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Help
The phone doesn't ring
• Make sure the ringer volume isn't off (see page 28).
• Make sure your base unit's cables are plugged in correctly.
• Make sure the base unit isn't near other DECT phones or electronic devices that
could be causing interference.
• Try resetting the base unit. Unplug its power, wait for 15 seconds, then plug it
back in. Give it a minute to reset.
I have interference on the phone and wireless mic unit
• Sometimes other electrical equipment can interfere with your base and wireless
mic units if they're placed too close. We recommend you put your units at least
one metre away from electrical appliances or metal objects to avoid risk of
interference.
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
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