Lexmark X543 Series Service Manual page 69

Lexmark x543 series; x544 series laser multifunction printer
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Service error messages (1XX, 8XX and 9xx) (continued)
Error code
Description
959.22 Service
Challenge Secret Failure.
System Board
959.23 Service
Hardware control self test failure during
System Board
initialization.
959.24 Service
EEPROM Retention Error (write failure)
System Board
959.25 Service
Insufficient device space during
System Board
hardware programming.
959.26 Service
Incremental counter reset exceeds
System Board
maximum value.
959.27 Service
Increment count failed due to
System Board
maximum value limit.
959.28 Service
Invalid SP memory configuration.
System Board
960.xx Service
RAM memory error: RAM soldered on
Memory Error
the board is bad.
961.xx Service
RAM memory error: slot 1 RAM is bad.
Memory Failure
962.xx Service
RAM memory error: slot 2 RAM is bad.
Memory Failure
963.xx Service
RAM memory err
Memory Error
964.xx Service
Download emulation cyclic redundancy
Emulation Error
check (CRC) failure has occurred. A
checksum failure detected in the
emulation header or emulation file.
975.xx Service
Network error: unrecognizable network
Standard Network
port.
or
975.xx Service
Network Card x
976.xx Service
Unrecoverable software or error in
Standard Network
network or network port.
or
976.xx Service
Network Card x
Action
ASIC/SP mismatch
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Replace controller board.
See"Controller
board removal" on page
Check RAM. If RAM is ok, replace the
controller.
See"Controller board
removal" on page
4-16.
Check RAM. If RAM is ok, replace the
controller.
See"Controller board
removal" on page
4-16.
The following actions may be taken:
1. Disable the Download Emulation.
2. Program the download emulation into
the code overlay SIMM again.
3. If the problem is not resolved replace
the code overlay SIMM, and download
emulation again.
Replace the standard network card or the
card in the specified slot.
If unable to clear the error message, check
the following:
• If installed, check network card for
correct installation.
• If correctly installed, replace the
network card.
• If a network card is not installed,
replace the controller board.
Diagnostic information
7525-xxx
4-16.
4-16.
4-16.
4-16.
4-16.
4-16.
4-16.
4-16.
2-25

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