Motorola DS6708 Product Reference Manual page 41

Troubleshooting (Continued)
Table 3-1
Problem
Digital scanner decodes bar
code, but does not transmit the
data to the host.
Host displays scanned data
incorrectly.
Digital scanner emits
high/high/high/low beeps when
not in use.
Digital scanner emits low/high
beeps during programming.
Digital scanner emits
low/high/low/high beeps during
programming.
Possible Causes
Digital scanner is not programmed for
the correct host type.
Interface cable is loose.
If 4 long low beeps are heard, a
transmission error occurred.
If 5 low beeps are heard, a conversion
or format error occurred.
If low/high/low beeps are heard, an
invalid ADF rule is detected.
If high/low beeps are heard, the digital
scanner is buffering Code 39 data.
Digital scanner is not programmed to
work with the host.
RS-232 receive error.
Input error or Cancel bar code was
scanned.
Out of ADF parameter storage space.
The digital scanner may be out of
Synapse parameter storage space.
Maintenance & Technical Specifications
Possible Solutions
Scan the appropriate host type
programming bar code. See the
chapter corresponding to the host type.
Re-connect the cable.
Set the digital scanner's
communication parameters to match
the host's setting.
Configure the digital scanner's
conversion parameters properly.
Program the correct ADF rules.
Normal scanning a Code 39 bar code
and the Code 39 Buffering option is
enabled.
Scan the appropriate host type
programming bar code.
For RS-232, set the digital scanner's
communication parameters to match
the host's settings.
For a Keyboard Wedge configuration,
program the system for the correct
keyboard type, and turn off the CAPS
LOCK key.
Program the proper editing options
(e.g., UPC-E to UPC-A Conversion).
Normal during host reset. Otherwise,
set the digital scanner's RS-232 parity
to match the host setting.
Scan the correct numeric bar codes
within range for the parameter
programmed.
Erase all rules and re-program with
shorter rules.
Scan Set Synapse Defaults bar code
for cables no longer in use and
re-program the digital scanner for the
current host interface.
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