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Glow-worm Dovedale Instruction Manual
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Glow-worm Dovedale Instruction Manual

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Installation and Servicing
Dovedale
Chatsworth
Standard or Wide Frame
G.C. No. 32-047-02
The Glow-worm Options
Collection
Inset Power Flue Fire

Remote Control

This is a Cat I
Reference in these instructions to British Standards and Statutory
Regulations/Requirements apply only to the United Kingdom.
For Ireland the rules in force must be used.
The instructions consist of three parts, User, Installation and Servicing Instructions, which includes the Guarantee
Registration Card. The instructions are an integral part of the appliance and must, to comply with the current issue
of the Gas Safety (Installation and Use) Regulations, be handed to the user on completion of the installation.
Thank you for installing a new Glow-worm appliance in your home.
Glow-worm appliances' are manufactured to the very highest standard so we are pleased
to offer our customers' a Comprehensive First Year Guarantee.
In the center pages are to be found your Guarantee Registration Card, which we recommend you
If this card is missing you can obtain a copy or record your registration by telephoning the Heatcall
Our Guarantee gives you peace of mind plus valuable protection against breakdown by covering the
All replacement parts
All labour charges
All call-out charges
One Contact Local Service
Supplied By www.heating spares.co Tel. 0161 620 6677

Instructions for Use

To b e l e f t w i t h t h e u s e r
BS 6332
BS 5258
Appliance
2H
Guarantee Registration
complete and return as soon as possible.
Customer Service number 01773 828100.
cost of:
REGISTER YOUR GLOW-WORM APPLIANCE
FOR 1ST YEAR GUARANTEE PROTECTION
CALL 0181 380 2555
Customer Services:
Tel: (01773) 828100
Fax: (01773) 828070
Dovedale
Brass Standard Frame
Chatsworth
Brass Standard Frame
Black Wide Frame
Brass/Black Wide Frame
Silver/Black Wide Frame
Hepworth Heating Ltd.,
Nottingham Road, Belper, Derbyshire. DE56 1JT
General/Sales enquiries:
Tel: (01773) 824141 Fax: (01773) 820569
221538B.11.99
Standard Frame
illustrated

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Summary of Contents for Glow-worm Dovedale

  • Page 1: Instructions For Use

    Guarantee Registration Thank you for installing a new Glow-worm appliance in your home. Glow-worm appliances' are manufactured to the very highest standard so we are pleased to offer our customers' a Comprehensive First Year Guarantee. In the center pages are to be found your Guarantee Registration Card, which we recommend you complete and return as soon as possible.

