Ford Taurus 2015 Owner's Manual page 434

Issue
SYNC does not This is a device
recognize my limitation.
device when I turn
on the car.
• This is a
Bluetooth audio
does not stream. phone-dependent
feature, OR
• The device is
not connected.
• Your music files
SYNC does not
recognize music may not contain
that is on my the proper artist,
device. song title, album
or genre
information, OR
• The file may be
corrupted, OR
• The song may
have copyright
protection which
does not allow it
to play.
2015 Taurus
Owners Guide gf, 2nd Printing, November 2014
USA (fus)
SYNC®
USB and media issues
Possible Possible solution(s)
cause(s)
Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Make sure the device is
connected to SYNC and that you
have pressed play on your device.
• Make sure that all song details
are populated.
• Some devices require you to
change the USB settings from
mass storage to MTP class.
433