IBM ThinkPad X41 Tablet Series Service And Troubleshooting Manual
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IBM ThinkPad X41 Tablet Series Service And Troubleshooting Manual

IBM ThinkPad X41 Tablet Series Service And Troubleshooting Manual

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  • Page 1 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...
  • Page 3 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...
  • Page 4 IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 5: Table Of Contents

    . 26 Trademarks . . 78 A startup problem . . 26 Fingerprint authentication problems . . 28 Index . . 81 Other problems . . 28 Starting IBM BIOS Setup Utility . . 29 © Copyright IBM Corp. 2005...
  • Page 6 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...
  • Page 7 που συν ψατε ο τε τη ∆ λωση Περιορισµ νης Εγγ ησης της IBM. Η ασϕ λεια των πελατ ν ε ναι σηµαντικ για την IBM. Τα προϊ ντα µας ε ναι σχεδιασµ να να ε ναι ασϕαλ και αποτελεσµατικ . Ωστ σο, οι προσωπικο...
  • Page 8 προϊ ντος για οδηγ ες σχετικ µε τον λεγχο του προϊ ντος και, αν ε ναι απαρα τητο, την επισκευ του. Οι τηλεϕωνικο αριθµο για το Κ ντρο Υποστ ριξης της IBM που εξυπηρετε τη χ ρα σας βρ σκονται στην εν τητα IBM Statement of Limited Warranty Z125-4753-08 04/2004 αυτο...
  • Page 9 Αντικαθιστ µενες απ τον Πελ τη Μον δες (Customer Replaceable Units - CRU). Η IBM προσδιορ ζει ρητ ς ποια εξαρτ µατα ε ναι CRU και παρ χει τεκµηρ ωση µε οδηγ ες ταν ενδε κνυται η εγκατ στασ τους απ τον πελ τη. Πρ πει να...
  • Page 10 ενδε ξεις υπερθ ρµανσης (π.χ. παραµορϕωµ νο πλαστικ ) στην ε σοδο εναλλασσ µενης τ σης σε οποιοδ ποτε σηµε ο του µετασχηµατιστ . Μη χρησιµοποιε τε οποιαδ ποτε καλ δια ρε µατος αν υπ ρχουν ενδε ξεις δι βρωσης υπερθ...
  • Page 11 περ βληµα των στοιχε ων. Ο σχεδιασµ ς αυτ ς αποτελε σηµαντικ χαρακτηριστικ ασϕ λειας. Πελ τες της IBM χουν αναϕ ρει τι οι µπαταρ ες ι ντων λιθ ου στους ϕορητο ς υπολογιστ ς τους χουν υπερθερµανθε και “εκλ σει” υλικ . Μερικο πελ τες...
  • Page 12 πρ πει να π ψετε να τη χρησιµοποιε τε και να προµηθευτε τε καινο ργια µπαταρ α της IBM. Παρ τι µπορε να παρατηρ σετε µε ωση της απ δοσης ταν χρησιµοποιε τε τον υπολογιστ χωρ ς µπαταρ α, µπορε τε να συνεχ σετε να τον...
  • Page 13 v Αποθηκε ετε π ντα τους δ σκους CD/DVD στην αρχικ τους συσκευασ α. v Αποθηκε ετε π ντα τους δ σκους CD/DVD µακρι απ τις ακτ νες του λιου και µακρι απ πηγ ς θερµ τητας. v Αϕαιρε τε τους δ σκους CD/DVD απ τον υπολογιστ ταν...
  • Page 14 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...
  • Page 15 κ νδυνος κρηξης. Το πακ το µπαταρι ν περι χει µικρ ποσ τητα επιβλαβ ν ουσι ν. Για να αποϕ γετε τυχ ν τραυµατισµ : v Αντικαταστ στε τη µπαταρ α µ νο µε µπαταρ α του προτειν µενου απ την IBM τ που. v Κρατ στε το πακ το µπαταρι ν µακρι απ ϕωτι .
  • Page 16 ΚΙΝ∆ΥΝΟΣ Αν η εϕεδρικ µπαταρ α δεν αντικατασταθε µε το σωστ τρ πο, υπ ρχει κ νδυνος κρηξης. Η µπαταρ α λιθ ου περι χει λ θιο και µπορε να εκραγε αν ο χειρισµ ς η απ ρριψ της δεν γ...
  • Page 17 Η οπτικ µον δα αποθ κευσης, π.χ. µον δα CD-ROM, CD-RW, DVD-ROM SuperDisk, που µπορε να ε ναι εγκατεστηµ νη στον υπολογιστ IBM ThinkPad ε ναι προϊ ν laser. Η παρακ τω ετικ τα σ µανσης προϊ ντος laser Κατηγορ ας 1 βρ...
  • Page 18 ΚΙΝ∆ΥΝΟΣ Μην ανο ξετε την οπτικ µον δα αποθ κευσης. ∆εν υπ ρχουν στο εσωτερικ της µον δας εξαρτ µατα που µπορο ν να επισκευαστο ν απ το χρ στη ρυθµ σεις που µπορο ν να γ νουν απ το χρ στη. Η...
  • Page 19 ΚΙΝ∆ΥΝΟΣ Οδηγ α ασϕ λειας για χρ στες στην Αυστραλ α Μη συνδ ετε το καλ διο τηλεϕ νου ταν χρησιµοποιε τε τον υπολογιστ σε κατ σταση ″tablet″. Φυλ ξτε αυτ ς τις οδηγ ες. xvii Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια...
  • Page 20 xviii ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...

