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MODEM AT AUSTRALIAN PHONE & INTERNET WE’RE HAPPY WHEN YOU’RE HAPPY INSTALLATION GUIDE 1300 137 768 1300 349 851 enquiries@ausphonenet.com.au australianphoneandinternet.com.au Box R1768 Royal Exchange PO 1225 AUSTRALIAN PHONE & INTERNET ABN 26 118 609 813...
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Details about the more advanced features of your modem can be found in the support section of the Netcomm website at http://support.netcommwireless.com If you can’t find what you’re looking for either in this book or online, our team can be contacted on 1300 137 768.
GETTING TO KNOW YOUR MODEM Back Interface Function WiFi antenna 1 Antenna The back of the modem is where you connect everything, turn it on/off and also reset it. Here we’ll explain what each of the ports, sockets and buttons is, where they are Attach a telephone line with an active xDSL service here 2 DSL and what you use them for.
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GETTING TO KNOW YOUR MODEM Front Light Colour Definition Router is not powered on 11 Power The front of the modem is where all the LED status indicators are located. They let you know the status of your modem, whether it is on or off, if you’re connected to the Router is starting up internet, whether WiFi and WPS are enabled and so on.
INSTALLING YOUR MODEM We’ll take you through a step-by-step process of installing your Installing your modem modem and connecting both wired and wirelessly. Throughout the Once you’ve worked out where you want to put your modem it’s time to connect it. text you will see numbers in brackets, these refer to the diagrams Before connecting your modem, you must make sure any devices plugged into your on the previous pages to make it easier to identify what part of the...
Wait for the connection to be made – this should take about network name matching the one configured on your modem. 30 seconds. Please note: The default wireless network name is NetComm Wireless* STEP 3 Check the corresponding Ethernet (14) LED on the front of the modem has lit up.
CONFIGURING YOUR MODEM Logging onto your modem Once you’ve installed your modem and connected to the internet we recommend you adjust some of your settings. This can be done through the control panel. To access the control panel follow these steps: Fig.
STEP 3 Create a new name for your wireless network. This can be done in the SSID field (it’s NetComm Wireless by default). It’s recommended you change the name to something unique to make it easier to identify your network from others nearby but also for improved security.
CONFIGURING YOUR MODEM Securing your wireless network To create a password and secure your wireless network follow these steps: STEP 1 Select Wireless > Security in the left menu. You will see the wireless security screen (Fig. 4). STEP 2 Make sure your network name is selected in the Select SSID drop down menu.
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CONFIGURING YOUR MODEM Changing your modem access details When you configure your modem through a browser, the system requires you to enter your username and password to validate your access permission. By default, these are both set to admin. We recommend you change these to prevent people you don’t know accessing your modem and changing the settings.
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CONFIGURING YOUR MODEM Re-entering your internet connection details Your modem comes preconfigured with all the settings required for it to connect to the internet. You should not need to change these settings unless instructed to do so during troubleshooting. STEP 1 Select Basic Setup in the left menu.
TROUBLESHOOTING Always begin troubleshooting by rebooting your computer and Problem Solution power-cycling the modem. This is particularly important if your My modem isn’t • Your modem may not be connected properly. Check cables computer has only recently begun to exhibit problems. connecting to the are plugged in securely –...
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WA: (08) 9467-8980 password incorrectly on your computer. Try entering SA/NT: (08) 8121-9001 them again. By default the wireless network name is NetComm Wireless and the password is a1b2c3d4e5 unless you’ve changed them. Modem – Installation Guide Modem – Installation Guide...
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GLOSSARY Access Point SSID An access point is a device on a network, An Internet Service Provider (or ISP) is Service Set Identifier (or SSID) is the such as a modem or hub, which allows the company, such as Australian Phone & technical jargon for the name of a your data to be transferred from one location Internet, which provides you with access...
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