IBM ThinkPad X21 2660 Hardware Maintenance Manual
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IBM ThinkPad X21 2660 Hardware Maintenance Manual

IBM ThinkPad X21 2660 Hardware Maintenance Manual

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X21 ((2660,,2661, 2662)
February 2001

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  • Page 1 X21 ((2660,,2661, 2662) February 2001...
  • Page 3 IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative.  Copyright International Business Machines Corpo- ration 2001.

  • Page 4: Table Of Contents

    Contents Introduction ....Important service information ... FRU replacement strategy ... Hard disk drive replacement strategy: .
  • Page 5 1070 Mini PCI adapter ... . . 55 1080 Fan assembly ....56 1090 LCD assembly ....57 1100 Case Keyboard deck .

  • Page 6: Introduction

    Introduction Important service information Important BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the IBM support site http://www.ibm.com/pc/support/ Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes.

  • Page 7: Hard Disk Drive Replacement Strategy

    Hard disk drive replacement strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have been changed. Be extremely careful during write operations such as copying, saving, or formatting.

  • Page 8: Safety Notices: Multilingual Translations

    Safety notices: multilingual translations The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replace- ment, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer.
  • Page 9 Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen.
  • Page 10 Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short- circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
  • Page 11 Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
  • Page 12 Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.
  • Page 13 Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.
  • Page 14 Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d'interface.

  • Page 15: Safety Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 16: Electrical Safety

    Reinstall all covers correctly before returning the machine to the customer. Electrical safety Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live elec- trical currents.

  • Page 17: Safety Inspection Guide

    This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

  • Page 18: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe condi- tions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 19: Grounding Requirements

    notes 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effec- tive. When handling ESD-sensitive parts: Keep the parts in protective packages until they are inserted into the product.

  • Page 20: Laser Compliance Statement

    Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to...

  • Page 21: Laser Radiation

    CAUTION: Use of controls or adjustments or performance of pro- cedures other than those specified herein might result in hazardous radiation exposure. O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação. Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des commandes, ainsi que les procédures décrites.
  • Page 22 DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.
  • Page 23 ThinkPad X21...

  • Page 24: General Descriptions

    General descriptions This chapter includes descriptions for any ThinkPad model that has the PC-Doctor DOS diagnostics program. Some descriptions might not apply to your particular computer. Read this first Before you go to the checkout guide, be sure to read this section.
  • Page 25 6. Procedure index and page number in which the failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, and serial number 9. Customer's name and address Note for warranty: During the warranty period, the cus- tomer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper...

  • Page 26: Related Service Information

    The latest maintenance diskette is available at http://www.pc.ibm.com/partner/infotips/ The latest system program service diskette is available at http://www.pc.ibm.com/us/support/thinkpad/tpopsys.html or athttp://www.pc.ibm.com/partner/infotips/ Using Recovery CD To create Service Partition and install the preloaded system from Recovery CD, do the following; To create Service Partition [SP]: 1.

  • Page 27: Passwords

    If a master HDP was set and can be recalled, this will allow access to the hard-disk drive. If no master HDP is available, IBM does not provide any services to reset either the user or the master HDPs nor recover data from the hard-disk drive.
  • Page 28 Supervisor password: A supervisor password (SVP) pro- tects the system information stored in the IBM BIOS Setup Utility . The SVP must be entered in order to access the IBM BIOS Setup Utility and make changes to system con- figuration settings.

  • Page 29: Power Management

    To remove the user HDP that has been forgotten, when the SVP and master HDP is known,do the following: 1. Power on the computer by pressing and holding F1. 2. Enter the SVP. The IBM BIOS Setup Utility menu appears. 3. Select Password, using the cursor keys to move down the menu.
  • Page 30 If a "suspend time" has been set on the timer, and the user does not do any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within the time set. If the AC adapter is plugged in. If the battery indicator blinks orange, indicating that the battery power is low.
  • Page 31 Notes: 1. In the ThinkPad Configuration program, the com- puter can be set to suspend/hibernate while docked. 2. The computer cannot enter hibernation mode when it is powered with AC power and a commu- nication PC Card is used. 3. If the computer enters the hibernation mode when it is docked to the docking station, do not undock it from the docking station before resuming normal operation.

