Panasonic KX-TG7412C Operating Instructions Manual

Panasonic expandable digital cordless phone/ answering system

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TG74xxC(e).book Page 1 Monday, February 16, 2009 1:44 PM
Model shown is KX-TG7412.
Panasonic's environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic's Green Products.
Standby power consumption
reduced by 59%
Thank you for purchasing a Panasonic product.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

Operating Instructions

Expandable Digital Cordless Phone
KX-TG7412C
Model No.
KX-TG7413C
Expandable Digital Cordless
Answering System
KX-TG7432C
Model No.
KX-TG7433C
KX-TG7434C

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Table of Contents
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Summary of Contents for Panasonic KX-TG7412C

  • Page 1: Operating Instructions

    Panasonic’s Green Products. Standby power consumption reduced by 59% Thank you for purchasing a Panasonic product. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
  • Page 2: Table Of Contents

    TG74xxC(e).book Page 2 Monday, February 16, 2009 1:44 PM Table of Contents Introduction Voice Mail Service Model composition ....3 Voice Mail service....39 Accessory information .
  • Page 3: Introduction

    KX-TG7432 KX-TG7431 KX-TGA740 series KX-TG7433 KX-TG7431 KX-TGA740 KX-TG7434 KX-TG7431 KX-TGA740 L The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG7412C/KX-TG7413C/KX-TG7432C/KX-TG7433C/KX-TG7434C Feature differences Answering Talking Call Talking Headset Model No. system Display alert jack KX-TG7411 series –...
  • Page 4: Accessory Information

    Handset cover Belt clip Charger *1 See below for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA batteries Battery requirement: –...
  • Page 5: Expanding Your Phone System

    TG74xxC(e).book Page 5 Monday, February 16, 2009 1:44 PM Introduction Expanding your phone system You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different colour from that of the supplied handsets. Optional handset feature overview Feature KX-TGA740C...
  • Page 6: Important Information

    TG74xxC(e).book Page 6 Monday, February 16, 2009 1:44 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product.
  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise L Only use a compatible base unit (or The base unit and other compatible Panasonic charger) to charge the batteries. Do not units use radio waves to communicate with tamper with the base unit (or charger).
  • Page 8: Specifications

    Routine care ENERGY STAR ® As an ENERGY STAR Partner, Panasonic L Wipe the outer surface of the product with a soft moist cloth. has determined that this product meets the ENERGY STAR guidelines for energy L Do not use benzine, thinner, or any efficiency.
  • Page 9: Getting Started

    Battery installation Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219. ■ Base unit “Click” Hook Hook Rechargeable Ni-MH ONLY Press plug firmly.
  • Page 10: Note When Setting Up

    (KX-TG7431 series: page Note for battery installation L Use the supplied rechargeable Panasonic Ni-MH battery batteries. For replacement, we performance (supplied batteries) recommend using the Panasonic rechargeable batteries noted on page Operation Operating time 4, 7. In continuous 5 hours max.
  • Page 11: Controls

    TG74xxC(e).book Page 11 Monday, February 16, 2009 1:44 PM Getting Started G Receiver L The battery level may not be displayed correctly after you replace H Display the batteries. In this case, place the I {OFF} handset on the base unit or charger J {FLASH} {CALL WAIT} and let it charge for at least 7 hours.
  • Page 12: Base Unit

    TG74xxC(e).book Page 12 Monday, February 16, 2009 1:44 PM Getting Started ■ KX-TG7431 series (page 3) Base unit ■ KX-TG7411 series (page 3) E F G H A Charge contacts B Speaker C {ERASE} A Charge contacts D {■} (STOP) B {LOCATOR} E {^}/{V} (VOL.: Volume up/down) {7}/{8} (Repeat/Skip)
  • Page 13: Display