  • Page 2: Important Information

    Important Information Certification This fire is certificated for safety and performance. It is, therefore, important that no alteration is made to the fire, without permission, in writing, from Hepworth Heating Ltd. Any alteration that is not approved by Hepworth Heating Ltd., could invalidate the certification, the warranty and could infringe the statutory requirements.
  • Page 3 To ensure the continued efficient and safe operation of the fire It is essential that only genuine Glow-worm parts are used. it is recommended that it is checked and serviced as necessary at regular intervals. The frequency of servicing will depend...
  • Page 4 Instructions for Use Method 2. - Control Box. Clearances If the handset fails to operate (check batteries) or is misplaced, A shelf or surround of a maximum depth of 150mm may be the fire can be lit by use of the buttons on the conrol box. fitted, provided that clearances are as shown in diagram 1, however, for every 25mm extra above the fire the depth of the Make sure the electrical supply to the appliance is on.
  • Page 5 Instructions for Use PRESS THIS BUTTON FOR HIGH SETTING PRESS THIS BUTTON FOR MEDIUM SETTING PRESS THIS BUTTON FOR LOW SETTING PRESS THIS BUTTON TO TURN THE FIRE OFF REMOTE CONTROL HANDSET When not in use secure within its presentation box and keep in a safe place to prevent accidental Diagram 3 manipulation.
  • Page 6 Replacement of Parts Use only the fuel effect approved for this fire. If replacement parts are required use only genuine Glow-worm Do not use more fuel effect pieces than specified. parts and buy them from a recognised supplier. NOTE: The Importance of positioning the fuel effect pieces correctly cannot be over-emphasised if sooting is to be avoided.
  • Page 7 Instructions for Use STEP 1 - Front support NOTE : The fuel effect pieces can be rotated to achieve a random effect. STEP 5 - 2 Large & 4 small fuel effect pieces IMPORTANT Leave 3mm gap between Middle support all fuel effect pieces and middle support To touch the left hand side...
  • Page 8 Servicing instructions and identification of parts is given in Sections 7,8,9 and 10. 1 General Notes and Information It is essential that only genuine Glow-worm parts are used. There are two cartons, containing all the parts necessary for All WARNINGS and cautions in these instructions must be the fitting of the fire.
  • Page 9 1 General 1.3 Certification This fire is certificated for performance and safety. It is, therefore, important that no alteration is made to the fire without permission, in writing, from Hepworth Heating Ltd. Any alteration that is not approved by Hepworth Heating Ltd., could invalidate the certification, warranty and could also infringe the statutory requirements.
  • Page 10 1 General Chatsworth illustrated (same dimensions for the Dovedale) Diagram 1.2 1.8 Electrical Supply WARNING. This fire must be earthed. All system components shall be of an approved type and shall be connected in accordance with the current issue of BS7671 and any applicable local regulations.
  • Page 11 2 Preparation & Flue Installation 2.1 Terminal Position The minimum acceptable siting dimensions for the terminal from obstruction, other terminals and ventilation openings are shown in diagram 2.1. The terminal must be in a position where it will be exposed to the external air, allowing free passage of air across it at all times.
  • Page 12 2 Preparation & Flue Installation Method 2 Note : Required opening depth can be reduced to 130mm with the use of the Refer to diagram 2.4. optional spacer kit. This allows for the fire to be installed in the inner skin of the cavity wall.
  • Page 13 2 Preparation & Flue Installation 2.5 Timber Frame Building Method 2 The two installation methods as described may be used to Should Method 2 be used, which requires the removal of a install the appliance in a timber framed building provided section of the inner timber leaf of the wall, care should be taken adequate protection to combustible material is made.
  • Page 14       2 Preparation & Flue Installation METHOD 1 METHOD 2 FALSE CHIMNEY CAVITY WALL/CHIMNEY EXTENDED FIRE SURROUND OR MANTEL FALSE CHIMNEY INSULATION BREAST BOARD OPTIONAL FIRE SPACER KIT SURROUND FLUE LINER OPTIONAL SPACER KIT INSULATION BLANKET INSULATION BLANKET...
  • Page 15 2 Preparation & Flue Installation Note: Do not cut the end of the flue which has the holes for self TAPE tapping screws. Replace fire and flue in position. Position the wall plate so that the flue fits in the wall plate manifold.
  • Page 16 3 Electrical Supply, Gas Supply and Fire Fixing BURNER BURNER ASSEMBLY ASSEMBLY SECURING SCREW BURNER CONTROL ASSEMBLY AND GRILLE SECURING CONTROL BOX SCREW SECURING SCREWS PROTECTIVE GRILLE GRILLE SECURING SCREWS Diagram 3.1 Note: 5 metres of cable for wall switch and 2.5 metres of POWER FLUE mains cable can be cut to required lengths, but allow for CONNECTION...
  • Page 17 3 Electrical Supply, Gas Supply and Fire Fixing Part Number Part Number 453729 453728 LEFT HAND RIGHT HAND Diagram 3.4 3.3 Fire Fixing Prior to final fixing of fire, the mains supply cable, and the fan SECURING SCREW (4) switch cable should be in the position to ease connection, refer to section 3.1.
  • Page 18 3 Electrical Supply, Gas Supply and Fire Fixing 3.4 Assembly of Terminal A. SECURING B. SECURING Fit gasket over the three threaded studs onto the wall plate, see SCREW (4) SCREW (4) diagram 3.8. Fit fan assembly and secure to the wall plate with nuts provided, see diagram 3.9.
  • Page 19 3 Electrical Supply, Gas Supply and Fire Fixing GASKET NUTS Diagram 3.9 Diagram 3.8 3.5 Terminal Guard Make sure that it is positioned such that there is an equal space on each side of the terminal, also above and below it. Drill the four holes in the marked position, insert wall plugs and secure guard to wall with four screws, see diagram 2.1.

  • Page 20: 4 Electrical Wiring

    4 Electrical Wiring WARNING: The fan on this appliance must be earthed. ISOLATE THE ELECTRICAL SUPPLY BEFORE DOING ANY WIRING. WARNING: When routing electrical cable, avoid placing it near potentially hot surfaces and against sharp edges. 4.1 Fan Switch MAINS PLUG The switch to turn the fan “ON”...
  • Page 21 5 Lighting, Testing and Fitting of Internal Parts NOTE: The fire is fitted with safety devices. Method 2. - Control Box. The information in section1 must be observed. Press either the Low, Med or High button to light the fire, the fire will ignite on low then after 20 seconds will change to the 5.1 Lighting and Testing selected setting.
  • Page 22 5 Lighting, Testing and Fitting of Internal Parts 5.3 Fuelbed, Fret and Ashpit Fitting For fuelbed fitting see Instructions for Use pages 6 & 7. FIRE FRAME CAUTION. If the fuel effect supports and fuel effect pieces are damaged, do not light the fire or further test until replacement parts are fitted.
  • Page 23 5 Lighting, Testing and Fitting of Internal Parts FRET RETAINING BRACKET FRET 75mm FRET Diagram 5.4 SMOKE MATCH 50mm ASHPIT COVER (Chatsworth shown) Chatsworth shown Diagram 5.6 Diagram 5.5 221538B Supplied By www.heating spares.co Tel. 0161 620 6677...
  • Page 24 6 Instructions to User 6 Instructions to User Hand the Instructions for Use, Installation & Servicing to the user and make sure that they are understood. Refer to the Instructions for Use on how to light the fire. Advise the customer that they should read their Users instructions before operating the fire and always follow the advice in the Section headed “Cleaning your Fire”.
  • Page 25 7 Servicing 7.3 Fuel Effect Supports and Fuel Effect Pieces SPARK GAP EARTH POST Following steps 1 to 8 in reverse order, remove the fuel effect 3 +1 or - 0.5mm pieces and fuel effect supports, pages 6 & 7, in Instructions for Use.

