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PS-500 Series
User's Manual


Table of Contents

Summary of Contents for Epson PS-500 Series

  • Page 1 PS-500 Series User’s Manual...
  • Page 2: Introduction

    Indicate related pages. Click the link in blue text to display the related page. Trademarks EPSON and EXCEED YOUR VISION are registered trademarks of the Seiko Epson Corporation. Microsoft and Windows are registered trademarks of the Microsoft Corporation in the United States of America and other countries.
  • Page 3: System Requirement

    ® PS-500 has Bluetooth Smart to transfer data to PULSENSE View. Uploaded data can be seen via PULSENSE View for Web (URL: go-wellness.epson.com). To upload your data from PS-500 Use the PULSENSE View for iOS, Android on your smart device.
  • Page 4: Table Of Contents

    Contents Introduction Description in the User’s Manual .................. 2 Trademarks........................2 Caution: ........................2 System Requirement ....................3 Contents Using this Device Safely Symbols in this Manual ....................6 Notes on Using the Product and Components ............. 7 Notes on using the cradle ..................... 8 Regulatory and Safety Notices ..................
  • Page 5 Wake-up Alarm ......................40 Fitting adjustment ....................... 41 Maintenance Looking after your device ................... 44 About the wristband ..................44 Replacing the Battery ....................45 Updating the Firmware ....................46 Appendix Product Specification ....................48 Device Specifications ..................48 Cradle Specification ..................48 Options specifications ..................
  • Page 6: Using This Device Safely

    Using this Device Safely Make sure you read the manuals (Quick Start Guide and User’s manual) first to use this product safely. The product may malfunction, or an accident may occur if it is handled incorrectly. - Keep the manuals handy to help you resolve any problems. - When taking this product out of the country of purchase, check the laws and regulations in the destination country before you travel.
  • Page 7: Notes On Using The Product And Components

    Notes on Using the Product and Components Warning Exercise according to your physical capabilities. Stop exercising and consult your doctor if you feel unwell during exercise. This product is a highly accurate sensor and able to measure your pulse rate; However, this is not a medical device.
  • Page 8: Notes On Using The Cradle

    Data communication between the smartphone and product is made by Bluetooth Low Energy which operates in the 2.4GHz band. Hereby, SEIKO EPSON, declares that this PS-500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 9 Warning In areas in which usage is restricted, such as on airplanes and in hospitals, follow the rules and regulations provided(such as in-flight announcements) Do not use the device if you have a surgically implanted medical device such as cardiac pacemaker.
  • Page 10: Set Up And Basic Operation

    Set up and Basic Operation You need to make the following preparations before use. “Things You Can Do with the Product” on page 11 box” on page 12 “What’s in the “Operating buttons and functions” on page 13 “Getting Started” on page 15 “Initial Configuration”...
  • Page 11: Things You Can Do With The Product

    Things You Can Do With The Product Measuring items Items Contents Heart rate The PS-500 reads and records your heart rate from the changes in light reflected through the blood vessels in your wrist. Calories PULSENSE calculates the actual burned calories based upon the body motion and the heart rate information, which is related very closely to the calories burned, enabling more detailed calorie calculation.
  • Page 12: What's In The Box

    What’s in the box Contact your reseller if there are any missing or damaged components. PS-500 Cradle Quick Start Guide Information sheet Options You can purchase the following optional extras. Contact your local reseller for more information. AC Adapter AC Adapter (SFAC02 for Europe excluding UK and (SFAC03 for UK and Ireland.)...
  • Page 13: Operating Buttons And Functions

    Operating buttons and functions Battery icon, Bluetooth icon, Vibration icon Contact Point A Button B Button LEDs [A] Button Start / Stop heart rate measurement. [B] Button Check recorded data. Hold down [B] to return to the previous screen. Contact Point Check that the contact points on the device are pointing up and match the contact marks on the cradle.
  • Page 14: Icons

    Icons Battery Icon Battery Icon Remaining Time 36 to 20hours 20 to 12hours 12 to 3hours 3 to 0hours ! Important Remaining time may vary depending on usage. Bluetooth® Icon ® This product communicates with the smart device via Bluetooth Smart technology.
  • Page 15: Getting Started

    Getting Started To record your data ! Important To record your data it is necessary to register your device with the PULSENSE View PC or smart device application. How to cancel the battery protection mode ! Important - You need to charge the product when using it for the first time. - The product automatically turns on when being charged.
  • Page 16 Charging the product. 2-1 Using a PC Insert the cradle's into the USB port of your PC. Please note that if you are connecting the cradle via a USB hub it may not charge. In this case please connect directly to the USB port of the PC. Note: Some PC USB ports may not support the charging function.
  • Page 17: Wearing The Ps-500

    Wearing the PS-500 When wearing the product, make sure it does not touch the bone on your wrist. Wear the product closely around your wrist. Tighten the wrist band if your pulse is not measured correctly while exercising. Note: Do not wear the product too tight. If you feel any discomfort, loosen the wristband. During sleep your wrist may swell, loosen the band by one setting if it becomes tight.
  • Page 18: Initial Configuration