    TG74xxC(e).book Page 13 Monday, February 16, 2009 1:44 PM Getting Started Display Temporary switch of the display mode Handset display items Available for: Item Meaning KX-TGA740C/KX-TGA840C handset Within range of a base unit You can select to display either a single Out of range of a base unit item or multiple items on one screen at a The line is in use.
  • Page 14: Initial Settings

    TG74xxC(e).book Page 14 Monday, February 16, 2009 1:44 PM Getting Started beforehand by selecting “Single Dialing mode item” or “Multi items” as the display mode setting (page 27). If you cannot make calls, change this setting according to your telephone line L When “Multi items”...
  • Page 15: Making/Answering Calls

    TG74xxC(e).book Page 15 Monday, February 16, 2009 1:44 PM Making/Answering Calls {V}/{^}: “Yes” i {SELECT} Making calls {OFF} Lift the handset and dial the phone Pause (for PBX/long distance service number. users) L To correct a digit, press {CLEAR}. A pause is sometimes required when making calls using a PBX or long Press {C} or {CALL}.
  • Page 16: Useful Features During A Call

    TG74xxC(e).book Page 16 Monday, February 16, 2009 1:44 PM Making/Answering Calls L If another phone is connected to the Adjusting the handset ringer volume same line (page 10), you can also take Push the joystick up or down repeatedly the call by lifting its handset. to select the desired volume while the handset is ringing for an incoming call.
  • Page 17: Call Share

    TG74xxC(e).book Page 17 Monday, February 16, 2009 1:44 PM Making/Answering Calls To switch between calls, press Call share {CALL WAIT}. This feature allows you to join an Note: existing outside call. L Please contact your service provider/ To join the conversation, press {C} telephone company for details and when the other handset is on an outside availability of this service in your area.
  • Page 18: Shared Phonebook

    TG74xxC(e).book Page 18 Monday, February 16, 2009 1:44 PM Shared Phonebook Character table for entering names Shared phonebook Character The shared phonebook allows you to & ’ – . make calls without having to dial c A B C 2 manually.
  • Page 19: Chain Dial

    TG74xxC(e).book Page 19 Monday, February 16, 2009 1:44 PM Shared Phonebook Searching by first character Erasing entries (alphabetically) Find the desired entry (page 18). {ERASE} Press the dial key ({0} – {9}, {*}, {V}/{^}: “Yes” i {SELECT} i or {#}) which contains the {OFF} character you are searching for (page 18).
  • Page 20: Programming

    TG74xxC(e).book Page 20 Monday, February 16, 2009 1:44 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 20) –...
  • Page 21 TG74xxC(e).book Page 21 Monday, February 16, 2009 1:44 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – V.M. access – – Intercom – Initial setting Ringer setting Ringer volume " – Ringer tone Night mode – On / Off –...
  • Page 22 TG74xxC(e).book Page 22 Monday, February 16, 2009 1:44 PM Programming Programming using the direct commands {MENU} (centre of joystick) i {#} Enter the desired feature code. Enter the desired setting code. i {SAVE} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
  • Page 23 TG74xxC(e).book Page 23 Monday, February 16, 2009 1:44 PM Programming Feature Feature Setting code System Page code setting – – Register {1}{3}{0} handset *5, *6 {1}–{3}: Tone <1>–3 – – Ringer tone {1}{6}{1} (Handset) {4}–{7}: Melody 1–4 {1}: Low {2}: Medium –...
  • Page 24 TG74xxC(e).book Page 24 Monday, February 16, 2009 1:44 PM Programming Feature Feature Setting code System Page code setting – Record {3}{0}{2} greeting Recording time {1}: 1min {2}: 2min {3}{0}{5} {3}: <3min> {0}: Greeting only <111> Remote code {3}{0}{6} {2}–{7}: 2–7 rings <4> Ring count {2}{1}{1} {0}: Toll saver...
  • Page 25: Special Programming

