Lifescan UltraSmart Owner's Booklet page 61

If the meter does not turn on after inserting a test strip or the
display is not active:
POSSIBLE CAUSES
Need batteries.
No batteries or batteries
incorrectly installed.
Test strip inserted incorrectly.
(For example, upside down,
backward, or incompletely.)
Defective meter or test strip.
WHAT TO DO
Replace the batteries.
Check that the batteries are
correctly installed.
Insert the test strip correctly
with the contact bars end first
and facing up. Push it in until
it will go no further.
Call your local LifeScan
Customer Service office. See
back panel for contact
information.
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