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Acard ARS-2018 User Manual

Scsi to sata mirror smart
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ARS-2018/2018E
SCSI to SATA Mirror Smart
User's Manual
Version: 1.0
Copyright © 2006 ACARD Technology Corp.
Release: April 2006

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Summary of Contents for Acard ARS-2018

  • Page 1 ARS-2018/2018E SCSI to SATA Mirror Smart User’s Manual Version: 1.0 Copyright © 2006 ACARD Technology Corp. Release: April 2006...

  • Page 2: Copyright And Trademarks

    ACARD is the trademarks of ACARD Technology Corp. Microsoft and the Windows Logo are the registered trademarks, and Windows is the trademark of Microsoft Corporation.

  • Page 3: Table Of Contents

    1.4 Package ..............5 1.5 Quick Start ............5 1.6 HDD Compatibility..........7 Chapter 2 Installation......... 8 2.1 Install HDD into ARS-2018 ......... 10 2.2 Install HDD into ARS-2018E ......11 2.3 DIP Switch Setting ..........13 2.3.1 ARS-2018 ............... 13 2.3.2 ARS-2018E ..............

  • Page 4: Chapter 1 Introduction

    ARS-2018/2018E Manual Chapter 1 Introduction 1.1 Overview ARS-2018/2018E is an internal/external SCSI to SATA RAID subsystem using cost- effective SATA hard drives to achieve SCSI efficiency. Both 2018 and 2018E adopt ACARD’s ROC (RAID-On-Chip) technology, which is essential for drive mirroring, data rebuilding and protection.

  • Page 5: Package

    Step 1: Prepare 2 SATA hard drives of the same model. Step 2: Unlock the 2 trays and take them out of ARS-2018. Step 3: Put a hard drive into each tray and aim its end to the tray’s connector.
  • Page 6 Step 5: Set a proper and unique SCSI ID for ARS-2018 (see 2.3.1). Step 6: Fasten ARS-2018 to the interior of PC with screws. Step 7: Connect ARS-2018 to the SCSI card with an internal SCSI cable. Be sure to add a terminator to the end (see 2.4 ).

  • Page 7: Hdd Compatibility

    ARS-2018/2018E is also compatible with various kinds of SCSI cards, and can operate well in Mac OS and Linux. If your hard drive is not approved by ACARD, contact us or local distributor for assistance.

  • Page 8: Chapter 2 Installation

    ARS-2018/2018E Manual Chapter 2 Installation ARS-2018 The front LEDs on the front panel, see 3.3 Key locks Four buttons on the LCD panel, see 3.1 The back SE/LVD SCSI connector Power connectors SCSI ID & function switch, see 2.3.1...
  • Page 9 ARS-2018/2018E Manual ARS-2018E The front LEDs on the front Key locks panel, see 3.3 Four buttons on the LCD panel, see 3.1 The back SE/LVD SCSI connectors SCSI ID switch, see 2.3.2 Function switch, see 2.3.2 RS-232 (for test only)

  • Page 10: Install Hdd Into Ars-2018

    ARS-2018/2018E Manual 2.1 Install HDD into ARS-2018 Follow the steps below to install the hard drives into the trays of ARS-2018. (1). Unlock. (2). Open the tray by pushing the fastener to the left. (3). Pull the handle to slide the 4).

  • Page 11: Install Hdd Into Ars-2018E

    (9). Lock. NOTICE: (1) Be sure to unlock the tray before removing it. (2) The provided trays are designed for ACARD ARS-2018/2018E/2019. Do not use any sub- stitutes without ACARD’s authorization. ACARD will not maintain or provide any after service/warranty if the problem is due to us- ing a substitute.
  • Page 12 ARS-2018/2018E Manual (3). Pull the handle to slide the 4). Put a hard drive into the tray, and aim tray out. its end to the connector of the tray. (5). Push the hard drive till it attaches (6). Turn the tray carefully and fasten with the connector.

