Widex m4-m User Instructions
Widex m4-m User Instructions

Widex m4-m User Instructions

The mind440 series behind-the-ear

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User's instructions
The mind440 Series
m4-m/m4-m-CB
Behind-the-ear

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Table of Contents
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Summary of Contents for Widex m4-m

  • Page 1 User’s instructions The mind440 Series m4-m/m4-m-CB Behind-the-ear...
  • Page 3 We furthermore reserve the right to make any changes considered necessary. Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your na- tional Widex distributor for advice on how to dispose of your hearing aid.
  • Page 4: Table Of Contents

    Contents Thank you..........6 Ear-set solutions.
  • Page 5 Removing the hearing aid and instant ear -tip..34 Cleaning ..........35 The hearing aid.
  • Page 6: Thank You

    All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear. We hope you will be pleased with your new Widex hearing aid.
  • Page 7: Ear-Set Solutions

    General Ear-set solutions Several ear-set solutions are available for your hearing aid. Below, your hearing care professional can tick off the solution chosen for you. ❑ Earmould ❑ Instant ear-tip ❑ Custom ear-tip Important Unless otherwise indicated, the information provid- ed in this booklet applies to all three ear-set types.
  • Page 8: The Hearing Aid

    The hearing aid The illustration below shows the hearing aid without the ear-set. 1. Microphone openings, where the sound enters the hearing aid. 2. Program button for choosing between different listening programs is available on some models. 3. On/off function, which is integrated into the bat- tery drawer (see page 15).
  • Page 9: Function Signals

    General Function signals Your hearing aid may be set to produce a signal to indi- cate the use of certain functions. The signal can be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.
  • Page 10: The Battery

    The battery We recommend Zinc Air batteries. Use a type 10 bat- tery for your hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack.
  • Page 11 General 1. Use the nail grip to open the battery drawer. Do not press the battery drawer beyond the open position. 2. Place the battery in the drawer as illustrated, that is so that the plus (+) sign on the battery is facing in the direction indicated by the plus (+) sign printed on the round battery holder (see the long arrow).
  • Page 12: Removing The Battery

    Removing the battery 1. Open the battery drawer as previously described. Place the hearing aid on the provided cloth on a clean, plane surface and turn it as illustrated. 2. Supporting the drawer with your finger, use the provided battery magnet to push the battery out of the battery drawer from the minus side.
  • Page 13: Low Battery Indication

    General Low battery indication In the standard setting the hearing aid will produce a spoken message when the battery is nearly exhausted (see page 9). If a setting with tone indication has been chosen, four beep-tones will be produced. Once the battery is totally exhausted, the hearing aid will be completely silent.
  • Page 14 Your hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer. This type of drawer can be a good choice if the hearing aid is worn by a child.
  • Page 15: Turning The Hearing Aid On And Off

    General Turning the hearing aid on and off The battery drawer of your hearing aid also functions as the on/off switch. 1. Close the battery drawer to turn on the hearing aid. If you have just turned off the hearing aid, wait at least three seconds before turning it on again.
  • Page 16: Possible Start-Up Settings

    Possible start-up settings The hearing aid can be set to start up in two different ways. In the standard start-up setting the hearing aid minimises whistling while it is being placed on the ear. The alternative is a setting where the hearing aid whis- tles slightly while you place it on the ear.
  • Page 17: Listening Programs

    General Listening programs Depending on how your hearing care professional has programmed your hearing aid, you can have up to six listening programs intended for specific listening situa- tions. At the back of this booklet your hearing care profes- sional can list the listening programs that are available in your hearing aid.
  • Page 18 Zen: Makes fractal tones. The tones are adjusted ac- cording to your hearing loss. The Zen program may be used with amplification so both the surrounding sounds and the fractal tones are heard together. Or, it may be used alone (without am- plification) in quiet when you are not required to hear surrounding sounds.
  • Page 19: Switching Between The Listening Programs

