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Models:
GO24SP-NG or LP,GO30SP-NG or LP
GO33SP-NG or LP,GO35SP-NG or LP,GO40SP-NG or LP
GO24SP-REM-NG or LP,GO30SP-REM-NG or LP
GO33SP-REM-NG or LP,GO35SP-REM-NG or LP,
GO40SP-REM-NG or GO24-IPI-NG or LP, GO30-IPI-NG or LP
GO33-IPI-NG or LPGO35-IPI-NG or LP, GO40-IPI-NG or LP
Grand Oak Gas Log Sets
Check with your local building code agency before you begin installation to ensure compliance with local codes, including
the need for permits and follow-up inspections. If you encounter any problems regarding code approvals, or if you need
clarification of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies
Inc., 20802 Kensington Blvd., Lakeville, MN 55044, www.hearthnhome.com.
Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING
If the information in these instruc-
tions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas
supplier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or
the gas supplier.
Note: An arrow () found in the text signifies change in
content.
Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev I • 11/08
CAUTION
DO NOT DISCARD THIS MANUAL
Read, understand
and follow these
instructions for safe
i n s t a l l a t i o n a n d
operation.
• Keep clothing, furniture, draperies and other
In the Commonwealth of Massachusetts:
Installation and service of this
appliance should be performed by
qualified personnel. Hearth & Home
Technologies suggests NFI certified
or factory-trained professionals,
o r t e c h n i c i a n s
s u p e r v i s e d b y
an NFI certified
professional.
Leave this manual with
party responsible for
use and operation.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
Keep children away.
CAREFULLY SUPERVISE children in same room as
appliance.
Alert children and adults to hazards of high
temperatures.
Do NOT operate with protective barriers removed.
combustibles away.
This appliance must be installed by a licensed plumber
or gas fitter.
The chimney flue damper, when used with gas logs, will
be welded open or completely removed.
A CO detector shall be installed in the room where the
appliance is installed.
Installation
Instructions
1

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Summary of Contents for Hearth & Home GO24SP-NG

  • Page 1 Installation Instructions Models: Installation and service of this GO24SP-NG or LP,GO30SP-NG or LP appliance should be performed by GO33SP-NG or LP,GO35SP-NG or LP,GO40SP-NG or LP qualified personnel. Hearth & Home GO24SP-REM-NG or LP,GO30SP-REM-NG or LP Technologies suggests NFI certified GO33SP-REM-NG or LP,GO35SP-REM-NG or LP,...
  • Page 2: Homeowner Reference Information

    Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Hearth & Home Technologies The information contained in this owner’s manual, unless gas log set—an elegant and clean alternative to burning noted otherwise, applies to all models and gas control wood.
  • Page 3: Design And Installation Considerations

    WARNING WARNING Improper installation, adjustment, alteration, service HOT! DO NOT TOUCH. or maintenance can cause injury or property damage. SEVERE BURNS MAY RESULT. Refer to the owner’s information manual provided with CLOTHING IGNITION MAY RESULT. this appliance. For assistance or additional information Glass and other surfaces are hot during consult a qualified installer, service agency or the gas operation and cool down.
  • Page 4: Appliance Certification

    • This appliance must have a screen in place while the WARNING appliance is in operation and, unless other provisions for combustion air are provided, the screen shall have an Fire Risk opening for introduction of combustion air. Explosion Risk •...
  • Page 5: Negative Pressure

    G. Negative Pressure WARNING Negative pressure results from the imbalance of air avail- able for the fireplace to operate properly. Causes for this Asphyxiation Risk imbalance include: This appliance produces carbon monoxide • Exhaust fans (kitchen, bath, etc.). (CO). • Range hoods.
  • Page 6: Inspect The Appliance And Components

    H. Inspect the Appliance and Components • IPI models include a battery box which holds 2 “D” size batterys. The battery box should be placed in the right • Remove the contents from the carton labeled “Burner”. front corner of your fireplace and covered with the log Attached to the burner are tags identifying the manufacturer cover as shown in Figure .
  • Page 7 I. For Natural Gas Installation (for all units) • Pour sand into the burner pans to the point where the burner pipe is covered. See Figure 5. Level the sand from right to left to ensure an even flame pattern. At this point the pan should be half full.
  • Page 8 J. For Propane Gas Installation (for all units). • Inspect the pilot burner to ensure it is clear of any rock wool. • Remove the Platinum Bright Embers™ from the package. WARNING For optimum performance peel each piece apart in layers and lightly place on top of the vermiculite and rock wool Fire Risk where the flame is blue.
  • Page 9: Inspect The Venting System

    L. Inspect the Venting System CAUTION The fireplace venting system is designed and constructed to develop a positive flow adequate to remove flue gases to the After burning, the logs become fragile. Take care in outside atmosphere. See fireplace installation instructions. handling.
  • Page 10 O. Fequently Asked Questions Can I close the glass doors on my fireplace when using my gas logs? No. The gas log sets are designed for use in fireplaces with all fireplace doors fully opened. Operating your log set with the doors closed will cause overheating, premature failure of valve systems, and will void the warranty of your log set.
  • Page 11: Pilot Burner Assembly