  • Page 13: Dip Switch Setting

    NOTICE: (1) Be sure to unlock the tray before re- moving it. (2) The provided trays are designed for ACARD ARS-2018/2018E/2019. Do not use any substitutes without ACARD’s authorization. ACARD will not maintain or provide any after ser- vice/warranty if the problem is due to using a substitute.

  • Page 14: Ars-2018E

    ARS-2018/2018E Manual ID=8 ID=9 ID=10 ID=11 ID=12 ID=13 ID=14 ID=15 2.3.2 ARS-2018E Function Switch Pin 1 Reserved ON : SE Mode Pin 2 OFF : LVD Mode ON : For Narrow SCSI Bus Pin 3 OFF : For Wide SCSI Bus...

  • Page 15: Connect Ars-2018 To Pc

    ID=11 ID=12 ID=13 ID=14 ID=15 2.4 Connect ARS-2018 to PC (1). Open the PC case, insert ARS-2018, and connect two 4-pin power cords to make Mirror Smart work well. (2). Connect a SCSI cable to the SCSI adapter’s internal connector.

  • Page 16: Connect Ars-2018E To Pc

    ARS-2018/2018E Manual (3). Connect the other end of the SCSI cable to ARS-2018, and attach a terminator. (4). Fasten with 8 screws, and close the PC case. 2.5 Connect ARS-2018E to PC Connect one set of ARS-2018E (1). Insert one end of the SCSI cable into the SCSI adapter’s external connector,...
  • Page 17 ARS-2018/2018E Manual (2). Connect the power cord, and attach a terminator to the other SCSI connector of ARS-2018E. Connect more sets of ARS-2018E (1). Insert one end of the 1st SCSI cable into the SCSI adapter’s external connector, and the other end into the upper SCSI connector of the 1st set.
  • Page 18 ARS-2018/2018E Manual (3). Connect the power cords to each set, and attach a terminator to the last set. Once installing successfully, you can find ARS-2018/2018E as Mirror Smart 2018 in “Device Manager” under “My Computer”.

  • Page 19: Chapter 3 The Control Panel

    : to confirm a setting or enter the selected function. ESC : to cancel a setting or return to the previous menu. 3.2 LCD Operation There are 5 major function menus in ARS-2018/2018E as the following charts show. 1: SYSTEM INFORMATION 1.1: RAID information 1.2: Disk1 info...
  • Page 20 ARS-2018/2018E Manual 2: SETUP 2.1: 2.2: 2.3: RAID Option Health Option Display Option 2.1.1: 2.2.1: 2.3.1: Max SCSI speed Fan detect Standby time 2.1.2: 2.2.2: 2.3.2: RAID alarm (Only Fan auto control Page switch rate M irror or JBOD) 2.2.3: 2.1.3:...
  • Page 21 ARS-2018/2018E Manual 3: ADVANCED SETUP 3.1: Change 3.6: Remove 3.8: Mirror size 3.2: Scan Disk1 3.3: Scan disk2 RAID mode Disk1 (Only Mirror) (Only Mirror) 3.1.1: 3.8.1: Set Mirror mode Set maximum Select 3.8.2: primary disk Extend size Double Confirm to Setup 3.7: Remove...
  • Page 22 ARS-2018/2018E Manual 1. SYSTEM INFORMATION : the information of the system RAID information : the informaiton of RAID subsystem Display the RAID subsystem’s vendor, model name, firmware version, SCSI speed, RAID mode, RAID capacity. Disk 1 info : the information of the upper hard drive Display the upper hard drive’s brand, model, firmware version, SATA...
  • Page 23 ARS-2018/2018E Manual 2.2.2 Fan auto control : control a fan automatically The system will adjust the speed of a fan automatically according to the warning temperature. 2.2.3 Warning Temperature : set the warning temperature If the system temperature is over the set level, there will be an alarm and a blinking on the screen to warn the system administrator, and the warning will be recorded to the event log.
  • Page 24 ARS-2018/2018E Manual Scan Disk 1 : scan the upper hard drive It is to scan if the upper hard drive is all right. While scanning, the system will ask if you want to continue scanning when it detects a failed track in the hard drive.

