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Related Manuals for Memjet AstroJet M1
Summary of Contents for Memjet AstroJet M1
- Page 1 AstroJet COLOR PAGE PRINTER OPERATOR MANUAL ASTRO MACHINE CORP. 630 Lively Blvd. Elk Grove Village, IL 60007 Phone: (847) 364-6363 Fax: (847) 364-9898 www.astromachine.com...
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Page 2: Safety Precautions
SAFETY PRECAUTIONS THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE ASTROJET M1 PRINTER. BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY AND FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS: ... -
Page 3: Table Of Contents
Jams in the Printer Cleaning Shipping or Transporting the Printer SECTION 5 – Troubleshooting Guide ® The Memjet Printhead The Printer Appendices Appendix A – AstroJet M1 Specifications Appendix B – Supplies and Optional Hardware Index Printer Maintenance Schedule Control Panel LED Sequences... - Page 4 TABLE OF CONTENTS NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
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Page 5: Section 1 - Getting Acquainted
SECTION 1 GETTING ACQUAINTED SECTION 1 – Getting Acquainted Front View Cancel LED Button – Cancels the job being printed. Paper LED Button – Press to stop printing, press to restart printing. Press switch to continue printing. ON/OFF LED Button – Use to turn power ON or OFF during idle time and maintenance. Rear Guide –... -
Page 6: Rear View
SECTION 1 GETTING ACQUAINTED Rear View Main Power Switch, Receptacle and Fuse – Plug in power cord here. Switch turns main power ON/OFF. (Use Control Panel LED Power switch to turn off machine for cleaning and maintenance). Fuse protects the Printer’s electronic circuits. USB Port Connection –... -
Page 7: Print Engine View
Ink Revolver Couplings – Connect the ink hoses to the Printhead Cartridge. The Printhead Latch extends and retracts the couplings from the Printhead. ® Printhead Cartridge – Memjet Printhead produces an 8.5" wide full color print area. Printhead Latch Release Button – Button inside opening will initiate a Printhead Latch release cycle. -
Page 8: Ink Tank Door View
SECTION 1 GETTING ACQUAINTED Ink Tank Door View Ink Tank Securing Latches – Used to hold the Ink Tanks in the slots. NOTE: Please be sure that both sides at the bottom part of the latch are engaged. Ink Tanks – Printer has 5 Ink Tanks: Cyan, Yellow, Magenta, Black, Black Ink Waste Tray –... -
Page 9: Control Panel Button/Led Indicators
SECTION 1 GETTING ACQUAINTED Control Panel Button/LED Indicators The Control Panel has 3 buttons with LED indicators. POWER (ON/OFF) – Turns Printer power ON and OFF. Turn off power for cleaning and maintenance PAPER (STOP JOB/RESUME) – Stops Paper Feed or Resumes Printing. -
Page 10: Section 2 - Installing The Printer
SECTION 2 INSTALLING THE PRINTER SECTION 2 – Installing the Printer Contents of Packaging M1 Printer Ink Tanks – Cyan, Magenta, Yellow, Black, Black Printhead Cartridge Media Side Guides: Registration (Fixed) and Adjustable – mounting screws attached to Printer Rear Media Support Guide –... -
Page 11: Hydrating The Printhead Cartridge
SECTION 2 INSTALLING THE PRINTER Hydrating the Printhead Cartridge Before you begin assembling the Printer, it is a good idea to hydrate the Printhead Cartridge. CAUTION Use electrostatic discharge (ESD) protection when handling. Hold the Printhead Cartridge by the handles ONLY. ... -
Page 12: Remove Service Station Transport Tab And Shipping Tape
SECTION 2 INSTALLING THE PRINTER Remove Service Station Transport Tab and Shipping Tape 1. Open the Top Cover. 2. Release the two latches (one on either side of the Print Engine). Open the top half of the Clamshell by lifting both levers at the same time. CAUTION HOLD ONTO BOTH LATCHES WHEN OPENING AND CLOSING THE PRINT ENGINE CLAMSHELL TO PREVENT DAMAGE. -
Page 13: Assembling The Printer
SECTION 2 INSTALLING THE PRINTER Assembling the Printer Install the Adjustable Side Guide with two screws [1]: Next install the Envelope/Paper Side Guide using the two screws [2] provided. Attach the Rear Paper Support using the knob [3] provided. NOTE: The two outside holes fit over the socket head screws. Install the Rear Guide using the thumbscrew and washer [4] provided. -
Page 14: Connecting The Printer
SECTION 2 INSTALLING THE PRINTER Connecting the Printer Plugging in the Printer Plug the power cord into the receptacle [1] at the rear of the Printer. The internal power supply in the Printer is rated 115 to 240VAC, 50/60 Hz. CAUTION DO NOT USE AN ADAPTER PLUG OR EXTENSION CORD TO CONNECT THE PRINTER TO THE WALL RECEPTACLE. -
Page 15: Install The Printer Driver
SECTION 2 INSTALLING THE PRINTER Install the Printer Driver For the Printer software to operate properly check that the computer system meets these minimum requirements: Windows XP, Windows Vista, Windows 7. (Supports 32 and 64 bit systems) You must have administrative privileges on the system. ... - Page 16 SECTION 2 INSTALLING THE PRINTER Printer Connections. Click “Configure to print using USB”. Then click “Next>”. Installing Printer Software. Software download begins. Would You Like to Install This Device Software? Click “Install”. Connect Device Now. Turn Printer ON and connect the USB cable. Don’t click on either button.
