Pioneer AVIC-X9310BT Operation Manual page 403

Appendix
Troubleshooting
If you have problems operating your navigation system, refer to this section. The most common
problems are listed below, along with likely causes and solutions. If a solution to your problem
cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.
Problems in the procedures for updating
Symptom
The upgrade process doesn't
start and the navigation system
boots up as usual.
The navigation system does not
work properly after upgrade.
Problems with the navigation screen
Symptom
The power doesn't turn on. The
navigation system doesn't oper-
ate.
The detachable device does not
turn on.
When you use the detachable
device removed from the head
unit, the battery runs out more
rapidly than before.
Cause
An incorrect SD memory card has
been inserted.
Upgrade has been already done.
The engine of your vehicle was
stopped or the power supply to the
navigation system was turned off
during upgrade process.
Upgrade SD memory card was
pulled out during upgrade process.
The screen that cannot begin the
upgrade process is displayed.
Cause
Leads and connectors are incor-
rectly connected.
The fuse is blown.
Noise and other factors are causing
the built-in microprocessor to oper-
ate incorrectly.
The battery of the detachable device
is run down.
There's a possibility a new battery is
needed.
Action
Eject the inserted SD memory card and insert
the correct upgrade SD memory card.
Check whether the upgrade was done prop-
erly. If the upgrade has not been done yet,
consult the nearest authorized service sta-
tion.
Consult the nearest authorized service sta-
tion.
Consult the nearest authorized service sta-
tion.
Eject the upgrade SD memory card, and dis-
play the map of your current position, and
then reinsert the card.
Action (Reference)
Confirm once more that all connections are
correct.
Rectify the reason for the fuse blowing, then
replace the fuse. Be very sure to install a cor-
rect fuse with the same rating.
Press the RESET button.
Charge the battery.
Contact the nearest authorized Pioneer Ser-
vice Station.
Appendix
135
En