  • Page 25: The Leds

    ARS-2018/2018E Manual Compare : compare the data It is to compare if the two hard drives’ data are the same. During comparison if there is any data inconsistent, the system will start to rebuild the remaining data from the primary hard drive to the secondary one.

  • Page 26: Chapter 4 Troubleshooting

    ARS-2018/2018E Manual Chapter 4 Troubleshooting If you have any problem in using ARS-2018/2018E, you can try to solve it by refer- ring to the methods below. But if you still cannot solve, fill in the technical support form at the end of the manual, and send to us.
  • Page 27 Confirm if Mirror Smart and SCSI cable are connected properly. Confirm if the qualities of SCSI cable and terminator are acceptable. ARS-2018/2018E communicates with the SCSI card in 160MB/s of trans- fer rate, so if the SCSI cable or terminator is bad, the electronic signal will be unstable.
  • Page 28 ARS-2018/2018E Manual 5. Update the firmware of Mirror Smart and change the mirror size Refer to Appendix 2. 6. OS didn’t detect Mirror Smart’s hard drives Confirm if the SCSI card has been correctly installed (see the following steps 1 to 3).
  • Page 29 ARS-2018/2018E Manual Step 2. Enter “Computer Management” to choose “Device Manager”. Figure 4-2 Step 3. In “Device Manager” double click “SCSI and RAID controllers” to examine if the driver of SCSI card has been correctly installed. Figure 4-3...
  • Page 30 ARS-2018/2018E Manual Step 4. In “Device Manager” double click “Disk drives” to confirm if the system has detected the disk of Mirror Smart. Figure 4-4 Step 5. Add a new partition for the hard drive of Mirror Smart in the “Disk Manage- ment”...
  • Page 31 ARS-2018/2018E Manual The following figure shows the condition of the hard drive after partition. Figure 4-6...

  • Page 32: Appendix 1 Migrate Existing Hdd To Mirror

    ARS-2018/2018E Manual Appendix 1 Migrate Existing HDD to Mirror 1. Migrate the current SATA HDD (source HDD A for storing data) into Mirror Smart to form a new mirroring disk Step 1. Take two empty trays out of Mirror Smart.
  • Page 33 ARS-2018/2018E Manual from Mirror Smart according to the above steps, try the third method. 3. Install two new SATA HDDs (newly purchased or fine) and a new OS (e.g. Windows XP) into Mirror Smart Step 1. Take two empty trays out of Mirror Smart.

