Sony Technical Support
On the Web
You can contact the Technical Assistance Network (TAN) on the Internet:
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Telephone Support
For dedicated phone support (available from 8:30 a.m. to 8:00 p.m. Eastern time, Monday through
Friday):
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Written Requests for Assistance
Sony's Business Information Center (BIC) serves as a "virtual reception desk" for the Broadcast
and Professional Group. Staffed with full-time agents, the center is the focal point of contact for
any Broadcast and Professional Group inquiry. The BIC is designed to provide general information,
including product specifications, literature and list prices to inquiring callers.
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PT10-ADD Additional Camera Pan/Tilt System
http://bpgprod.sel.sony.com/infosupport.bpg
(201) 833-5333
Tel: 1-800-686-SONY
Email: http://bpgprod.sel.sony.com/cic.htm
Sony Technical Support
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