    General Switching between the listening programs If your hearing aid model is provided with a program button, you can switch between the listening pro- grams by pressing the program but- ton at the bottom of the hearing aid. Each time you switch to another program, a click will be produced unless this function has been disabled.
  • Page 20: Remote Control

    If you have chosen the tone indication setting, the vari- ous sounds tell you which program you have chosen: • Program 1: One brief beep • Program 2: Two brief beeps • Program 3: Three brief beeps • Program 4: One long and one brief beep •...
  • Page 21: Using A Telephone

    General Using a telephone When listening on a telephone, we recommend that you hold the tele- phone against your head at an an- gle above your ear, and not directly against the ear. If the sound is not optimal, try to move the telephone loudspeaker to a slightly different position.
  • Page 22: Hearing Aid With An Earmould

    Hearing aid with an earmould The ear-set consists of the following parts: 1. Earhook 2. Tubing 3. Earmould 3a. Sound bore 3b. Vent...
  • Page 23: Placing The Hearing Aid And Earmould

    Hearing aid with an earmould Placing the hearing aid and earmould 1. Insert the earmould in the ear canal while holding the lower part of the tubing. 2. It may help to pull the outer ear backwards and up- wards with the opposite hand. 3.
  • Page 24: Removing The Hearing Aid And Earmould

    Removing the hearing aid and earmould 1. Remove the hearing aid from its position behind the ear. 2. Carefully pull the earmould out of the ear canal, while holding the lower part of the tubing. If it is difficult, you can try to move the earmould care- fully from side to side while pulling it out.
  • Page 25: Cleaning

    Hearing aid with an earmould Cleaning The following cleaning accessories are available for the hearing aid and ear-set. 1. Soft cloth 2. Wax removing tool Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
  • Page 26: The Hearing Aid

    The hearing aid Clean the hearing aid with the soft cloth after use. Never use wa- ter or cleaning solutions to clean the hearing aid. The microphone openings Clean the microphone openings by passing the wax removing tool straight through the open- ings.
  • Page 27: The Earmould

    Hearing aid with an earmould The earmould Make sure that your earmould is clean and free of ear- wax and moisture. Never use alcohol or other cleaning solutions to clean the earmould. Cleaning the earmould: 1. Disconnect the earmould from the tubing. 2.
  • Page 28: Changing The Tubing

    4. At least once a week, disconnect the earmould from the tubing and rinse the earmould thoroughly in lukewarm water. Allow it to dry overnight. 5. If there is still moisture in the earmould, use a blow- er or similar to blow it dry before attaching the ear- mould to the tubing.
  • Page 29: In Case Of Malfunction

    Hearing aid with an earmould In case of malfunction If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure that the battery drawer is closed. • The battery is dead or does not work. Insert a new bat- tery in the battery drawer of the hearing aid.
  • Page 30 If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your physician/ ENT doctor. • The tubing is broken. Replace the tubing. • The tubing is yellow and stiff. Replace the tubing. •...
  • Page 31: Hearing Aid With An Instant Ear-Tip

    Hearing aid with an instant ear-tip Hearing aid with an instant ear-tip The ear-set consists of the following parts: 1. Tubing with 1a. hook 1b. anchor 2. Instant ear-tip...
  • Page 32: Right/Left Identification

    Right/left identification The ear-set tubing is available in dif- ferent lengths for the right and left ear, respectively. The individual size is printed on the tubing. Red print indicates that it is for the right ear and blue print that it is for the left ear.
  • Page 33: Placing The Hearing Aid And Instant Ear-Tip

    Hearing aid with an instant ear-tip Placing the hearing aid and instant ear-tip 1. Place the hearing aid behind the ear, so that the hook and tubing rest comfortably on the ear, close to your head. 2. Insert the ear-tip in the ear canal while holding the lower part of the tubing.
  • Page 34: Removing The Hearing Aid And Instant Ear -Tip

    Removing the hearing aid and instant ear -tip 1. Remove the hearing aid from its position behind the ear. 2. Carefully pull the ear-tip out of the ear canal, while holding the lower part of the tubing.
  • Page 35: Cleaning