  • Page 34: Appendix 2 Mirror Smart Utility

    ARS-2018/2018E Manual Appendix 2 Mirror Smart Utility The Mirror Smart Utility is used to manage and control ARS-2018/2018E. With it you can easily set, change and monitor the status of Mirror Smart. After entering the utility, if you want to change some basic settings, you can click...
  • Page 35 ARS-2018/2018E Manual The main items in “Preference” are explained as follows. 1. Set the updating time of the system conditions. 2. Set the time interval to record the system conditions. 3. Set the speed of data comparing. 4. Set to reveal this utility when anything wrong happens.
  • Page 36 ARS-2018/2018E Manual If you want to set the functions of Mirror Smart, you can click “Setup” and select “Mirror Smart Setup” as shown below.
  • Page 37 ARS-2018/2018E Manual The main items in “Mirror Smart Setup” are explained as follows. 1. The system will produce a warning and show a message when the fan is malfunctioned. 2. The system will adjust the speed of fans automatically according to the warning temperature.
  • Page 38 ARS-2018/2018E Manual If you want to change the RAID mode, you can click “Setup” and select “Change RAID mode” as shown below. 1. Select the RAID mode. 2. Select a hard drive as the primary disk.
  • Page 39 ARS-2018/2018E Manual If you want to change the size of Mirror Smart, you can click “Setup” and select “Extend Mirror Size” as shown below. 1. Set a new size equal to or larger than the current one. 2. Set the maximum size.
  • Page 40 ARS-2018/2018E Manual If you want to update the firmware of Mirror Smart, you can click “Setup” and select “Update Firmware” as shown below. 1. The current F/W version. 2. Update to the newest version. 3. Click “Open” and then “Yes” to confirm.
  • Page 41 ARS-2018/2018E Manual If you want to update the firmware of the LCD module in Mirror Smart, you can click “Setup” and select “Update LCD Module” as shown below. 1. The current F/W version. 2. Update to the newest version. 3. Click “Open” and then “Yes” to confirm.
  • Page 42 ARS-2018/2018E Manual If you want to receive a mail when system or a hard drive fails, you can click “Setup” and select “Mail Notification Setup” as shown below. Then, in “Mail Setup” be sure that Enable mail notification is activated. And type related data in the following three...
  • Page 43 ARS-2018/2018E Manual Then click “Supervisor”, and type the receiver’s mail address in the row near to the bottom. After clicking “Add”, the address will be added to the list. Finally click “Event Filter”, and choose one or more than one events for which you will send a mail to notify the supervisor.
  • Page 44 ARS-2018/2018E Manual If you want to know the version of Mirror Smart Utility, you can click “About!”. Click “Status List” to see the status of Mirror Smart. 1. Host Bus ID No. and the SCSI adapter. 2. Target ID No. and the Mirror Smart.
  • Page 45 ARS-2018/2018E Manual Click “Mirror Info” to see all information of the hard drives and the status of Mirror. 1 0 . 1. The system’s firmware version, capacity, status, SCSI bus speed as one HDD. 2. HDD’s frimware version capactiy, status, SATA bus speed in the upper tray.
  • Page 46 ARS-2018/2018E Manual Click “Compare HDDs” to see if the Source HDD and the Target HDD contain the same data. The percentage bar on the bottom of the figure shows the process of comparison or rebuilding.
  • Page 47 ARS-2018/2018E Manual If you didn’t install a hard drive, the status will be shown as follows. If the system didn’t detect the hard drive, or the hard drive is failed, the status will be shown as follows.
  • Page 48 ARS-2018/2018E Manual If you want to read the record of an event log, click “Open Event Log” under “Event Log”. Then, choose the file you need.
  • Page 49 ARS-2018/2018E Manual Click the file to read as the following figure shows. The “Event Log” describes the time and status when an event happens. It is helpful for you to solve the problems.

  • Page 50: Appendix 3 About Raid

    ARS-2018/2018E Manual Appendix 3 About RAID RAID (Redundant Array of Independent Disks) is a system composed of many hard drives; that is, multiple physical drives form a single virtual drive to be recognized by the system. The advantages of RAID technology are increasing the read/write speed of a hard drive, achieving better data protection, and enlarging the capacity of a single drive like Drive C, Drive D, etc.
  • Page 51 ARS-2018/2018E Manual RAID 1 (Mirroring) RAID 1 must be composed of hard drives in even number. The RAID controller will divide the hard drives into a pair, and write data simultaneously into the two hard drives. The two hard drives contain the same data. When one hard drive’s data are damaged, you can replace the failed hard drive, and the RAID controller will restore the data by the backup on the other hard drive.
  • Page 52 ARS-2018/2018E Manual JBOD (Just a Bunch of Disks) JBOD, formal word spanning, is not a real RAID setting. It simply links a bunch of disks into a big hard drive. It doesn’t have the functions of quick read/write speed and error tolerance. However, compared with RAID 0, JBOD doesn’t waste the hard drive capacity.

  • Page 53: Appendix 4 Scsi Adapter Compatibility

    Tekram DC-390U2W(53C895) Tekram DC-390U3W Tekram 390UF LSI Symbios 53C875 Ultra Wide SCSI Controller If your SCSI adapter cannot be compatible wtih ARS-2018/2018E, fill in the techni- cal support form on the next page and send to us for quick service.

  • Page 54: Technical Support Form

    ARS-2018/2018E Manual Technical Support Form Email: support@acard.com http://www.acard.com Model: *F/W Version: ARS-2018/2018E System Configuration Motherboard * BIOS version SCSI adapter * Chipset Memory Display card Other I/O card * OS version * Hard Disk Tray 1 Tray 2 Brand *...

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