  • Page 21: Important Notice For Users

    CD version. The complete backup of all the files and programs that IBM preinstalled on your computer resides in a hidden section, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space.
  • Page 22 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...

  • Page 23: Finding Information With Access Ibm

    IBM BIOS Setup Utility where you can check and change BIOS settings. Press the Access IBM button to open the application that brings all of IBM’s resources to you. Below you will see the Welcome page of Access IBM that explains what each part of Access IBM holds to help you.
  • Page 24 Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip.

  • Page 25: Chapter 1. Overview Of Your New Thinkpad Computer

    Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Specifications . Features . Caring for your ThinkPad computer . © Copyright IBM Corp. 2005...

  • Page 26: Your Thinkpad At A Glance

    Your ThinkPad at a glance Your ThinkPad at a glance Front view Computer display System-status indicators Power button Access IBM button Fingerprint reader TrackPoint Security keyhole Modem connector Ethernet connector USB connector Infrared port PC Card slot SD Card slot...
  • Page 27 Your ThinkPad at a glance Rear view Tablet Digitizer Pen Powered USB 2.0 connector Monitor connector Power jack Chapter 1. Overview of your new ThinkPad computer...

  • Page 28: Features

    Fingerprint reader (on some models) v Forward and Backward keys ® v TrackPoint v Fn key function v Access IBM button v Volume control buttons External interface v External-monitor connector v PC Card slot (Type I or Type II PC Card)

  • Page 29: Specifications

    Specifications Specifications Size v Width: 274 mm (10.8 in.) v Depth: – 246 mm (9.7 in.) with 4 Cell battery pack installed – 269 mm (10.6 in.) with 8 Cell battery pack installed v Height: 29 mm – 32 mm (1.14 in. – 1.26 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature...

  • Page 30: Caring For Your Thinkpad Computer

    Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
  • Page 31 Take care in setting passwords v Remember your passwords. If you forget a supervisor or hard disk password, IBM will not reset it, and you might have to replace your system board or hard disk drive. Tips on using your computer in tablet mode...
  • Page 32 Register your ThinkPad products with IBM (refer to the Web page: www.ibm.com/pc/register). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables IBM to notify you about possible technical information and upgrades.
  • Page 33 Caring for your ThinkPad computer – Mini-PCI Card – Communication Daughter Card Cleaning the cover of your computer Occasionally clean your computer as follows: 1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.
  • Page 34 Caring for your ThinkPad computer 5. Wipe the display again; do not let any liquid drip into the computer. 6. Be sure to dry the display before closing it. Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: v Scratching the surface of the reader with a hard, pointed object.

