use only the specified AC adapter (SFAC04). Introduction • 3...
  • Page 4: Table Of Contents

    Icons ........................13 Getting Started ......................14 To record your data ................... 14 How to cancel the battery protection mode ............14 Wearing the PS-500 ..................16 Initial Configuration ..................... 17 Smart device user ..................... 17 PC User......................19 How to use Display Screen In Heart Rate Measurement Mode ..........
  • Page 5 Wake-up Alarm ......................37 Fitting adjustment ....................... 38 Maintenance Looking after your device ................... 41 About the wristband ..................41 Replacing the Battery ....................41 Updating the Firmware ....................41 Appendix Product Specification ....................43 Device Specifications ..................43 Cradle Specification ..................43 Options specifications ..................
  • Page 6: Using This Device Safely

    Using this device safely Make sure you read the documentation (Quick Start guide and User’sGuide) first before using this product safely. The product may malfunction or an accident may occur if it is handled incorrectly. - Keep the documentation handy to help you resolve any problems. - When taking this product out of the country of purchase, check the laws and regulations in the destination country before you travel.
  • Page 7: Notes On Using The Product And Components

    Do not leave this product within reach of young children. Caution To avoid the possibility of skin irritation or discomfort from wearing the PS-500, you must keep the skin under the band clean and dry at all times. Do not allow water, sweat, dead skin, or dirt to build up under the band.
  • Page 8: Notes On Using The Cradle

    Note: Please note that even if not in use, the PS-500 should be charged at least once within a 6 month period. Failing to do so might affect the performance of the rechargeable battery.
  • Page 9 Using this device safely • 9...
  • Page 10: Set Up And Basic Operation

    Set up and basic operation Follow these instructions to use your device: “Things You Can Do with the Product” on page 11 box” on page 11 “What’s in the “Operating buttons and functions” on page 12 “Getting Started” on page 14 “Initial Configuration”...
  • Page 11: Measuring Items

    What’s in the box PS-500 Cradle Quick Start Guide Options You can purchase the following optional accessories. AC Adapter (SFAC04) Set up and basic operation • 11...
  • Page 12: Operating Buttons And Functions

    LEDs Blue & Orange The LEDs on the PS-500 light up or flash to indicate the current heart rate zone. If you set your target in PULSENSE View, you can check your progress when the zone is displayed on the screen.
  • Page 13: Icons

    Icons Battery icon Battery icon Remaining time 20to 36 hours 12to 20 hours 3to 12 hours 0 to 3 hours ! Important Remaining time may vary depending on usage. Bluetooth® icon ® This product communicates with your smart device via Bluetooth Smart technology.
  • Page 14: Getting Started

    Attach the PS-500 to the cradle. 1 Hold the top and bottom of the cradle to open it as shown below. 2 Make sure that the terminal on the PS-500 is facing up, and then attach the cradle. Set up and basic operation • 14...
  • Page 15 - Charging takes approximately 2.5 to 3.5 hours to complete; however, the duration may vary. ! Important - Please note that even if not in use, the PS-500 should be charged at least once within a 6 month period. Set up and basic operation • 15...
  • Page 16: Wearing The Ps-500

    Failing to do so might affect the performance of the rechargeable battery. - The battery is not replaceable. Wearing the PS-500 When wearing the product, make sure it does not touch the ulna bone on your wrist. Note: The Pulsense band needs to be worn snugly around the wrist to collect more accurate heart rate data.
  • Page 17: Initial Configuration

    Initial configuration Smart device user Search your smart device's app store for Epson PULSENSE View (free), and then install it. ® Check that "Internet communication" and "Bluetooth " are enabled in your smart device. Check the operating instructions for your smart device for the configuration method.
  • Page 18 Set up your PULSENSE View account by following the on-screen instructions. Once you have created your account and completed your profile, follow the on-screen instructions to pair your PS-500 with your smart device. You see “Complete” on your PS-500 when pairing is successful. Set up and basic operation • 18...
  • Page 19: Pc User

