Kyocera TASKalfa 2551ci Operation Manual page 455

Troubleshooting > Troubleshooting
Symptom
Irregular horizontal lines
appear in the image.
Paper often jams.
2 or more sheets are
overlaps when ejected.
(multi feed)
Printouts are wrinkled.
Printouts are curled.
Cannot print.
Checkpoints
―
Is the paper loaded correctly?
―
Is the paper of the supported type? Is it
in good condition?
Is the paper curled, folded or wrinkled?
Are there any loose scraps or jammed
paper in the machine?
―
Is the paper loaded correctly?
―
Is the paper damp?
―
Is the paper damp?
Is the machine plugged in?
Is the machine powered on?
Are the printer cable and network cable
connected?
Was the machine powered on before the
printer cable was connected?
Is the print job paused?
Corrective Actions
Contact your service representative.
Load the paper correctly.
Turn the orientation 180 degrees around
in which the paper is positioned.
Remove the paper, turn it over, and
reload it.
Replace the paper with new paper.
Remove any jammed paper.
Load the paper correctly.
Load the paper correctly.
Turn the orientation 180 degrees around
in which the paper is positioned.
Replace the paper with new paper.
Turn the paper over in the cassette, or
turn the orientation 180 degrees around
in which the paper is positioned.
Replace the paper with new paper.
Plug the power cord into an AC outlet.
Turn on the main power switch.
Connect the correct printer cable and
network cable securely.
Power on the machine after connecting
the printer cable.
Resume printing.
10-15
Reference
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page 3-16
page 3-23
page xv
page 3-16
page 3-23
page 3-16
page 3-16
page 10-36
page 3-16
page 3-23
page 3-16
page 3-23
page xv
page 3-16
page 3-23
page 3-14
page xv
page 3-16
page 3-23
page 3-14
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page 2-10
page 2-6
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page 7-4