No Pictures Problems - Foscam FI8907W User Manual

4.1.1 I have forgoten the administrator username and/or password
To reset the administrator username and password, press and hold down the RESET BUTTON
for 10 seconds. Upon releasing the reset button, the username and password will return to the
factory default administrator username and password. Please power on the camera before reset
Default administrator username: admin
Default administrator password: No password
4.1.2 Subnet doesn't match, dbclick to change
If the IP Camera Tool shows the error "Subnet doesn't match, dbclick to change!", select Obtain
IP from DHCP server.
If this error still exists after obtaining an IP from the DHCP server, check the local area
connection of your computer and verify the subnet and gateway of the camera which should be
the same subnet of your computer.

4.1.3 No Pictures Problems

Video streaming is managed by the ActiveX controller. If the ActiveX controller isn't installed
correctly you will see no video image. There are two ways to resolve this problem:
1) Reinstall "IP Camera Tool" and ActiveX controller（recommended）.
2) Download ActiveX controller and set the security setting of IE: IE browser  Tool  Internet
ProperSecurityCustom LevelActiveX control and Plug-ins. The first three options of front
should be set to be "Enable", The ActiveX programs read by the computer will be stored. As
follows:
Enable: Download unsigned ActiveX controls
Enable: Initialise and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Shenzhen Foscam Intelligent
Shenzhen Foscam Intelligent
Tel: Tel: 86 86 755 755 2674 2674 5668 5668 Fax: Fax:
Technology Co., Limited
Technology Co., Limited
86 86 755 755 2674 2674 5168 5168
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