Widex Menu Series User Instructions
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Widex Menu Series User Instructions

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USER INSTRUCTIONS
THE WIDEX MENU™FAMILY
ME-X model
In-the-ear

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  • Page 1 USER INSTRUCTIONS THE WIDEX MENU™FAMILY ME-X model In-the-ear...
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series:  Vent  No vent PROGRAMS  Master  Music  TV  T  M+T  Standard  Acclimatisation  Audibility Extender  Zen NOTE Read this booklet carefully before your start using your hearing aid.

  • Page 3: Table Of Contents

    CONTENTS YOUR HEARING AID................... 5 Welcome......................5 Your hearing aid at a glance............... 5 Important safety information.................6 THE HEARING AID..................8 Indications for use....................8 Intended use.....................8 The battery....................... 8 Low battery indication................9 Changing the battery...................9 Sound signals....................11 How to tell right from left................11 Turning the hearing aid on and off...............
  • Page 4 Tools.........................16 Cleaning......................16 The wax guard....................19 ACCESSORIES..................22 TROUBLESHOOTING................23 REGULATORY INFORMATION..............26 Information regarding disposal..............26 SYMBOLS....................27...

  • Page 5: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.

  • Page 6: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
  • Page 7 Your hearing aids are designed to operate within the temperature, humidity and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH and 750 to 1060 mBar. You can find technical data sheets and additional information on your hearing aids on https://global.widex.com.

  • Page 8: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.

  • Page 9: Low Battery Indication

    NOTE Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected. Never attempt to recharge a zinc-air hearing aid battery, as it could explode.
  • Page 10 Now place the battery in the battery compartment as shown. Close the battery compartment door. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.

  • Page 11: Sound Signals

    Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on your needs and preferences. Program 1 Message/one short beep Program 2 Message/two short beeps Program 3...

  • Page 12: Putting On And Removing Your Hearing Aid

    To turn off the hearing aid, push the battery door downwards. NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use. Putting on and removing your hearing aid Close the battery lid completely.

  • Page 13: Sound Adjustment

    NOTE If you find it difficult to take out the hearing aid, move it carefully from side to side. Sound adjustment Your hearing aid adjusts the volume automatically according to your sound environment. If you have a remote control, you can also adjust the sound manually, depending on your needs and preferences.

  • Page 14: Programs

    Programs PROGRAMS Master For everyday use Music For listening to music For listening to the TV With this program you listen through the hearing aid's telecoil, which allows you to listen directly to the sound without background noise (requires a teleloop system) This program is a combination of the hearing aid's microphone and the telecoil.

  • Page 15: The Zen Program

    *Available separately The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. If you perceive a decrease in loudness or tolerance of sounds, speech not to be as clear, or worsening tinnitus, contact your hearing care professional.

  • Page 16: Cleaning

    CLEANING Tools You will receive the following cleaning tools with your hearing aid: 1. Cloth 2. Brush 3. Long wax-removing tool 4. Short wax-removing tool 5. Battery magnet 2. 3. 4. 5. Cleaning Cleaning your hearing aid every day will make it more efficient and more comfortable to wear.
  • Page 17 The sound outlet Remove any visible earwax from around the sound outlet with the small brush or cloth. Never try to clean the wax guard. NOTE If you can't clean the sound outlet, contact your hearing care professional. Never insert anything into the sound outlet as this can ruin your hearing aid. The microphone openings Clean the microphone openings in the hearing aid front as follows: Open the battery door and turn the hearing aid so...
  • Page 18 Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you.

  • Page 19: The Wax Guard

    The wax guard The wax guard helps to protect the hearing aid against earwax. Always use wax guards supplied by Widex with your hearing aid. Changing the wax guard Open the wax guard case as illustrated. The wax guard consists of the following parts: 1.
  • Page 20 Keep the holder at a right angle. Pull the used wax guard straight out. Insert the new wax guard into the opening of the sound outlet and press it gently.
  • Page 21 Pull the holder straight out. Ask your hearing care professional about how often you should change the wax guard. The wax guard is for one-time use only and is not intended to be cleaned. If the wax guard fits loosely, discard it and use a new one. If the wax guard falls off inside your ear, contact your doctor or hearing care professional to have it removed.

  • Page 22: Accessories

    ACCESSORIES Remote control A remote control gives you a number of additional options.

  • Page 23: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the battery is completely silent placed correctly and the...
  • Page 24 Problem Possible cause Solution The hearing aid Your ear is blocked by Contact your doctor whistles continuously earwax It is not correctly placed Take it out and reinsert it in your ear canal It fits loosely in your ear Contact your hearing canal care professional The hearing aid is...
  • Page 25 Problem Possible cause Solution The hearing aids do a. The device is used a. Move the device closer not respond with a beyond the transmission to the hearing aids corresponding change range b. Move away from in volume or program b.

  • Page 26: Regulatory Information

    REGULATORY INFORMATION Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries along with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for electrical waste and electronic equipment, or given to your hearing care professional for safe disposal.

  • Page 27: Symbols

    SYMBOLS Symbols commonly used by WIDEX A/S in medical device labelling (labels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 28 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand markets.
  • Page 32 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://www.global.widex.com 9 514 0209 071 01 Manual no.: 9 514 0209 071 #01 Issue: 2019-03...

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