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Summary of Contents for Alcatel OmniTouch 8082
- Page 1 Alcatel-Lucent OmniTouch™ 8082 My IC Phone OpenTouch™ Business Edition 1.2 OpenTouch™ Multimedia Services Edition 1.2 User manual 8AL90835USCEed.01 R260.-1250...
- Page 2 User Manual Introduction Thank you for choosing an Alcatel-Lucent phone. This model offers enhanced ergonomical features for more effective communication. Its innovative and high-quality design will improve your corporate communications and allow access to a variety of services. How to use this guide...
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Page 3: Table Of Contents
Contents Getting to know your telephone p. 8 Phone description ............p. - Page 4 8.14 Install a Bluetooth device (pairing) ..........p. 41 8.15 Install the Alcatel-Lucent My IC Phone Bluetooth® Wireless handset....p. 42 8.16 Uninstall a Bluetooth®...
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Page 5: Getting To Know Your Telephone
Getting to know your telephone Phone description A sensitive LCD wide screen Quick access to the phone’s main features Mute key Press the Mute key during a conversation to prevent your contacts from hearing you. To adjust the loudspeaker or handset volume up or down Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver. -
Page 6: Navigation
Navigation Homepage The phone set homepage can be viewed in standard or advanced mode. Scroll your finger up or down to get the page or menus scrolling vertically (in advanced mode), or scroll right or left to get the page scrolling horizontally. (in standard mode only). Homepage in standard mode Homepage in advanced mode Make your selection by pressing on the screen... -
Page 7: About The Homepage
About the homepage Homepage in advanced mode Homepage in standard mode Personal area This area displays information about the user’s phone and its configuration, including last name, first name, number, avatar, and routing. Route my Access programming and configuration of routing profiles calls to Access programming and configuration of overflows (busy or no reply, ...) Overflow... - Page 8 Date, time and connectivity area This area displays time, date, connectivity and customization information (wake-up on, intercom mode on). Security mode Storage device connected to USB port Bluetooth device pairing in progress Bluetooth device connected (Other than your Bluetooth handset) Headset plugged in Wake-up feature activated Silent ring activated ;...
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Page 9: My Ic Phone Bluetooth® Wireless Handset
The My IC Phone Bluetooth® Wireless handset is paired by default to the phone. For maintenance purpose you might have to pair the handset again. To install the My IC Phone Bluetooth® Wireless handset, refer to chapter: Install the Alcatel-Lucent My IC Phone Bluetooth® Wireless handset. Your Bluetooth® device needs to be prepared for pairing. -
Page 10: Install A Comfort Wired Handset
Install a comfort wired handset You can install a wired handset in place of the My IC Phone Bluetooth® Wireless Handset. • Plug-in the wired handset to the appropriate connector (refer to phone description). • Switch off the My IC Phone Bluetooth® Wireless Handset (long press on the On/Off hook key until you hear two distinct tones) -
Page 11: Using Your Telephone
Using your telephone Make a call Take the handset off the hook Press the phone keyboard key Handsfree key Dialer Off-hook key on the Bluetooth handset Dial the number to call Call To make an external call, dial the outside line access code before dialing your contact number The default outside-line access code is usually 0. -
Page 12: Using Call By Name
Using call by name Search Enter the first letters of your contact name The names of contacts matching your search criteria are automatically displayed on the screen Call your contact by choosing him/her in the list If you wish you can also display your contact complete file When searching by name, results are displayed showing all matching names followed by first names. -
Page 13: Call Back One Of The Last Numbers Dialed
Call back one of the last numbers dialed Select the application History From the call log, select one of the last numbers dialed Answered outgoing call Unanswered outgoing call Call You can also access the feature by selecting the application preview History Call a contact from the favorites application (Favorites) Favorites : This application contains favorite contacts that you have selected in your personal directory. -
Page 14: Ignore Call
• End the call Hang up the handset End call Off-hook key on the Bluetooth handset Ignore call A call is received: Ignore Your phone no longer rings but your caller still hears the ringing tone You can still answer the call after you have ignored it Forward an incoming call A call is received: your telephone rings. -
Page 15: Using The Telephone In "Hands Free" Mode
Using the telephone in "Hands free" mode 2.10 You are in communication Handsfree key Select the desired audio mode: Handsfree Speaker (Group Listening) • To take the call back with the handset Take the handset off the hook Handset Off-hook key on the Bluetooth handset •... -
Page 16: Contact Call Log