  • Page 32: Checkout Guide

    Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only IBM products. The use of non-IBM products, prototype cards, or modified options can lead to false indi- cations of errors and invalid system responses.
  • Page 33 On the first screen, select the model and press Enter. Follow the instructions on the screen. 2. The main panel of PC-Doctor appears. 3. Select Diagnostics with the arrow keys, and press Enter. A pull-down menu appears. (Its exact form depends on the model.) The options on the test menu are as follows: Diagnostics...

  • Page 34: Detecting System Information With Pc-Doctor

    Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info: System Configuration Memory Contents Physical Disk Drives Logical Disk Drives VGA Information IDE Drive Info PCI Information PNPISA Info SMBIOS Info VESA LCD Info Utility: Run External Tests Surface Scan Hard Disk Benchmark System DOS Shell...
  • Page 35 "Checking the battery pack" 30 "Checking the backup battery" 31 Checking the AC adapter: If the computer fails only when the AC adapter is used, check the following: If the power problem occurs only when the port replicator is used, replace the port replicator. If the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity and installation.
  • Page 36 total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life. Note: If the battery pack becomes hot, it may not be able to charge.
  • Page 37 Red(+) Blac k(-) Wire Voltage (V dc) +2.5 to +3.2 Black Ground a. If the voltage is correct, replace the system board. b. If the voltage is not correct, replace the backup battery. c. If the backup battery discharges quickly after replacement, replace the system board.

  • Page 38: Thinkpad X21

    ThinkPad X21 Product overview ....34 Specifications ....34 Status indicators .

  • Page 39: Product Overview

    Common parts list ....78 Tools ....78 Power code (system) .
  • Page 40 The following table shows the test for each FRU. Applicable test System board 1. Diagnostics --> CPU/Coprocessor 2. Diagnostics --> Systemboard Power Diagnostics --> Other Devices --> IBM AC Adapter, IBM Battery LCD unit 1. Diagnostics --> Video Adapter 2. Interactive Tests --> Video ThinkPad X21...
  • Page 41 Modem 1. Make sure the modem is set up cor- rectly. 2. Replace the modem jack and the modem card in turn, and run the fol- lowing test in Diagnostics --> Other Devices. a. Lucent Modem (M2) Loopback b. Lucent Modem (M2) Dialtone/DTM c.

  • Page 42: Fn Key Combinations

    1. Turn on the computer and check the air turbulence at the louver near the power switch. 2. Run Diagnostics --> Other Devices --> IBM Fan. Fn key combinations The following table shows the function of each combination of Fn with a function key.

  • Page 43: Symptom-To-Fru Index

    If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 42. Note: For an IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
  • Page 44 Real time clock error BIOS Setup Utility to reset the time and date. 2. System board. 0271Date and time error 1. Run IBM BIOS Setup Utility to reset the time and date.. 0280 1. Load Setup Defaults in IBM BIOS Setup Boot incomplete error—...

  • Page 45: Error Messages

    Error messages Symptom or error FRU or action, in sequence Device address conflict 1. Load Setup Defaults in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. Allocation error for device 1. Load Setup Defaults in IBM BIOS Setup Utility.

  • Page 46: Beep Symptoms

    Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, 1. Reseat the LCD con- unreadable, or flashing LCD nector. 2. LCD assembly. 3. System board. One long and two short 1. System board. beeps, and a blank or 2.

  • Page 47: Intermittent Problems

    the number of missing, discolored, or lighted dots in any background is: SVGA: 5 or more bright dots, 5 or more dark dots, or a total of 9 or more bright and dark dots. XGA: 8 or more bright dots, 8 or more dark dots, or a total of 9 or more bright and dark dots.
  • Page 48 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices attached to the port replicator c. Printer, mouse, and other external devices d. Battery pack e.