    P. Lighting Instructions • Remote Ready Valve (REM) FOR YOUR SAFETY READ BEFORE LIGHTING FOR YOUR SAFETY READ BEFORE LIGHTING WARNING! IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. A.
  • Page 12: For Your Safety Read Before Lighting

    Q. Lighting Instructions Safety Pilot Valve (STANDING PILOT VALVE) • FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. A. This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these instructions exactly.
  • Page 13: Lighting Instructions (Ipi)

    R. Lighting Instructions • IPI Pilot Valve (IPI) FOR YOUR SAFETY READY BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with an intermittent Pilot ignition (IPI) device which automatically lights the burner.
  • Page 14 S. GO24 Grand Oak Series Logs • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV738 SRV736 SRV738 SRV737 SRV722 SRV723 SRV724 SRV728 SRV729 SRV749 SRV727...
  • Page 15 T. GO24 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. WARNING Fire Risk Explosion Risk Personal Injury Risk Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.
  • Page 16 U. GO30 Grand Oak Series Logs Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV720 SRV726 SRV721B SRV721A SRV722 SRV723 SRV728 SRV724 SRV742 SRV740 SRV743 SRV727...
  • Page 17 V. GO30 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. Step 1 SRV721A SRV721B SRV726 SRV720 Step 2 SRV722 SRV722 SRV723 SRV724 Step 3 SRV740 SRV728 SRV743 SRV742 SRV727 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev I • 11/08...
  • Page 18 W. GO33 Grand Oak Series Logs • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV637 SRV628A SRV629A SRV816 SRV75 SRV454 SRV702 SRV724 SRV707 SRV706 Hearth &...
  • Page 19 X. GO33 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. SRV637 SRV628A SRV629A SRV454 SRV75 SRV816 SRV724 SRV707 SRV702 SRV706 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev I • 11/08...
  • Page 20 Y. GO35 Grand Oak Series Logs • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV709 SRV708 SRV737 SRV728 SRV716 SRV816 SRV808 SRV724 SRV707 SRV706 SRV702...
  • Page 21 Z. GO35 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. SRV737 SRV708 SRV709 SRV728 SRV716 SRV816 SRV724 SRV808 SRV707 SRV702 SRV706 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev I • 11/08...
  • Page 22 AA. GO40 Grand Oak Series Logs • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV700 SRV701 SRV721A SRV721B SRV728 SRV703 SRV816 SRV808 SRV724 SRV707 SRV706...
  • Page 23 BB. GO40 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. SRV721A SRV721B SRV700 SRV701 SRV728 SRV816 SRV703 SRV724 SRV808 SRV702 SRV707 SRV706 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev I • 11/08...
  • Page 24: Replacement Parts

    Replacement Parts Grand Oak Gas Logs Service Parts Exploded Parts Diagram Beginning Manufacturing Date: N/A GO Gas Logs Ending Manufacturing Date: Active GO24,30 GO33,35 & 40 GO33,35 & 40 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev I • 11/08...
  • Page 25 Replacement Parts Con’t Grand Oak Gas Logs Service Parts Exploded Parts Diagram Beginning Manufacturing Date: N/A GO Gas Logs Ending Manufacturing Date: Active SP Valve Assembly GO24,30,33,35 & 40 REM Valve Assembly GO24,30,33,35 & 40 IPI Valve Assembly GO24,30,33,35 & 40 Hearth &...
  • Page 26 Grand Oak Gas Logs Service Parts Service Parts List Beginning Manufacturing Date: N/A GO Gas Logs Ending Manufacturing Date: Active Description of Part GO33 GO24/35 GO30/40 Qty. GR-00-18 GR-00-24 GR-00-0 Grate Assembly Burner Pan Assembly BPA-00-24 BPA-00-0 Burner Pan Assembly GO5 & GO40 BPA-00- BPA-00-5 BPA-00-40...
  • Page 27 Grand Oak Gas Logs Service Parts Service Parts List Beginning Manufacturing Date: N/A GO Gas Logs Ending Manufacturing Date: Active Description of Part GO33 GO24/35 GO30/40 Qty. BPO-2-6 BPO-2-28 BPO-2-16 Middle Burner Orifice NG (GO, 5 & 40 REM & MAN Valve units only) AM-2-50 AM-2-47 AM-2-47...
  • Page 28: Warranty

    Warranty DECORATIVE GAS LOG LIMITED WARRANTY Hearth & Home Technologies Inc. (HHT) extends the following warranty for decorative gas log sets as described herein, while it is in its loca- tion or original installation. Dealers and employees of HHT have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of this Program.
  • Page 29: Contact Information

    Contact Information Please contact your Hearth & Home Technologies dealer with any questions or concerns. For the number of your nearest Hearth & Home Technologies dealer, please call 1-800-927-6841 or 1-888-427-97. - NOTES - CAUTION DO NOT DISCARD THIS MANUAL Read, understand Leave this manual with •...

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