    PC User Download “PS Uploader” from epson.com/support/ps500 (U.S.) or epson.ca/support/ps500 (Canada). Run the installation from the downloaded file. After installing, “PS Uploader” will open automatically. You can see “PS Uploader” icon in the system tray. “PS Uploader” icon Insert the cradle's USB cable into the USB port of your PC.
  • Page 20: How To Use

    This product measures heart rate and activity 24 hours a day, tracking your steps, distance, calories, sleep quality, and heart rate across five zones helping you to make better lifestyle choices. “Heart rate measurement” on page 21 “Menu Navigation” on page 29 setting” on page 35 “Language Using your PS-500 • 20...
  • Page 21: Heart Rate Measurement

    Heart rate detection starts and a progress bar is displayed. - If the PS-500 cannot detect the heart rate within one minute, the device will vibrate and an error message will be displayed. If the device does not detect your heart rate within three minutes, the product will vibrate longer and an error message will be displayed.
  • Page 22 If the heart rate can’t be detected The following vibration (if enabled) and messages are shown when your heart rate can’t be detected. Message Description Solution The device is not being worn Wear the product snugly around correctly. your wrist. Tighten the wrist band if your pulse is not measured correctly.
  • Page 23 90 -100% Maximum Note: - Your initial heart rate zones are calculated by your profile data. - When wearing the PS-500 overnight, the heart rate zones will be adjusted according to your resting heart rate. LED settings % of max.
  • Page 24 How your heart rate measurement is being used The PS-500 continuously monitors your heart rate and uses this recording, in addition to your body movement, to calculate the individual activities in PULSENSE View. We therefore recommend having the heart rate detection enabled all the time, not only during exercise.
  • Page 25 If the [A] button was pressed accidentally, it will return to the time screen after 10 seconds. You can also hold the [B] button to return to the previous screen. Automatic. If you remove the PS-500 and no movement is detected, the device will automatically enter sleep mode. • 25...
  • Page 26: Display Screen In Heart Rate Measurement Mode

    Display screen in the heart rate measurement mode While in heart rate measurement mode, you can check your real-time heart rate data and statistics on the screen. Press the [B] button to scroll through the screens. Time in fat burning zone. Privacy screen (Displays time and Calories burned.
  • Page 27: Display Screen (Without Measuring Heart Rate)

    Display screen (without measuring heart rate) When heart rate measurement is disabled, you can check the following measurements on the screens below. Press the [B] button to change the display. Calories burned Time and date Steps Distance calculated by steps •...
  • Page 28: Backlight

    Backlight Tap the screen of the PS-500 once to turn the backlight on. • 28...
  • Page 29: Menu Navigation

    Menu navigation Tap the screen of the PS-500 twice to enter the menu. Navigating the menus Once you are in the menu, press the [B] button to navigate between the sub-menus. Press the [A] button to enter a sub-menu. If you want to return to the time screen, hold the [B] button.
  • Page 30 ® Zone Menu Systems Menu Bluetooth Menu Back to “Zone Menu” page on 31 page on 32 page on 34 Vibrate page on 34 Version Power OFF Back to “LED” page on 35 page on 34 • 30...
  • Page 31: Check Your Heart Rate Range In The Fat Burning Zone

    Checking your heart rate range in the fat burning zone You can check which heart rate range you have to be in to enter the fat burning zone in the Zone menu. Press the [A] button once in the [Zone] screen. Go back to the previous screen.
  • Page 32: Bluetooth Settings

    Make sure that the product is within three feet (one meter) from the smart device. Your smart device needs to be connected to the Internet to complete pairing. Un-pairing You can remove pairing information from the PS-500 and your smart device by following these steps: Delete pairing information from PS-500 ®...
  • Page 33 5. Remove any other product from the area that could interfere with the Bluetooth communication. If pairing is lost or the PS-500 has been paired with another smart device, check the following: 1. The PS-500 may already be un-paired. ®...
  • Page 34: Led Settings