  • Page 49: Fru Replacement Notices

    This section contains notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. The IBM ThinkPad computer addresses this problem with special nylon-coated screws that have the following characteristics: They maintain tight connections.

  • Page 50: Retaining Serial Numbers

    If you have a torque driver, refer to the "Torque" column with each step. Make sure you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque shown in the table. Never use a screw that you removed.

  • Page 51: Retaining The Uuid

    Retaining the UUID: The Universally Unique Identi- fier (UUID) is a 128-bit number uniquely assigned to your computer at production and stored in the EEPROM of your system board. The algorithm that generates the unique number is designed to provide unique IDs until the year A.D.

  • Page 52: Removing And Replacing A Fru

    Removing and replacing a FRU This section presents information and drawings for use in removing and replacing a FRU. Be sure to observe the fol- lowing general rules: 1. Do not try to service the computer unless you have been trained and certified. An untrained person runs the risk of damaging parts.

  • Page 53: 1010 Battery Pack

    Attention: Before the computer is powered on after FRU replace- ment, make sure all screws, springs, and other small parts are in place and are not loose inside the computer. Verify this by shaking the computer gently and listening for rat- tling sounds.

  • Page 54: 1020 Dimm

    1020 DIMM Battery pack (1010) Note: Loosen the screw 1 but do not remove it. Step Screw (quantity) Torque M2 × 3.4 mm, Nylock- 14.7 Ncm (1.5 kgfcm) coated (1) BK ThinkPad X21...

  • Page 55: 1030 Backup Battery

    1030 Backup battery Battery pack (1010) DIMM (1020) CAUTION: The backup battery is a lithium battery and can cause a fire, an explosion, or severe burns. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water.

  • Page 56: 1040 Hard Disk Drive

    1040 Hard disk drive Battery pack (1010) Attention: Do not drop the hard disk drive or apply any shock to it. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and perma- nent loss of data. Before removing the drive, have the user make a backup copy of all the information on the drive if possible.

  • Page 57: 1050 Keyboard

    1050 Keyboard Battery pack (1010) Hard Disk Drive (1040) Step Screw (quantity) Torque M2 × 4.5 mm, Nylock- 19.6 Ncm (2 kgfcm) coated (4) BK ThinkPad X21...
  • Page 58 When installing: When installing the keyboard, do as follows: 1. Install the new keyboard, following the directions in the figure. Make sure that the keyboard edges, shown in the figure as (A), (B), (C), (D)and (E), are under the frame. 2.

  • Page 59: 1060 Kbd Control Panel Assemble

    1060 KBD Control Panel Assemble Battery pack (1010) Keyboard assembly (1050) 1. Align the KBD Control Panel hooks with the corre- sponding slots like the picture. 2. Press the KBD Control Panel until its snaps fit. ThinkPad X21...

  • Page 60: 1070 Mini Pci Adapter

    1070 Mini PCI adapter Battery pack (1010) Keyboard assembly (1050) ThinkPad X21...

  • Page 61: 1080 Fan Assembly

    1080 Fan assembly Battery pack (1010) Keyboard assembly (1050) Step Screw (quantity) Torque M2 × 3mm (4) White 19.6 Ncm (2 kgfcm) M2 × 6mm, Nylock- 19.6 Ncm (2 kgfcm) coated (1) BK ThinkPad X21...

  • Page 62: 1090 Lcd Assembly

    1090 LCD assembly Battery pack (1010) Keyboard assembly (1050) ThinkPad X21...
  • Page 63 Step Screw (quantity) Torque M2.6 × 4mm (2) BK 29.4 Ncm (3 kgfcm) M2 × 8mm, 29.4 Ncm (3 kgfcm) Nylock-coated(2) BK ThinkPad X21...