Contact call log 2.13 You can display your contact call details (received calls, missed calls, callback requests, etc.). Select the application History The history application shows two tabs, listing new phone events such as missed calls, and older phone events. All new missed incoming call events History All events... -
Page 17: Delete Events From The Call Log
Delete events from the call log 2.15 Select the application History Delete all Select the type of events to be deleted • All : all calls • Missed calls : Unanswered incoming calls • Call back : Callback requests Confirm deletion of all call log events : Delete If your call log contains unread events, a warning message is displayed on the screen If a filter is activated, you will only be able to delete events sorted by the filter... -
Page 18: During A Conversation
During a conversation Putting a caller on hold You are in communication On hold Your call is placed on hold Your caller hears on-hold music or a tone until you pick the call up again. • Recover the correspondent on hold Select the caller on hold from the call log or the notification area Retrieve You are back on the call with your caller... -
Page 19: Transferring A Call
Transferring a call During a conversation, to transfer the call to another number: You are in communication with a first correspondent Transfer to Call the recipient of the transfer : Dialer Dial the number to call From the dialpad you can call the second party by directly dialing the number or through the call log (history), the contacts, the search by name or the favorites features : Search History... -
Page 20: N-Party Conference (More Than Three)
N-party conference (more than three) If allowed by the system, you can establish an N-party conference (more than three callers including you). You are in communication with a first correspondent. Add participant Dialer Dial the number to call From the dialpad you can call the second party by directly dialing the number or through the call log (history), the contacts, the search by name or the favorites features : Search History... -
Page 21: Voice Frequency
Voice frequency During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. If DTMF is activated by default on your system Keyboard Enter the requested codes ... -
Page 22: Video Call
Video call Video call To use this feature, both your phone and the caller’s phone must have the feature enabled. This feature must be declared and authorized by your administrator. During a video call, the screen comprises two areas. The main screen shows your caller’s video and the "picture in the picture"... -
Page 23: Mute/Unmute The Video Call
Mute/unmute the video call During a video call, either person can freeze video transmission. Audio transmission is not frozen. Press anywhere on the "picture in the picture" on the screen to mute your video. Your caller will no longer see your video. Press anywhere on the "picture in the picture"... -
Page 24: Contacts Management
Contacts management Define a contact Select the application Contacts Add new contact Fill in the contact file. You must provide at least a last name. Back Your contact is added to the directory For an external number, enter the number directly without the outside line access code. Please use the following (canonical) format: +33 390670000. -
Page 25: Make A Call Using The Personal Phone Book (Contacts)
Make a call using the personal phone book (Contacts) Select the application Contacts Select the contact to call Information regarding your contact is displayed on the screen Press the call icon to call your contact If there are several numbers for the same contact, select the desired number Modify a contact Select the application Contacts... -
Page 26: Define A Contact As A Favorite (Favorites)
Define a contact as a favorite (Favorites) Most frequently called contacts can be defined as a favorite. The telephony presence is activated for all your contacts defined in the favorites. This allows you to see the status of any contact defined in the favorites before calling them. Contacts must be connected to the same local system to be able to see the telephony presence. -
Page 27: Keep In Touch
Keep in touch Telephony presence You can let your contacts know whether you are reachable (status). The status is displayed on your contact’s phone when they try to reach you. You can only see the telephony presence of the contacts registered in your Favorites. Contacts must be connected to the same local system to be able to see the telephony presence. -
Page 28: Immediate Forward To Voice Mailbox
Immediate forward to voice mailbox Press the forward key Press your information area in the top left corner of the screen Route my calls to Voicemail Forward is activated (The forward key lights blue if configured so in: Settings - Phone configuration - Routing Led) The activated feature is indicated in your personal information area in the top left corner of the screen... -
Page 29: Overflow To A Number
When you have played the message you can: Callback Call back sender of message Delete Delete the current message Delete all Delete all messages Call VM Consulting your voice mailbox Password Enter your password Follow the voice guide instructions When a correspondent leaves a voice message, he/she can choose to define the message as urgent. -
Page 30: Multi Devices Routing