  • Page 35: Chapter 2. Solving Computer Problems

    . 28 A password problem . . 18 Other problems . . 28 A power switch problem . . 19 Starting IBM BIOS Setup Utility . . 29 Keyboard problems . 19 Recovering pre-installed software . . 30 TrackPoint problems .

  • Page 36: Diagnosing Problems

    Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician.
  • Page 37 Checksum of the startup sequence setting in the EEPROM is not correct. sequence settings. Enter Press F1 to go to IBM BIOS Setup Utility. Press F9 and then Enter to load the BIOS Setup and load default setting. Press F10 and then Enter to restart the system.
  • Page 38 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu.
  • Page 39 Your computer was previously unable to complete the boot process. incomplete Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still see the same error code, have the computer serviced.
  • Page 40 Note: This will permanently erase the entire contents of the hard disk, and then restore software preinstalled by IBM. Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area. If the computer still does not start, call the IBM Support Center. Telephone numbers are listed on page 67.

  • Page 41: Errors Without Messages

    The thermal sensor is not functioning correctly. Have the computer serviced. Authentication of system The IBM Predesktop Area in the HDD is broken. If you need to use the IBM services failed. Predesktop Area, get a Recovery CD, then recover the IBM Predesktop Area using it.

  • Page 42: A Password Problem

    A password problem Problem: I forgot my password. Solution: If you forgot your power-on password, you must take your computer to an IBM authorized servicer or marketing representative to have the password canceled. ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...

  • Page 43: A Power Switch Problem

    Solving computer problems If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced.

  • Page 44: Trackpoint Problems

    Make sure that the cable for the mouse or the pointing device is securely connected to the X4 Dock. If your mouse is incompatible with the IBM PS/2 mouse, disable the TrackPoint, using the ThinkPad Configuration Program. ®...

  • Page 45: Standby And Hibernation Problems

    ThinkPad Web site. To access this Web site, press the Access IBM button. The Access IBM panel opens. On it, click Get Help & Support, and then click Download &...
  • Page 46 Solving computer problems Problem: When you take action to return from standby mode, the computer display remains blank. Solution: Check whether an external monitor was disconnected while the computer was in standby mode. Do not disconnect the external monitor while the computer is in standby mode or hibernation mode.
  • Page 47 Solution: The computer cannot enter hibernation mode: v If you are using one of the IBM communication PC Cards. To enter hibernation mode, stop the communication program, and then remove the PC Card or disable the PC Card slot. Click the Safely Remove Hardware icon in the taskbar.

  • Page 48: Computer Screen Problems

    Solving computer problems Problem: The Fn+F3 key combination does not make the computer screen go blank. Solution: Multiple users can log on to the system at the same time. If you are the first user to have logged on to your computer, you can use the Fn+F3 key combination.

  • Page 49: Battery Problems

    Solving computer problems 9. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power switch for 4 seconds or more to turn off your computer;...

  • Page 50: Hard Disk Drive Problems

    1. Turn off your PC, then turn it on again. 2. Watch the screen carefully while your PC starts. When “To interrupt normal startup, press the blue Access IBM button” message is displayed at the lower left of the screen, press the blue Access IBM ® ThinkPad...
  • Page 51 Communicate by using the internet and link to the IBM support site. v Troubleshoot and diagnose problems using diagnostics. In the top panel of the IBM Rescue and Recovery workspace, you can click the following to open other pages or exit the utility: Events Log enables you to view a log that contains information about ™...

  • Page 52: Fingerprint Authentication Problems

    The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure that the startup sequence in the IBM BIOS Setup Utility is set so that the computer starts from the device you want.

  • Page 53: Starting Ibm Bios Setup Utility

    3. Turn on the computer; then, while the “To interrupt normal startup, press the blue Access IBM button” message is displayed at the lower-left of the screen, press the Access IBM button. The IBM Rescue and Recovery workspace opens.