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Page 17: Install The Ink Tanks
SECTION 2 INSTALLING THE PRINTER Finished software installation. Do not check the Print Test Page as the Printer is not set up yet. You can check the “Set this printer as the default printer” at this time. Click “Next>”. Install Printer Software. Click “Exit” to close the CD. - Page 18 SECTION 2 INSTALLING THE PRINTER Open the Ink Tank Door (hinged at bottom). Open the three Latches [A]. Remove the Ink Tank(s) from packaging. Insert the Ink Tanks (labels up) into their appropriate color slots [B]. Close the three Ink Tank Latches. INSTALLATION TIP: Make sure the Ink Tanks seat properly.
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Page 19: Install The Printhead Cartridge
SECTION 2 INSTALLING THE PRINTER Install the Printhead Cartridge The Printhead Cartridge is a delicate precision device. Handle with extreme care to avoid damage and issues that could degrade print quality. CAUTION Use electrostatic discharge (ESD) protection when handling. ... - Page 20 SECTION 2 INSTALLING THE PRINTER Take the Printhead Cartridge you hydrated and set aside earlier, remove the orange cover and proceed to Step 3. Otherwise, follow the Steps below: [A] Carefully remove the Printhead Cartridge from the foil packaging. Tear at notch or cut end with scissors.
- Page 21 SECTION 2 INSTALLING THE PRINTER Wet the Printhead Surface. This ensures that the Printhead will prime correctly. Open the Top Cover. Release and lift the two latches at the same time to raise the Print Engine Clamshell. Moisten the Printhead nozzles using distilled water and a damp, lint-free cloth, wiping end to end.
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Page 22: Removing The Head Media Guide
SECTION 2 INSTALLING THE PRINTER Removing the Head Media Guide You can remove the Head Media Guide if you are primarily printing on thin, flat stock (that is, you are not printing large batches of envelopes) and are encountering print quality issues. The attachment is used to flatten the envelope flap for better print consistency. -
Page 23: Install/Remove Envelope Attachment Spacers
SECTION 2 INSTALLING THE PRINTER Install/Remove Envelope Attachment Spacers Install the Envelope Attachment Spacers if you are printing large volumes of envelopes. Remove the Spacers if you are primarily printing sheet stock. DO NOT use the spacers without the Envelope Attachment (Head Media Guide). -
Page 24: Setting Up The Feed
SECTION 2 INSTALLING THE PRINTER Setting up the Feed The Printer is equipped with four Sheet Separators, two Side Guides and a Rear Media Guide. The Sheet Separators are adjusted individually as follows: Move the Left-hand Side Guide into position. This Guide has two positions. The position closest to the Side Frame is for 9.5"... - Page 25 SECTION 2 INSTALLING THE PRINTER Adjust the Right-hand Side Guide so that it is about 1/32-inch from the sides of the media. Tighten the locking knob on the Side Guide. Place a stack of media in the machine. Press and hold the Paper key to feed one piece through the Separator.
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Page 26: Section 3 - Operating The M1 Printer
SECTION 3 OPERATING THE ASTROJET M1 SECTION 3 – Operating the M1 Printer Once the Printer Driver is installed on your computer and the Printhead is primed, you are ready to start printing. Set up your job and send it to the Printer. The Printer will start and print. - Page 27 SECTION 3 OPERATING THE ASTROJET M1 Printing a Typical Job on 8.5-inch by 5.5-inch Paper The Printer can print edge-to-edge on an 8.5" x 5.5" document. Follow these steps to set up a job: Go to File, then Page Setup and select 0" margins.