Multi devices routing You can choose to have your business calls diverted to any other devices that are able to receive calls. • Select the default office devices profile Press the forward key Press your information area in the top left corner of the screen User Information Route my calls to Deskphone... -
Page 31: Keypad
Keypad Change the keyboard type While editing text, you can change the keyboard type to match the language you are writing: AZERTY, QWERTY, QWERTZ The keyboard is displayed on the screen Select the keypad type (AZERTY, QWERTY, QWERTZ,...) Validate your choice Delete a character When editing a text you might have to correct it. -
Page 32: Write A Number
Write a number Press this key once The associated key light is on Write numbers To go back to alphabetic mode, press the key again The associated key light is off This green key light is on. The numerical keyboard is activated. Write special characters Press this key once The associated key light is on... -
Page 33: Programming Your Telephone
Programming your telephone Define the phone language Select the application Settings Device Phone configuration Language Select the language of your choice Back to homepage Favorites This application contains favorite contacts that you have selected in your personal directory (Address book). Most frequently called contacts can be defined as a favorite. -
Page 34: Lock / Unlock Your Telephone
Lock / unlock your telephone Once the phone is locked, you can only call special numbers such as emergency, security or standard (3 max configured by the administrator). • Locking your terminal Press the User services key Press your information area in the top left corner of the screen User Information Lock Confirm :... -
Page 35: Automatic Lock
Automatic lock When your phone’s backlight goes off, the phone is locked at the same time. • Activate the automatic lock Select the application Settings Application Lock Lock on backlight off Enable the feature • Set the time-out duration for the phone backlight and lock Select the application Settings Application... -
Page 36: Activate/Deactivate Silent Mode
Activate/deactivate silent mode Select the application Settings Device Audio Silent ringing Enable or disable the feature Ring tones You can choose to have 1, 2 or 3 beeps before the ring Select the application Settings Device Audio Beeps before ringing Beeps before ringing One beep •... -
Page 37: Adjusting The Ringer Volume
Adjusting the ringer volume Select the application Settings Device Audio Ringing volume Adjusting the ringer volume (0 to 9) Adjust ringer volume while a call arrives 8.10 The telephone rings when a call is received Decrease volume Increase volume Adjust the loudspeaker and the handset volume 8.11 During a call, to adjust the volume level of the loudspeaker or receiver: Decrease volume... -
Page 38: Activating Headset Mode
Activating headset mode 8.13 The side of the telephone features a 3.5 mm jack connector for headphone / external microphone. Contact your retailer for information on the various headphone models available. By default, the audio jack of your telephone can be used to connect a headset, hands-free kit or loudspeaker. Activating headset mode Select the application Settings... -
Page 39: Install The Alcatel-Lucent My Ic Phone Bluetooth® Wireless Handset
Select the type of accessory that you have just added : Bluetooth accessory • headset • handsfree • loudspeaker All devices other than the Alcatel-Lucent My IC Phone Bluetooth® Wireless Handset will be treated as headset device. Install the Alcatel-Lucent My IC Phone Bluetooth® Wireless handset 8.15 Select the application... -
Page 40: Uninstall A Bluetooth® Device (Unpairing)
After pairing the Bluetooth accessory, you must define the accessory type in the audio settings. Select the application Settings Device Audio Accessory type Bluetooth accessory Headset • Error messages The handset displays an error message Check the status of your Bluetooth® handset indicating that the pairing is unsuccessful or the PIN code. -
Page 41: Set An Alarm
Set an alarm 8.18 Alarm Time Enter the alarm time Alarm sound Select the melody of your choice Volume Adjust the alarm volume Alarm status Enable the feature The associated LED is on: the feature is enabled The icon is displayed (connectivity information zone) When the alarm bell rings, you can choose to repeat the alarm or turn it off. -
Page 42: Delete A File
Delete a file 8.20 Select the application My files Select the file type you want: • Audio • Picture Enter delete mode Delete Select the file to delete Confirm deletion Exit delete mode You cannot delete a file stored on an external device. Rename a file 8.21 Select the application... -
Page 43: Listen To An Audio File
Supported audio formats are mp3 and aac. When released from the manufacturing plant, the audio files hosted on My IC Phone are Alcatel- Lucent property and can be used as is. When a installer or End-User downloads MP3 files via a USB link, they are responsible for the Intellectual Property Right requirements related to such downloads. -
Page 44: Phone Wallpaper
Phone wallpaper 8.25 You can change the wallpaper on your phone. The image must be stored in the set or on a USB storage device. If the image is on the USB storage device, you must connect it to the phone: Insert your USB device at the back of the phone The icon is displayed (connectivity information zone) Change the wallpaper:... -
Page 45: Customize The User Picture