    You need to perform initial configuration before using PS-500 for the first time. Create a PULSENSE View account and connect the device. Smart device user Search your smart device's app store for the dedicated application Epson PULSENSE View (free), and then install it. ®...
  • Page 19 You need to set up a PULSENSE View account and follow the on-screen instructions. Once you have created your account and completed your profile, follow the on-screen instructions to pair your PS-500 with your smart device. You can see “Complete” on your PS-500 when pairing was successful. Set up and Basic Operation ...
  • Page 20: Pc User

    PC User Download “PS Uploader” from below address. www.epson.eu/pulsense Execute the downloaded file and run the installation. After installing, “PS Uploader” will open automatically. You can see “PS Uploader” icon in the taskbar. “PS Uploader” icon Insert the cradle's USB cable into the USB port of your PC.
  • Page 21: How To Use

    How to use This product measures heart rate and activity 24 hours a day, tracking your steps, distance, calories, sleep quality and heart rate across five zones helping you to make better lifestyle choices. “Heart rate measurement” on page 22 “Menu Navigation”...
  • Page 22 Heart rate measurement Operation buttons Attach the product to your wrist and press the [A] Button Heart rate detection will start and a progress bar will be displayed. - If the PS-500 cannot detect the heart rate within one minute the device will vibrate and an error message will be displayed.
  • Page 23 If the heart rate can’t be detected The following vibration (if enabled) and display is shown when heart rate can’t be detected. PS-500’s Screen State Support It is likely that the device is not Wear the product closely around fitted correctly onto your wrist. your wrist.
  • Page 24 Heart rate zones You can check your heart rate zone using the product LEDs. Settings can be made via PULSENSE View to determine when the LEDs will illuminate. See below table for the available settings. LED settings % of max. heart rate FLASH ■□□□□...
  • Page 25 Note: Your initial heart rate zones are calculated by your profile data. When using the PS-500 overnight the heart rate zones will be adjusted according to your basal heart rate (minimum heart rate). You can check your real time heart rate (updated every four seconds) in the PULSENSE View app. Swipe the tab located in the middle at the top of the screen to the bottom in order to display the real- time meter.
  • Page 26 How to stop and resume heart rate measurement Manual Operation. To stop measuring your heart rate, press the [A] button. 2 Confirm to stop heart rate measurement by pressing the [A] Button. Note: If the [A] Button was pressed accidentally it will return back to the time screen after 10 seconds. You can also hold the [B] Button to return to the previous screen.
  • Page 27: Display Screen In Heart Rate Measurement Mode

    Display Screen In Heart Rate Measurement Mode While in the heart rate measurement mode, you can check your real-time heart rate data and statistics on the screens below. Press the [B] Button to change the display. How long in fat burning zone. Privacy screen (Displays time and Calories burned.
  • Page 28: Display Screen (Without Measuring Heart Rate)

    Display Screen (Without measuring heart rate) When heart rate measurement is disabled, you can check your statistics on the screens below. Press the [B] Button to change the display. Calories burned Time and date Steps Distance calculated by steps How to use  28...
  • Page 29: Back Light

    Back light Tap the screen of the PS-500 once to turn the backlight on. How to use  29...
  • Page 30: Menu Navigation

    Menu Navigation Tap the screen of the PS-500 twice to enter the menu. Navigate in the menu Once in the menu, press the [B] Button to navigate between the sub-menus. Press the [A] Button to enter a sub- menu. If you want to return to the time screen hold [B] button. How to use ...
  • Page 31 ® Zone Menu Systems Menu Bluetooth Menu Back to “Zone Menu” page on 32 page on 33 page on 35 Vibrate page on 36 Version Power OFF Back to “LED” page on 37 page on 36 How to use  31...
  • Page 32: Check Your Heart Rate Range In The Fat Burning Zone

    Check your heart rate range in the fat burning zone You can check in which heart rate range you have to be to enter the fat burning zone in the [Zone] menu. Press the [A] Button once in the [Zone] screen. Go back to the previous screen.
  • Page 33: Bluetooth Settings

    Bluetooth ® settings Pairing ® Enter the Bluetooth menu to pair with a smart device or PULSENSE View. Note: Make sure that the product is within one meter from the smart device. Your smart device will need to be connected to the Internet to complete pairing. Un-pair By this operation, pairing information will be deleted from the PS-500.
  • Page 34 Attach the PS-500 to the cradle to cancel the battery protection mode. ® Enable Bluetooth communication on your smart device. To check smart device compatibility follow this link www.epson.eu/pulsense Ensure your smart device is connected to the Internet. ® Remove any other PULSENSE product that could interfere with the Bluetooth communication.
  • Page 35: Led Settings