  • Page 54: Recovering Pre-Installed Software

    You can use either the Rescue and Recovery program or the IBM Rescue and Recovery workspace to restore the contents of the hard disk to an earlier state using any of the stored backups.

  • Page 55: Upgrading The Hard Disk Drive

    3. Turn on your computer. Watch the display carefully. While the message, ″To interrupt normal startup, press the blue Access IBM button″ is displayed at the lower left of the screen, press the Access IBM button. The IBM Rescue and Recovery workspace opens.
  • Page 56 Upgrading the hard disk drive Attention Handling a hard disk drive v Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs the physical shock. v Do not apply pressure to the cover of the drive. v Do not touch the connector.
  • Page 57 Upgrading the hard disk drive 6. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 7. Detach the cover from the hard disk drive. 8.

  • Page 58: Replacing The Battery

    Replacing the battery Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card or Secure Digital Card, the computer might not be able to enter hibernation mode.

  • Page 59: Using The Extended Life Battery

    Replacing the battery 5. Align the front of a fully charged spare battery with the front side of the battery space in the computer; then gently push the battery into the space. 6. Slide the battery lock to the lock position. 7.
  • Page 60 Using the Extended Life Battery 4. Attach the snap-on bracket to the Extended Life Battery as shown in the drawing below. 5. Align the guides of the Extended Life Battery with the holes of the computer. 6. Gently push the battery into place until you hear a click. The battery is attached to the docking connector of the computer.
  • Page 61 Using the Extended Life Battery 7. Slide the latch as the arrow shows. 8. Turn the computer over again. Connect the ac adapter and the cables to the computer. To remove the battery from the computer, do the following: 1. Check the state of the main battery. If it is not attached, or if it is attached and is almost discharged, turn off your computer, or enter hibernation mode.
  • Page 62 Using the Extended Life Battery 5. Push the eject latch of the battery 1 until the battery lifts up; then remove it 2 . ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...

  • Page 63: Chapter 3. Getting Help And Service From Ibm

    Chapter 3. Getting help and service from IBM Getting help and service . . 40 Calling IBM . . 40 Getting help on the Web . . 40 Getting help around the world . . 41 © Copyright IBM Corp. 2005...

  • Page 64: Getting Help And Service

    IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 65: Getting Help Around The World

    Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your computer.
  • Page 66 To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to www.ibm.com/pc/support, and click Warranty. Eligible IBM computers are identified by their four-digit machine types. For more information about International Warranty Service, see Service Announcement 601-034 at www.ibm.com.

  • Page 67: Appendix A. Wireless Related Information

    LAN Access using PPP v Personal Area Network v Generic Object Exchange v Generic Object Push v File Transfer v Synchronization v Audio Gateway v Headset v Printer v Human Interface Device (Keyboard/Mouse) v Basic Image v Handsfree © Copyright IBM Corp. 2005...

  • Page 68: Usage Environment And Your Health

    Because Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, IBM believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of...

  • Page 69: Enabling Extended Channel Mode

    ″Extended Channel Mode″ should only be selected when the device is operated outside the USA and Canada to avoid the unlikely possibility of unauthorized operation. The use of this device outside the United States and Canada in ″Extended Channel Mode″ may use frequencies not authorized for use in the United States and Canada.
  • Page 70 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...

  • Page 71: Appendix B. Warranty Information

    1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 72 If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.
  • Page 73 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.
  • Page 74 Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM for any reason.

  • Page 75: Part 2 - Country-Unique Terms

    IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
  • Page 76 Limitation of Liability: The following is added at the end of this section:In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (″dolo″) or gross negligence (″culpa inexcusable″).
  • Page 77 Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 78 IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term "Machine"...
  • Page 79 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 80 THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller. How to Obtain Warranty Service: Add the following paragraph in Western Europe (Andorra, Austria, Belgium,...
  • Page 81 Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
  • Page 82 Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto, including its existence, will be the competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,...
  • Page 83 How to Obtain Warranty Service: The following is added to this section: To obtain warranty service from IBM in EU countries, see the telephone listing in Part 3 - Warranty Information. You may contact IBM at the following address: IBM Warranty &...
  • Page 84 (if IBM is at fault) or of such cause, for a maximum amount equal to the charges you paid for the Machine. For purposes of this item, the term ″Machine″...
  • Page 85 In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 86 The minimum warranty period for Machines is twelve months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 87 Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.