Add an image for your personal screensaver The images have to be stored in the phone memory Supported image formats are: bmp, jpeg, png. For optimal display, the image dimensions must be 800 x 480. Select the application My files Picture Select the image Screensaver... -
Page 46: Programming Shortcut Keys On The Homepage
Programming shortcut keys on the homepage 8.28 You can add shortcut keys to your homepage. These keys are dedicated to call/open a contact card or is dedicated to call a specific number. Access programming and configuration of shortcut keys on the homepage Select the application Settings Homepage... -
Page 47: Change The Theme (Skin) Of Your Phone (Skin)
Moving a shortcut key on the homepage You can place the shortcut key wherever you want on the homepage. Move Press the moving icon associated to the key you want to move When this icon is displayed you can move the programmed key by pressing on the area you wish to move the key Default feature keys can also be moved to other places in the same way shortcut keys are moved. -
Page 48: Manager/Assistant
Manager/Assistant Manager/Assistant This application can associate an assistant set to one, two or three managers. On each manager/assistant phone, a dedicated application window shows the name of the manager or assistant, the telephony presence of the manager or the assistant, the direct call feature access button and the filtering mode access button. -
Page 49: Consult The Manager Or The Assistant While In A Call
• Manager doesn’t receive the calls and Assistant receives them When a caller is calling the Manager phone, the call is directly forwarded to the Assistant phone if the caller is not a priority caller (not registered on the "White list"). In this filtering mode, the manager is not notified of incoming calls routed to the assistant. -
Page 50: Transfer A Call To The Manager Phone
Transfer a call to the manager phone When on a call, the assistant can directly transfer the call to the manager. The assistant is on a call To manager The call is forwarded to the manager Define a priority number ("White List") A registered number in the "White List"... -
Page 51: Supervision And Call Pick Up
Supervision and call pick up Supervision and call pick up 10.1 Depending on the configuration of the system made by your administrator, you might be part of a supervision group. Your set can be supervised, supervisor or both. Thus, incoming calls to your phone can be picked up by a supervisor phone (when you are absent or busy for instance) and your phone can pick up incoming calls to supervised phones if your phone is supervisor. - Page 52 Join/leave a supervision group on a supervised phone When a supervised user leaves the supervision group, incoming calls can no longer be picked up by any supervisor. The status of the supervised user appears grayed in the dedicated application preview displayed on the supervisor phone.
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Page 53: My Ic Phone Synchronizer
My IC Phone Synchronizer Introduction 11.1 This application is for synchronizing your address book between your phone and the Outlook® application. It supports synchronization of the Outlook® data placed locally, for example in a local Outlook® archive file. The default maximum number of contacts you can synchronize between your phone and your PC is 500. However, your administrator can increase this to up to 1,000. -
Page 54: Uninstalling The Application
Uninstalling the application 11.4 There are two different ways for uninstalling the application: • Access the feature "Add/remove programs" (Windows® XP) or "Programs and features" (Windows® Vista or Windows® 7). • Run the installation executable file and select the "Remove" option. Repairing the application 11.5 If the application becomes corrupted, you can repair it. - Page 55 2) You can define : The profile and the Outlook® folder to use for synchronizing contacts. The default profile and Outlook® folder will be used for synchronizing unless you specify a folder and profile. You can change the profile and folder used. You can define a profile for synchronizing the contacts.
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Page 56: Synchronize Your Phone And Your Pc
Configuring the phone Settings Application Synchronization Enter the IP address or the complete network name on which the synchronization application is PC address installed. This data defines the port used on the PC for synchronization. The port must be the same as the PC port one filled in the PC application. -
Page 57: Troubleshooting
Pairing your phone and your PC When you run the synchronization for the first time, you must pair your phone and your PC. 1) Accept the certificate required by the phone (ensure that the certificate comes from the target PC), 2) A pairing PIN code (PIN) is displayed on the phone screen. -
Page 58: Guarantee And Clauses
Intellectual Property Rights When released from the manufacturing plant, the audio files hosted on My IC Phone are Alcatel-Lucent property and can be used as is. When a installer or End-User downloads MP3 files via a USB link, they are responsible for the Intellectual Property Right requirements related to such downloads. - Page 59 Web site : http://enterprise.alcatel-lucent.com?product=All& page=Directory. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel- Lucent assumes no responsibility for inaccuracies contained herein.