  • Page 26: Fault Finding

    8 Fault Finding 8.1 Fire Ignition Remove the fret and ashpit cover, see diagram 5.4 and 5.5. Refer to Fire Ignition Sequence of Operation, diagram 8.1. Sequence of operation Switch on mains electricity Switch on fan at wall Select low with Select medium with Select high with either remote handset...
  • Page 27 8 Fault Finding Check all electrical connections on the fire are correctly made. Ensure that the batteries in the remote handset are in good condition / correct polarity. Ensure there is an electrical supply to the fire. After switching on the electrical supply to the fire, the fire controls may be 'locked out', to reset press the off button Press fan ON switch Faulty fan...
  • Page 28 8 Fault Finding Press medium button check 230V to Faulty PCB, on control box. Does Faulty PCB, medium solenoid replace the fire go from high replace on PCB CN2 pins to medium? 2 and 5 Faulty Gas Is pilot Control valve, Press low button on filter replace...
  • Page 29 8 Fault Finding LIVE 230V ac. 50Hz COMMON HIGH VALVE COMMON NORMALLY CLOSED NORMALLY OPEN AIR PRESSURE SWITCH FAN ON SWITCH P.C.B. BOARD FAN OFF SWITCH FUSE TYPE CN2 PIN1 T/E SOLENOID CN2 PIN2 MEDIUM SOLENOID CN2 PIN3 HIGH SOLENOID BROWN BLUE TERMINAL BLOCK...
  • Page 30 8 Fault Finding KEY : - BLUE blk - BLACK - BROWN - GREY g/y - GREEN / YELLOW - PURPLE - RED - WHITE - YELLOW PRESSURE EARTH CHASSIS SWITCH b br EARTH CHASSIS EARTH PATRESS SPARK ELECTRODE AND THERMOCOUPLE FAN SWITCH SINGLE...

  • Page 31: Replacement Parts

    9 Replacement Parts 9 Replacement Parts HOOK Notes: CONTROL Refer to Section 1. BOX LID Make sure that the fire is cold before replacing any parts. Replacement of parts must be done by a competent person. Isolate the gas and electrical supplies to the fire. After replacing or disconnecting any gas carrying part, always test for gas soundness, using a suitable leak detection fluid and carry out functional check of controls.
  • Page 32 9 Replacement Parts PILOT PIPE TUBE THERMOCOUPLE UNION NUT SECURING SCREWS GAS CONTROL SILICONE COVER VALVE IGNITION LEAD CAPILLARY THERMOCOUPLE ELECTRICAL LEAD SINGLE SOLENOID SAFETY DEVICE ELECTRICAL LEAD SAFETY DEVICE SECURING SCREW (2) CONTROL BOX P.C.B. HIGH Diagram 9.2 9.8 Control Board (PCB) Remove the control box, see diagram 5.1.
  • Page 33 9 Replacement Parts 9.9 Fan Proving Unit/Control Box ON/OFF WALL SWITCH CONNECTOR MULTI-PIN Refer to Section 3.1 CONNECTOR Disconnect electrical connections from unit, see diagram 9.4. Slide unit off mounting plate, see diagram 9.4. 9.10 Fan Refer to Sections 3.4 and 3.5. Remove terminal guard.

  • Page 34: Spare Parts

    Do not use more fuel effect pieces than shown. Please quote the name of the fire Dovedale or Chatsworth (Remote) and the serial number, see diagram 1.1. If ordering from British Gas also quote the GC number of the fire from the data label and the GC number of the spare part from the list.
  • Page 35 10 Spare Parts 221538B Supplied By www.heating spares.co Tel. 0161 620 6677...
  • Page 36 Because of our constant endeavour for improvement details may vary slightly from those in the instructions. 221538B Supplied By www.heating spares.co Tel. 0161 620 6677...

This manual is also suitable for:

Chatsworth