  • Page 88: Part 3 - Warranty Information

    Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default.
  • Page 89 A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b. parts only, on an exchange basis, in the second and third years of the warranty period.
  • Page 90 IBM at any time on your request. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine.
  • Page 91 When a 5, 6 or 7 type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair. * This type of service is called ThinkPad EasyServ or EasyServ in some countries. The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a...
  • Page 92 Country or Region Telephone Number China (Hong Kong and S.A.R.) Home PC: 852 2825 7799 Commercial PC: 852 8205 0333 ThinkPad and WorkPad: 852 2825 6580 Colombia 1-800-912-3021 Costa Rica 284-3911 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 4520-8200 Dominican Republic 566-4755 566-5161 ext 8201 Toll Free within the Dominican Republic:...
  • Page 93 Sri Lanka +94-11-2448-442 +94-11-2421-066 +94-11-2493-500 Sweden +46-8-477-4420 Switzerland +41-58-333-0971 Taiwan 886-2-8723-9799 Thailand 1-800-299-229 Turkey 00800-211-4032 +90-212-317-1760 United Kingdom +44-1475-555-055 United States 1-800-IBM-SERV (1-800-426-7378) Uruguay 000-411-005-6649 Venezuela 0-800-100-2011 Vietnam Ho Chi Minh: (848) 824-1474 Hanoi: (844) 842-6316 Appendix B. Warranty information...

  • Page 94: Guarantee Supplement For Mexico

    All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. IBM is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.

  • Page 95: Appendix C. Customer Replacement Units (Crus)

    Keyboard You can find instructions for replacing CRUs in Access IBM, your on-board help. To start Access IBM, press the blue Access IBM button on your ThinkPad. If you are unable to access these instructions or if you have difficulty replacing a CRU, you can use either of the following additional resources: ©...
  • Page 96 The Online Hardware Maintenance Manual and Online Videos available on the IBM Support Web site http://www.ibm.com/pc/support/site.wss/document.do?lndocid=part- video v The IBM Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list” on page 67. ® ThinkPad...

  • Page 97: Appendix D. Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 98: References To The Web Site Addresses

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. Electronic emission notices...

  • Page 99: Product Notice Requirements

    This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electro-magnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

  • Page 100: Ibm Lotus Software Offer

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by IBM. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow the instructions.
  • Page 101 **Important: Pursuant to this Offer, you may order one CD media per license. You will need to provide the 7 digit serial number of the new IBM personal computer that you purchased. The CD is provided at no charge; however,...

  • Page 102: Trademarks

    Singapore 469000 Fax: +65 6448 5830 To inquire about an order, contact: Smartsuiteapac@modusmedia.com Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Rescue and Recovery IBM (logo) ThinkPad IBM Lotus Notes...
  • Page 103 Microsoft, and Windows are trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Pentium, and Intel SpeedStep are trademarks of Intel Corporation in the United States and/or other countries. (For a complete list of Intel trademarks, see www.intel.com/sites/corporate/tradmarx.htm) Other company, product, or service names may be the trademarks or service marks of others.
  • Page 104 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...

  • Page 105: Index

    31 setup help BIOS 29 and service 40 configuration 29 around the world 41 specifications 5 by telephone 40 standby problems 21 by Web 40 storage device, upgrading 31 hibernation problems 21 © Copyright IBM Corp. 2005...
  • Page 106 ® ThinkPad X41 Tablet Series Service and Troubleshooting Guide...
  • Page 108 Part Number: 39T2256 Printed in China (1P) P/N: 39T2256...

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