    LED Settings Press the [B] Button and select from [TAP]、 [FLASH]、[ON]、[OFF] and press the[A] Button. “Heart rate About the LED pattern, see zones” page on24 How to use  35...
  • Page 36: Vibration Settings

    Vibration settings Press the [B] Button to select [ON] or [OFF], press [A] to set. Power Off Turn off PS-500. Back to the previous screen. (Hold down [B] ) To turn the PS-500 on again. ・ Press [A] or [B] ・...
  • Page 37: Firmware

    Firmware Language setting The following languages are supported: Japanese, English, French, German, and Traditional Chinese. Go to 'Regional Settings' in PULSENSE View to select your language. Press the [A] or [B] Button to write the settings to your device. How to use  37...
  • Page 38: Other Functions

    Other Functions “Notification Settings” on page 39 “Wake-up Alarm” on page 40 “ Fitting adjustment” on page 41 Other Functions  38...
  • Page 39: Notification Settings

    Notification Settings The PS-500 can alert you of E-Mails, calls or schedule notifications received on your smart device. The notification settings must be set in PULSENSE View. See Help section in the PULSENSE View for details. Note: ® The PS-500 must be connected via Bluetooth to your smart device.
  • Page 40: Wake-Up Alarm

    Wake-up Alarm You can set a sleep-phase alarm to wake you at a light sleep phase, making it easier to wake up. You need to set the alarm time and a window time during which PULSENSE can wake you up. For example if you set 7am as your alarm time and 30 minutes as your window, PULSENSE will vibrate to wake you in a light sleep phase between 6:30 and 7:00.
  • Page 41: Fitting Adjustment

    Fitting adjustment The PS-500 has a tool to correctly adjust the strap for optimal heart rate reading. Wear the product loose, hold the [B] Button and remember the wrist band hole number. Position your wrist, so that the black ball is in the centre of the target. Heart rate measurement start automatically and the screen below is shown.
  • Page 42 Once the first bar is finished and 'Next' is displayed, tighten the wrist bar by one setting and repeat step 2 and 3. Next Once the test is complete, reposition the wrist band to the highest setting for best results. Other Functions ...
  • Page 43: Maintenance

    Maintenance “Looking after your device”on page 44 “Replacing the Battery” on page 45 “Updating the Firmware” on page 46 Maintenance  43...
  • Page 44: Looking After Your Device

    Looking after your device Clean the PS-500 regularly. Wipe the product with a slightly moist soft cloth and then dry, or use a soft brush. Important: - Avoid water, sweat or dirt build up between your skin and the product as it could lead to skin irritations. About the wristband The wristband is made of silicon which could lose its elasticity and colour over time.
  • Page 45: Replacing The Battery

    Replacing the Battery You cannot replace the built-in rechargeable battery . Maintenance  45...
  • Page 46: Updating The Firmware

    When updating the firmware, the history may be deleted and settings may be initialised. For more details on updating by smart device, see the following website. www.epson.eu/pulsense Before updating the firmware, we recommend uploading your measurement data to PULSENSE View via the app or PS Uploader.
  • Page 47: Appendix

    Appendix “Product Specification” on page 48 Appendix  47...
  • Page 48: Product Specification

    Product Specification Device Specifications Contents Specification Model PS-500 45mm x 35mm x 14mm(Excluding sensor unit) Size (LxWxH) 1.77in x 1.38in x 0.55in(Excluding sensor unit) Weight Approx. 44g Wrist Size 140-190mm (5.51in-7.48in) Battery Rechargeable Lithium Ion 75mAh Battery Life (Heart rate ON) Approx.
  • Page 49: Troubleshooting

    Troubleshooting This section explains how to solve problems that occur during use. “Caution” on page 50 “Problem Solving” on page 51 “Resetting the System” on page 52 “Contacting us” on page 53 Troubleshooting  49...
  • Page 50: Caution

    Caution - Clean the PS-500 regularly. Wipe the product with a slightly moist soft cloth and then dry, or use a soft brush. - Do not use the cradle or AC adapter if they are in any way damaged, faulty or contaminated by foreign material such as dust, water or dirt.
  • Page 51: Problem Solving

    Problem Solving Check each item. Problem Solution Nothing on the display. After buying the product, the PS-500 is in battery protection mode. Set product to the cradle and connect to a USB port to charge the device and terminate the battery protection mode.
  • Page 52: System Reset

    System Reset If device operations become unstable, perform a system reset by connecting the product to the cradle. Charging resets the system, and returns the product to normal operation. “Problem If this suggestion does not solve your problem, check Solving” on page 51. Troubleshooting ...
  • Page 53: Contacting Us

    Contacting us Go to www.epson.eu/pulsense for service contact details. EPSON EUROPE B.V. Address: Atlas Arena, Azië building, Hoogoorddreef 5, 1101 BA Amsterdam Zuidoost, The Netherlands Troubleshooting  53...
  • Page 54 412830801 Troubleshooting  54...

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