    Hearing aid with an instant ear-tip Cleaning The following cleaning accessories are available for the hearing aid and ear-set. 1. Soft cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
  • Page 36: The Hearing Aid

    The hearing aid Clean the hearing aid with the soft cloth after use. Never use wa- ter or cleaning solutions to clean the hearing aid. The microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings. If you feel resistance, withdraw the tool and try again.
  • Page 37: The Ear-Set

    Hearing aid with an instant ear-tip The ear-set Make sure that the ear-set is clean and free of earwax, moisture or the like. Otherwise the ear-tip may come off. Wipe the ear-set with the soft cloth at regular intervals. Never use alcohol or other cleaning solutions to clean the ear-set.
  • Page 38 2. Pull the ear-tip off the tubing. 3. Pass the cleaning thread through the tubing. Pull the thread out at the other end. If necessary, the ear-tip can be washed. Pull the ear-tip off the tubing. Rinse the ear-tip thoroughly in lukewarm water.
  • Page 39: Changing The Ear-Set

    Hearing aid with an instant ear-tip Changing the ear-set The ear-set should be changed on a regular basis. The life of the ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax.
  • Page 40: Assembling A New Ear-Set

    Assembling a new ear-set Push the ear-tip onto the tubing. It is very important that the ear-tip is firmly secured. Click the ear-set onto the top of the hearing aid as illustrated. For further supplies of ear-sets or if the ear-tip size no longer fits your ear, contact your hear- ing care professional.
  • Page 41: Tubing And Ear-Tip Size

    Hearing aid with an instant ear-tip Tubing and ear-tip size The ear-set must be adjusted to fit your ear exactly. It is important to choose the correct tubing length and ear- tip size in order to ensure a good and comfortable fit. At the back of this booklet your hearing care profes- sional can write down the sizes selected for you.
  • Page 42: The Anchor

    The anchor The anchor is supplied separately from the rest of the ear-set and can be used in different ways. First it is shown how the anchor can be used without prior trimming: 1a. Pull the pointed end of the anchor through the upper hole on the side of the tubing until the an- chor is stopped by the grip at the end.
  • Page 43 Hearing aid with an instant ear-tip The anchor can also be trimmed to fit your ear. There are several ways of doing this. Two such examples are shown here: Example 1 1a. Pull the pointed end of the anchor through the upper hole on the side of the tubing until the an- chor is stopped by the grip at the end.
  • Page 44 Example 2 2a. Pull the pointed end of the anchor through the upper hole on the side of the tubing until the an- chor is stopped by the grip at the end. The angled grip should be pointing towards the hearing aid. 2b.
  • Page 45 Hearing aid with an instant ear-tip General information when trimming: 3. Make sure that the end of the anchor loop is flush with the small hole and there are no sharp edges. Use the tip of your finger to check for sharp edges. If part of the anchor sticks out through the hole, creating an uneven surface, this may cause...
  • Page 46: In Case Of Malfunction

    In case of malfunction If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure that the battery drawer is closed. • The battery is dead or does not work. Insert a new bat- tery in the battery drawer of the hearing aid.
  • Page 47 Hearing aid with an instant ear-tip If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your physician/ ENT doctor. • The tubing is broken. Replace the ear-set. • The tubing is yellow and stiff. Replace the ear-set. •...
  • Page 48: Hearing Aid With A Custom Ear-Tip

    Hearing aid with a custom ear-tip The ear-set consists of the following parts: 1. Tubing with 1a. hook 2. Custom ear-tip with 2a. extraction cord...
  • Page 49: Right/Left Identification

    The custom ear-tip has ”Widex” printed on it. Red print indicates that the ear-tip is for the right ear and blue print that it...
  • Page 50: Placing The Hearing Aid And Custom Ear-Tip

    Placing the hearing aid and custom ear-tip 1. Insert the custom ear-tip in the ear canal while holding the lower part of the tubing. 2. It may help to pull the outer ear backwards and up- wards with the opposite hand. 3.
  • Page 51: Removing The Hearing Aid And Custom Ear-Tip