  • Page 64: 1100 Case Keyboard Deck

    1100 Case Keyboard deck Battery pack (1010) Keyboard assembly (1050) Fan assembly (1080) LCD assembly (1090) Step Screw (quantity) Torque M2 × 3.5mm, Nylock- 19.6 Ncm (2 kgfcm) coated (5) BK M2 × 6mm, Nylock- 19.6 Ncm (2 kgfcm) coated (3) BK Case Keyboard deck up;...

  • Page 65: 1110 Speaker

    1110 Speaker Battery pack (1010) Keyboard assembly (1050) Fan assembly (1080) LCD assembly (1090) Case keyboard deck (1100) Step Screw (quantity) Torque M2 × 3mm, Nylock- 19.6 Ncm (2 kgfcm) coated (2) White When installing: Make sure that you fasten the connector firmly.

  • Page 66: 1120 Pc Card Slot Assembly

    1120 PC Card slot assembly Battery pack (1010) Keyboard assembly (1050) Fan assembly (1080) LCD assembly (1090) Case keyboard deck (1100) Step Screw (quantity) Torque M2 × 3mm (2) White 14.7 Ncm (1.5 kgfcm) M2 × 6mm, Nylock- 19.6 Ncm (2 kgfcm) coated (2) BK ThinkPad X21...

  • Page 67: 1130 Rj11, Rj45

    1130 RJ11, RJ45 Battery pack (1010) Keyboard assembly (1050) Fan assembly (1080) LCD assembly (1090) Case keyboard deck (1100) Step Screw (quantity) Torque M2 × 6mm, Nylock- 19.6 Ncm (2 kgfcm) coated (2) BK ThinkPad X21...

  • Page 68: 1140 System Board

    1140 System board Battery pack (1010) Keyboard assembly (1050) Fan assembly (1080) LCD assembly (1090) Case keyboard deck (1100) Speaker (1110) PC Card slot assembly (1120) RJ11, RJ45 (1130) Step Screw (quantity) Torque M2 × 3mm (1) White 19.6 Ncm (2 kgfcm) ThinkPad X21...

  • Page 69: 1150 Lcd Usb Cover

    1150 LCD USB cover 1160 Front bezel Battery pack (1010) Keyboard assembly (1050) LCD assembly (1090) Step Screw (quantity) Torque M2.6 × 5mm (3) BK 29.4 Ncm (3 kgfcm) ThinkPad X21...

  • Page 70: 1170 Lcd Panel

    1170 LCD panel Battery pack (1010) Keyboard assembly (1050) LCD assembly (1090) Front bezel (1160) XGA: Step Screw (quantity) Torque M2 × 3.5mm (5) BK 19.6 Ncm (2 kgfcm) M2.6 × 4mm (2) BK 29.4 Ncm (3 kgfcm) Step Screw (quantity) Torque M2 ×...
  • Page 71 Step Screw (quantity) Torque M2 × 3.5mm (2) BK 19.6 Ncm (2 kgfcm) ThinkPad X21...

  • Page 72: Svga

    SVGA: Step Screw (quantity) Torque M2 × 2.7mm (4) White 19.6 Ncm (2 kgfcm) M2 × 3.5mm (1) BK 19.6 Ncm (2 kgfcm) M2.6 × 4mm (1) BK 29.4 Ncm (3 kgfcm) ThinkPad X21...
  • Page 73 Step Screw (quantity) Torque M2 × 3.5mm (2) BK 19.6 Ncm (2 kgfcm) ThinkPad X21...

  • Page 74: Locations

    Locations Front view 1 System status indicators 2 Power switch 3 Battery and standby mode status indicators 4 USB port 5 Hard Disk Drive 6 Ultraport connector 7 Think Light 8 Volume Buttons 9 ThinkPad Button TrackPoint pointing stick 11 TrackPoint Buttons ThinkPad X21...