    TG74xxC(e).book Page 25 Monday, February 16, 2009 1:44 PM Programming An alarm sounds daily at Daily Special programming the set time. Set the desired time. i {OK} Alarm L KX-TG7411 series (page 3) users skip to step 5. You can set one of 2 different alarm options (once or daily) at a time for each {V}/{^}: Select “Tone/Melody”...
  • Page 26: Call Block

    TG74xxC(e).book Page 26 Monday, February 16, 2009 1:44 PM Programming sleeping. Night mode can be set for each Call block (Call Display handset. subscribers only) Important: L Set the date and time beforehand This feature allows the unit to reject calls (page 14).
  • Page 27: Display Mode

    TG74xxC(e).book Page 27 Monday, February 16, 2009 1:44 PM Programming feature is turned on. To turn the {SAVE} feature off: {w/o NUM} i {V} i {V}/{^}: “Call block” i {SAVE} i {OFF} {SELECT} {V}/{^}: “Yes” i {SELECT} Display mode i {OFF} ■...
  • Page 28: Registering A Unit

    TG74xxC(e).book Page 28 Monday, February 16, 2009 1:44 PM Programming – Push the joystick left to return to the {OFF} previous screen. Note: L While registering, “Base regtr’ing” (Base registering) is displayed on all registered handsets. Registering a unit L When you purchase an additional handset, refer to the additional Operating additional units handset’s installation manual for...
  • Page 29: Call Display Service

    TG74xxC(e).book Page 29 Monday, February 16, 2009 1:44 PM Call Display Service Phonebook name display Using Call Display When caller information is received and it matches a phone number stored in the service phonebook, the stored name in the phonebook is displayed and logged in Important: the caller list.
  • Page 30 TG74xxC(e).book Page 30 Monday, February 16, 2009 1:44 PM Call Display Service both Call Display and Visual Call Call Waiting Deluxe service options Waiting services. When a 2nd call is received, you can choose how to handle the call by Phonebook name announcement selecting an option shown on the When caller information is received and...
  • Page 31: Caller List

    TG74xxC(e).book Page 31 Monday, February 16, 2009 1:44 PM Call Display Service L After selecting “Answer”, Displayed Function “Hold”, or “Conference”, you option can select another option. i Forwards the Forward {FLASH} i {V}/{^}: Select the waiting call to the desired option.
  • Page 32 TG74xxC(e).book Page 32 Monday, February 16, 2009 1:44 PM Call Display Service Editing a caller’s phone Erasing all caller information number before calling back {MENU} (centre of joystick) i You can edit a phone number in the {#}{2}{1}{3} caller list by adding the long distance {ERASE} i {V}/{^}: “Yes”...
  • Page 33: Answering System

    TG74xxC(e).book Page 33 Monday, February 16, 2009 1:44 PM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG7431 series (page 3) The answering system can answer and Turning the answering record calls for you when you are...
  • Page 34: Greeting Message

    TG74xxC(e).book Page 34 Monday, February 16, 2009 1:44 PM Answering System volume for call screening is turned on own greeting message, you need to again. erase your own greeting message. {MENU} (centre of joystick) i {#}{3}{0}{4} {YES} i {OFF} Greeting message Playing back the greeting When the unit answers a call, a greeting message is played to callers.
  • Page 35 TG74xxC(e).book Page 35 Monday, February 16, 2009 1:44 PM Answering System Operation Listening to messages from Erase currently playing {ERASE} the message list message Available for: *1 If pressed within the first 5 seconds of KX-TGA740C/KX-TGA840C handset a message, the previous message is played.
  • Page 36: Remote Operation

    TG74xxC(e).book Page 36 Monday, February 16, 2009 1:44 PM Answering System *2 When you play a message from the your messages remotely. The default message list, the currently playing setting is “111”. message is played back from the {MENU} (centre of joystick) i beginning.
  • Page 37: Answering System Settings

    TG74xxC(e).book Page 37 Monday, February 16, 2009 1:44 PM Answering System Note: Enter your remote access code within 10 seconds after the long L If you do not press any dial keys within beep. 10 seconds after a voice guidance prompt, the unit disconnects your call.
  • Page 38: Message Alert