    Hearing aid with a custom ear-tip Removing the hearing aid and custom ear-tip 1. Remove the hearing aid from its position behind the ear. 2. Take hold of the extraction cord and carefully pull the custom ear-tip out of the ear canal. Important Do not pull the tubing to remove your hearing aid.
  • Page 52: Cleaning

    Cleaning The following cleaning accessories are available for the hearing aid and ear-set. 1. Soft cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
  • Page 53: The Hearing Aid

    Hearing aid with a custom ear-tip The hearing aid Clean the hearing aid with the soft cloth after use. Never use wa- ter or cleaning solutions to clean the hearing aid. The microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings.
  • Page 54: The Ear-Set

    The ear-set Make sure that your ear-set is clean and free of earwax, moisture or the like. Wipe the ear-set with the soft cloth at regular intervals. Never use alcohol or other cleaning solutions to clean the ear-set. Cleaning a blocked tubing: 1.
  • Page 55 Hearing aid with a custom ear-tip 3. Pass the cleaning thread through the tubing. Pull the thread out at the other end. If necessary, the custom ear-tip can be washed. Pull the ear-tip off the tubing as described. Rinse the ear-tip thoroughly in lukewarm water.
  • Page 56: Changing The Tubing

    Changing the tubing The tubing should be changed on a regular basis. The life of the tubing is individual and depends on a number of factors, such as how much the hearing aid is used. If your ear-set tubing becomes slack, stiff, yellow or cracked, replace the tubing.
  • Page 57: Assembling A New Ear-Set

    Hearing aid with a custom ear-tip Assembling a new ear-set 1. Hold the custom ear-tip between two fingers, with the extraction cord downwards. Hold the tubing with the other hand as illustrated. Gently press the tubing into place in the custom ear-tip. 2.
  • Page 58: Tubing Size

    Tubing size The ear-set must be adjusted to fit your ear exactly. It is important to choose the correct tubing length in order to ensure a good and comfortable fit. Your hearing care professional will choose the correct tubing length for you the first time.
  • Page 59: In Case Of Malfunction

    Hearing aid with a custom ear-tip In case of malfunction If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure that the battery drawer is closed. • The battery is dead or does not work. Insert a new bat- tery in the battery drawer of the hearing aid.
  • Page 60 If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your physician/ ENT doctor. • The tubing is broken. Replace the tubing. • The tubing is yellow and stiff. Replace the tubing. •...
  • Page 61: Caring For Your Hearing Aid

    • When not in use, do not expose the hearing aid to ex- treme heat or high humidity. • In environments with high humidity, a Widex drying kit may be used daily to reduce the amount of mois- ture inside the hearing aid. See the instructions en-...
  • Page 62 • Widex hearing aids are not certified for use in mines or other areas with explosive gases. • To maintain the proper shape of the ear-set, be care- ful not to twist or squeeze it out of shape when your hearing aid is placed in the case.
  • Page 63: Good Advice

    General Good advice • The use of hearing aids increases the risk of accumu- lation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid consid- erably.
  • Page 64 • The hearing aid will not restore normal hearing but can help you make best possible use of your remain- ing hearing ability. However, you should be aware that it takes time to get used to a new hearing aid and new sounds.
  • Page 65 General • Please be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. Therefore, we rec- ommend that you remove the hearing aid and ear- set from your ear at night to allow the ear canal to be ventilated.
  • Page 66: Your Hearing Aid

    Your hearing aid (To be filled out by the hearing care professional) Date: ____________________ Battery type: _____________ Ear-set: ❑ Earmould ❑ Instant ear-tip ❑ Custom ear-tip Ear-tip size: Left______ Right______ Tubing size: Left______ Right______ Listening programs Chosen program position Master Acclimatisation Music Comfort...
  • Page 68 ¡9 514 0108 001t¤ ¡#02y¤ Printed by HTO / 2010-01 9 514 0108 001 #02...

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M4-m-cb

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