Fingerprint Authentication Problems; Other Problems - IBM ThinkPad X41 Tablet Series Service And Troubleshooting Manual

Solving computer problems

Fingerprint authentication problems

If your finger(s) have any of the following conditions, you may not be able to
register or authenticate it:
v Your finger is wrinkled.
v Your finger is rough, dry or injured.
v Your finger is very dry.
v Your finger is stained with dirt, mud, or oil.
v The surface of your finger is very different from when you registered your
fingerprint.
v Your finger is wet.
v A finger is used that has not been enrolled.
To improve the situation, try the following:
v Clean or wipe your hands to remove any excess dirt or moisture from the
fingers.
v Enroll and use a different finger for authentication.
v If your hands are too dry, apply lotion to them.

Other problems

Problem:
The computer locks or does not accept any input.
Solution:
Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are
working on the network.
To turn off the computer, press and hold the power switch for 4 seconds
or more.
Problem:
The computer does not start from a device you want, such as a diskette
drive.
Solution:
Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure that
the startup sequence in the IBM BIOS Setup Utility is set so that the
computer starts from the device you want.
Also make sure that the device from which the computer starts is enabled.
In the startup menu in the IBM BIOS Setup Utility, make sure that the
device is included in the "Boot priority order" list. If it is included in the
"Excluded from boot order" list, it is disabled. Select the entry for it in the
list and press the x key. This moves the entry to the "Boot priority order"
list.
28
®
ThinkPad X41 Tablet Series Service and Troubleshooting Guide