    TG74xxC(e).book Page 38 Monday, February 16, 2009 1:44 PM Answering System L To use the Voice Mail service provided Note: by your service provider/telephone L If you want to select “Greeting company rather than the unit’s only”, follow the steps above and answering system, turn off the press {0} in step 2.
  • Page 39: Voice Mail Service

    TG74xxC(e).book Page 39 Monday, February 16, 2009 1:44 PM Voice Mail Service press {PAUSE} to add pauses (page 15) between the access number and Voice Mail service the password as necessary. Contact your service provider/telephone Voice Mail is an automatic answering company for the required pause time.
  • Page 40 TG74xxC(e).book Page 40 Monday, February 16, 2009 1:44 PM Voice Mail Service L If your Voice Mail service uses Voice Turning VM tone detection on/off Mail tones, the tones are heard from The default setting is “On”. any phone connected to the same {MENU} (centre of joystick) i line.
  • Page 41: Intercom/Locator

    TG74xxC(e).book Page 41 Monday, February 16, 2009 1:44 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets.
  • Page 42: Useful Information

    TG74xxC(e).book Page 42 Monday, February 16, 2009 1:44 PM Useful Information Belt clip ■ To attach ■ To remove Wall mounting Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) Mount the charger (A), then slide it down (B) and to the right (C) until it is secure.
  • Page 43: Error Messages

    TG74xxC(e).book Page 43 Monday, February 16, 2009 1:44 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called unit is in use. Busy L Other units are in use and the system is busy.
  • Page 44: Troubleshooting

    TG74xxC(e).book Page 44 Monday, February 16, 2009 1:44 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution...
  • Page 45 TG74xxC(e).book Page 45 Monday, February 16, 2009 1:44 PM Useful Information Problem Cause/solution While programming, the L A call is being received. Answer the call and start handset starts to ring. again after hanging up. I cannot register a handset L The maximum number of handsets (6) is already to a base unit.
  • Page 46 TG74xxC(e).book Page 46 Monday, February 16, 2009 1:44 PM Useful Information Problem Cause/solution The handset does not ring. L The ringer volume is turned off. Adjust the ringer volume (page 23). L Night mode is turned on. Turn it off (page 26). The base unit does not L The ringer volume is turned off.
  • Page 47 TG74xxC(e).book Page 47 Monday, February 16, 2009 1:44 PM Useful Information Problem Cause/solution Caller information is not L The handset or base unit’s ringer volume is turned announced. off. Adjust it (page 16, 23). L The Talking Call Display feature is turned off. Turn it on (page 24).
  • Page 48 TG74xxC(e).book Page 48 Monday, February 16, 2009 1:44 PM Useful Information Problem Cause/solution I cannot operate the L Someone is using the unit. Wait for the other user answering system. to finish. L A caller is leaving a message. Wait for the caller to finish.
  • Page 49: Industry Canada Notices And Other Information

    TG74xxC(e).book Page 49 Monday, February 16, 2009 1:44 PM Useful Information Industry Canada Notices and other information NOTICE: requirement that the sum of the Ringer This equipment meets the applicable Industry Equivalence Numbers of all the devices does Canada Terminal Equipment Technical not exceed 5.
  • Page 50: Warranty

    PANASONIC PRODUCT - LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to replace the product for a period as stated below from the date of original purchase.
  • Page 51: Index

    TG74xxC(e).book Page 51 Monday, February 16, 2009 1:44 PM Index Handset Deregistration: 28 Index Locator: 41 Registration: 28 Additional handset: 28 Hold: 16 Alarm: 25 Intercom: 41 Answering calls: 15 Answering system Key tone: 22 Call screening: 33 Line mode: 23 Erasing messages: 35, 37 M Making calls: 15 Greeting only: 38...
  • Page 52 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg7434cKx-tg7413cKx-tg7432cKx-tg7433c

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