Do you have a question about the Q-BIC and is the answer not in the manual?
Questions and answers
Mike kirkham
March 31, 2025
How can I get parts to fix the door on our Panorama BIC stove?
1 comments:
Mr. Anderson
March 31, 2025
You can obtain parts to fix the door on a RAIS Q-BIC stove by purchasing replacement spare parts from your RAIS distributor or stockist. Only use spare parts recommended by RAIS to maintain the warranty. Refer to the spare parts diagrams for the RAIS Q-BIC to identify the correct parts.
HETAS Ltd as an intermittent operating appliance for burning wood logs only. A RAIS wood burning stove is more than just a heat source: it also shows that you care about design and quality in your home. To make the most of your wood burning stove it is important that you read the manual thoroughly, before installing and using it.
The heated air pours out at the top of the stove, which ensures a circulation of warm air throughout the room. The stoves are equipped with a “cold” lever – RAIS special feature – which means you could almost do away with gloves. Be aware, however, that all exterior surfaces become...
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Installation instructions The following pages give instructions for the safe and proper installation of this heating ap- pliance in the UK. These instructions cover the basic principles of installation, although detail may need slight modification to suit particular local site conditions.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Chimney The chimney is the driving force which makes the stove function. In order for the stove to perform satisfactorily the chimney height must be sufficient to ensure the correct draught of 14 to 18 Pa so as to clear the products of combustion and prevent problems of smoke emanating into the room when firing.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert If it is found that there is excessive draught in the chimney then either an adjustable flue damper or alternatively a draught stabiliser should be fitted. The adjustable flue damper should not close off the flue entirely but should in its closed position leave a minimum continuous opening free area of at least 20 % of the total cross sectional area of the flue or fluepipe.
When you choose where to set up your RAIS wood burning stove, you should consider the heat distribution to the other rooms. This will enable you to get the best use out of your stove.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert...
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Installation instructions - Q-BIC insert First loosen the screw in upper right corner and the screw in lower left corner (both door side) - do not onscrew entirely - now it’s possible to remove the insert from the cassette.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Assembly the topplate with the following self-drilling screws. By a brick wall: The outermost part of the upper covering is broken off before it is assembled with the two screws. The top plate is not used NB!! A 30°...
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Fitting hole for brick wall Fitting holes for angle brace for panelled wall. ATTENTION!! Important that the cassette is posotion in 90° angel and levelled both horizontal an vertical.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Assembly the stove in cassette Lift the stove up onto the base plate and place it as shown in the picture on the left. NB!! Basic settings on the adjusting bolts are approx. 32.5 mm (between the bottom of the stove's base and the base plate on the internal box).
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Push the insert until the front is in level with the wall. Afterwards push the insert from the other side until it is in level with the other wall. The screws - in upper right corner and lover left corner - you started loosen (page 8), is fastened.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert...
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Q-BIC insert Brick and panelled wall Mounting distance for panelled wall NB!! - combustible material OBS!!! Hullerne i bunden må (insulation ability such as Aqua panel Do not cover the ikke dækkes til.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Mounting distance for brick wall / firewall...
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Installation distance in case of non-combustible wall We recommend a minimum distance to non-combustible material of 50 mm (F) for cleaning considerations. It should always be possible to access the accessdoor.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Normal set-up (right-angle) secure base A. Distance to furniture 750 mm Distance to flammable materials: - in front (floor) 300 mm C. - to the side (floor) 150 mm D. - to the rear (floor)
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Corner set-up 45° fixed socket A. Distance to furniture 750 mm Distance to flammable materials: B. - in front (floor) 300 mm C. - to the side (floor) 150 mm D. - to the rear (wall) 200 mm E.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert For the Installer Finally before firing the stove for the first time a check should be made to ensure that the assembly and stove installation has been satisfactory and that there are no leaks in any seals in the appliance and appliance connections to the chimney.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Operating instructions Please note that HETAS Approval only covers the use of wood in the stove and approval does not cover the use of other fuels either alone or mixed with other fuels, nor does it cover instructions for the use of other fuels.
2-3 days before you need it. Regulating the combustion air All RAIS stoves are equipped with a one-handed operating lever for regulating the damp- er. The stove-specific regulating mechanisms can be seen on the diagrams. Primary air is the combustion air added to the primary combustion zone, i.e. the bed of glowing embers.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Using the wood burning stove Adjustment of the air damper. The damper has 3 settings. RAIS Q-BIC Position 1 The air damper is closed, which means no air supply. Position 2 Push the handle to the left, to wher the marking is.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert RAIS Q-BIC insert Position 1 The air damper is closed, which means no air supply. Position 2 Push the handle to the left, to wher the marking is. This position gives full secondary air.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert First usage A careful start pays off. Start with a small fire, so that the wood burning stove can get accus- tomed to the high temperature. This gives the best start and any damage is avoided.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Lighting and fuelling To light the stove, use alcohol briquettes or similar, as well as approx. 2 kg of firewood, split into kindling sticks. Set the air damper to the fully open position.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert When the flames are clear - after approx. 5-10 min. - close the door. Damper - see adjustment of air damper. After approx. 10-20 min. - when you have a good bed of glowing embers - add 2-3 pieces of wood.
- Moisten a piece of paper or newspaper, dip it in the ash, and rub the sooty glass with - Now rub with a piece of paper and the glass will become clean. - As an alternative you can use glass polish, which you can buy from you RAIS distributor. Clean the exterior with a dry sponge.
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Cleaning of the flue ways The fixing clips are pushed up and removed from the ska- mol on the side. The fixing clips is placed in the top right corner of the firebox.
- leaky chimney - leakage between chimney and flue If your stove continues to malfunction, we recommend that you contact your RAIS dis- tributor or chimney sweep. IMPORTANT!! To ensure safe burning there must be clear yellow flames or clear embers at all times.
RAIS - manual for Q-BIC & Q-BIC insert Accessories and spare parts If spare parts other than those recommended by RAIS are used, the warranty is voided. All replaceable parts can be bought as spare parts from your RAIS distributor.
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert...
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Spare parts diagram - RAIS Q-BIC 127 Pos. Number Item no./description 706060290 / 95 Top plate 706010490 / 95 Steel back panel 706010590/95 Fixed window 706010190 / 95 Steel side panel...
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert...
ENGLISH RAIS - manual for Q-BIC & Q-BIC insert Spare parts diagram - RAIS Q-BIC insert Pos. Number Item no. / description 707170190/95 Complete front 706010590/95 Fixed window 7061090/95 Door 7060905sv Handle for air control 7061301 Smoke connector 7062200 Set of skamol stones 7071301SV Complete smoke connector - 45°...
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ENGLISH RAIS - manual for Q-BIC & Q-BIC insert...
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RAIS A/S Industrivej 20 DK-9900 Frederikshavn www.rais.dk...
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Do you have a question about the Q-BIC and is the answer not in the manual?
Questions and answers
How can I get parts to fix the door on our Panorama BIC stove?
You can obtain parts to fix the door on a RAIS Q-BIC stove by purchasing replacement spare parts from your RAIS distributor or stockist. Only use spare parts recommended by RAIS to maintain the warranty. Refer to the spare parts diagrams for the RAIS Q-BIC to identify the correct parts.
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