  • Page 75: Rear View

    Rear view 1 Headphone jack 2 Mic jack 3 Compact flash slot 4 PC card slot 5 PC Card eject button 6 Security keyhole 7 Power jack 8 Universal serial bus (USB) connector 9 External-monitor connector Line-in jack 11 LAN connector 12 Modem connector ThinkPad X21...

  • Page 76: Bottom View

    Bottom view 1 Battery Pack 2 Battery Pack latches 3 Docking connector 4 Memory cover 5 LCD latches ThinkPad X21...

  • Page 77: Parts List

    Parts List X21 series model matrix The X21 series includes several models. The following table summaries the characteristics of each model, to help you determine which FRU in the part list meets your need. Mini PCI 2662-54J / 55J Celeron 500 12.1"...

  • Page 78: 12.1-Inch Xga Tft

    12.1-inch XGA TFT: LCD front Bezel BK 04P3174 Hinges 04P3169 LCD panel (IBM) 05K9676 Inverter card (Powernet) 26P8018 Inverter card (ALPC) 26P8020 Inverter card (NMB) 26P8021 LCD Interface cables 12.1"XGA 27L0584 LCD USB Cover 04P3179 LCD Rear Cover BK 04P3171...

  • Page 79: 12.1-Inch Svga Tft

    12.1-inch SVGA TFT: LCD front Bezel 04P3173 LCD panel (LG-Philips) 05K9675 Inverter card (Powernet) 26P8017 Inverter card (ALPC) 26P8019 LCD Interface cables 12.1" SVGA 27L0583 LCD USB Cover 04P3179 Hinges 04P3168 LCD Rear Cover BK 04P3170 LCD Rear Cover BK (Korea) 04P3527 ThinkPad X21...

  • Page 80: System

    System Hinge cover SVGA Black 04P3162 XGA Black 04P3163 KBD Control Panel 26P9194 Keyboard FRU Keyboard bezel ThinkPad X21...

  • Page 81: Keyboard

    RTC Battery Asm 02K6715 HDD 10 GB Hitachi 27L4134 HDD10 GB IBM Jasper 27L3440 HDD 20 GB Hitachi 27L4132 HDD 20 GB IBM Jasper 27L3441 Memory Cover 04P3185 Battery Li-Ion 6cell Panasonic 02K6710 Battery Li-Ion 6cell Sanyo 02K6653 Battery Li-Ion 4cell Sanyo...

  • Page 82: Base Cover Fru

    Belgian 02K5895 Spanish 02K5896 Portuguese 02K5897 Swedish/Finnish 02K5898 Norwegian 02K5899 Danish 02K5900 Russian 02K5901 Turkish 02K5902 Hebrew 02K5903 Arabic 02K5904 Czech 02K5905 Greek 02K5906 Hungarian 02K5907 Slovakian 02K5908 Slovenian 02K5909 Thai 02K5911 Base Cover FRU 2660 W/W 26P9213 2660 Korea 26P9214 2660 China 26P9215...

  • Page 83: Options Fru List

    M2.6 × 5mm BK 08K7092 M2 × 3.5mm BK Head 0.6T 04P3407 M2 × 2.7mm WH 0.8 for LCD 08K7093 M3 × 3mm Red for HDD Side 04P3399 M3 × 3.5mm BK For Bottom HDD 04P3408 Screw Cap LCD Front Black 04P3529 Screw Cap LCD XGA side Black 08K7062...
  • Page 84 76H3522 Switzerland 76H3528 Italy 76H3530 Israel 76H3532 76H3524 AC adapter: IBM power cords for a specific country are usually available only in that region: Region 72W 2–prong NON-PFC Astec 02K6669 72W 3–prong PFC Astec 02K6666 72W 2–prong NON-PFC Delta 02K6673 72W 3–prong PFC Delta...
  • Page 85 ThinkPad X21...

  • Page 86: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any refer- ence to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 87 19K6850...

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