    Power Off Turn off PS-500. Back to the previous screen. (Hold down [B] ) To turn the PS-500 on again. ・ Press the [A] or [B] button. ・ Attach the product to the charging cradle. Note: Even if not in use, the product should be charged at least once every 6 months . Failing to do so might affect the performance of the rechargeable battery.
  • Page 35: Firmware

    Firmware Language setting The following languages are supported: Japanese, English, French, German, and Traditional Chinese. Go to “Settings” > “Regional Settings” in PULSENSE View to select your language. Press the [A] or [B] button to select the settings for your device. •...
  • Page 36: Other Functions

    Other functions “Notification Settings” on page 37 “Wake-up Alarm” on page 37 “ Fitting adjustment” on page 38 Other functions • 36...
  • Page 37: Notification Settings

    Notification settings The PS-500 can alert you of e-mails, calls, or schedule notifications received on your smart device. The notification settings must be set in PULSENSE View. See Help section in the PULSENSE View app for details. Note: ® The PS-500 must be connected via Bluetooth to your smart device.
  • Page 38: Fitting Adjustment

    Fitting adjustment The PS-500 has a tool to correctly adjust the strap for optimal heart rate reading. Make sure heart rate sensing is turned off. Wear the product loose, remember the wrist band hole number, then hold the [B] button for about five seconds.
  • Page 39 Once the first bar is recorded and “Next” is displayed, tighten the wrist band by one setting and repeat steps 2 and 3. Next Once the measurements are complete, adjust the wrist band to the highest setting for best results. Other functions •...
  • Page 40: Maintenance

    Maintenance “Looking after your device”on page 41 “Replacing the Battery” on page 41 “Updating the Firmware” on page 41 Maintenance • 40...
  • Page 41: Looking After Your Device

    Looking after your device Clean the PS-500 regularly. Wipe your product with a damp cloth, remove the moisture with a towel, then let it air dry. Important: Avoid water, sweat or dirt build up between your skin and the product as it could lead to skin irritations.
  • Page 42: Appendix

    Appendix “Product Specification” on page 43 Appendix • 42...
  • Page 43: Product Specification

    Smart & USB Operating Temperature 23°F~104°F/-5℃~+40℃ Storage Temperature -4°F~140°F/-20℃~+60℃ Cradle specification Contents Specification Operating Temperature 23°F~95°F/-5℃~35℃ Function Recharge, update PS-500 data through PC. AC adapter Contents Specifications Model SFAC04 Input AC 100-240V 50/60Hz Output DC 5V / 1.0A Appendix • 43...
  • Page 44: Troubleshooting

    Troubleshooting This section explains how to solve problems that occur during use. “Caution” on page 45 “Problem Solving” on page 46 “Resetting the System” on page 47 “Contacting us” on page Error! Bookmark not defined. Troubleshooting • 44...
  • Page 45: Caution

    Caution - To avoid the possibility of skin irritation or discomfort from wearing the PS-500, you must keep the skin under the band clean and dry at all times. Do not allow water, sweat, dead skin, or dirt to build up under the band. It is important to keep the band clean and dry at all times by wiping the band with a damp cloth, removing the moisture with a towel, and letting it air dry.
  • Page 46: Problem Solving

    Solution Nothing is on the display. Before charging the PS-500, it is in battery protection mode. Connect the product to the cradle and connect the cradle to a USB port or AC adapter to charge the product and wake your product from battery protection mode.
  • Page 47: System Reset

    System reset If device operations become unstable, perform a system reset by connecting the product to the cradle. Charging resets the system, and returns the product to normal operation. If this suggestion does not solve your problem, check “Problem Solving” on page 46. Troubleshooting •...
  • Page 48 Internet support Visit epson.com/support/ps500 (U.S.) or epson.ca/support/ps500 (Canada) for solutions to common problems. You can get tips, usage information, and FAQs, download utilities, view the User’s Guide, or e-mail Epson. Telephone support services Call (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
  • Page 49 CPD-42362 SEC PN: 412830900 Troubleshooting • 49...

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