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Page 28: Printer Driver Properties
SECTION 3 OPERATING THE ASTROJET M1 Printer Driver Properties The Printer Driver for the Printer works the same as any other Printer Driver for Windows. It does have some enhancements to help you maximize the ability of the Printer to print variable addressed pieces quickly and efficiently. -
Page 29: Layout Tab
SECTION 3 OPERATING THE ASTROJET M1 Media – Choose a type of media or different MEDIA TYPE MEDIA PROFILE size media than the document was originally Plain Paper designed for. Type: Chart at right lists the Bright White Paper... - Page 30 SECTION 3 OPERATING THE ASTROJET M1 Using Layout Tab Printing Adjustments Image Position – You can use the Left Adjustment move the image area away (+) from the left edge of the media (image moves to the right) You can use the Top Adjustment to move the image up (-) or down (+) from the top left corner of the media used.
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Page 31: Import/Export Tab
SECTION 3 OPERATING THE ASTROJET M1 Import/Export Tab Import/Export is used to preserve any custom Media Sizes and/or Watermarks you may have developed for various jobs when you update the Printer firmware. Export – Send the custom settings to a holding file before downloading the new firmware. -
Page 32: Using The Printer Toolbox
SECTION 3 OPERATING THE ASTROJET M1 Using the Printer Toolbox Once the Printer Driver is installed you have access to the Printer Toolbox. The Toolbox lets you check printer status, monitor ink usage, perform diagnostic checks, print reports and run maintenance tasks on the Printer from your computer. - Page 33 SECTION 3 OPERATING THE ASTROJET M1 Cleaning Buttons: Provide 3 levels of cleaning for the Printhead Cartridge. These work the same way as the “Clean Printhead” buttons in the Printer Driver: Quick Clean Printhead – Circulates ink, wipes and cleans the Printhead Cartridge.
- Page 34 SECTION 3 OPERATING THE ASTROJET M1 [C] These buttons control functions that require the machine to be out of service for extended periods of time while they are being performed. Install Service Station – Pulls the Service Station back into place after cleaning, repair or replacement.
- Page 35 SECTION 3 OPERATING THE ASTROJET M1 [E] Firmware Download – Get the latest version of firmware for your Printer. How to download new firmware: When you are notified that new firmware is available for your Printer, download the *.fbf file and save it to your desktop.
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Page 36: Ink Usage
SECTION 3 OPERATING THE ASTROJET M1 Ink Usage Allows you to monitor the estimated amount of ink left in each of the five Ink Tanks. You can monitor ink consumption and schedule Tank changes (saving down-time during a print run.) -
Page 37: Service Menu
SECTION 3 OPERATING THE ASTROJET M1 The “Network Status and Configuration” page opens. Your IT person can choose the Network Settings box to enter the correct settings for your network. Connect Ethernet cable to Network Port on Rear Panel of Printer. -
Page 38: Section 4 - Maintenance
SECTION 4 MAINTENANCE SECTION 4 – Maintenance General, periodic maintenance is needed to keep the Printer in good working order. This section covers how to care for the Ink Tanks, Printhead Cartridge, Service Station, and clear paper jams. Replacing the Ink Tanks Replace the Ink Tanks when the ink runs out. -
Page 39: Cleaning Ink Tank Contacts
SECTION 4 MAINTENANCE Click “Continue” on the Confirm screen, then “Refresh Ink Levels” on the User Interface screen. The ink colors fill in as the Ink Tanks are installed. If the ink colors do not fill in after a few seconds, click “Replace Ink Tanks”... - Page 40 SECTION 4 MAINTENANCE Open the Front Cover, release the Ink Tank Latch(es) [A] and remove the Ink Tank(s) [B] that did not refresh. Clean the Ink Level Prism [A] and QA Chip contacts [B] with a clean, dry, lint-free cloth. NOTE: You can dampen the cloth with distilled water to wipe the Prism, but DO NOT get the QA Chip contacts wet.
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Page 41: Cleaning/Replacing The Printhead Cartridge
SECTION 4 MAINTENANCE Cleaning/Replacing the Printhead Cartridge Cleaning The Printhead in the Printer is cleaned automatically each time the machine is turned on or when the “Quick Clean Printhead” routine is performed by the operator. This can be found under the Service Tab, “Quick Clean Printhead”... - Page 42 SECTION 4 MAINTENANCE Replacing the Printhead Cartridge Open the Toolbox. On the User Interface screen you will see System Status information in the upper left corner. Open the Top Cover. Press the Printhead Latch Release button [1]. The Printer pumps any ink in the system back into the Tanks.
- Page 43 SECTION 4 MAINTENANCE [A] Carefully remove the Printhead Cartridge from the foil packaging. Tear at notch or cut end with scissors. [B] Remove the protective plastic cover. Hold the Printhead by the handle and unclip the cover from the Printhead. [C] Remove protective strip from the Printhead electrical contacts.
- Page 44 SECTION 4 MAINTENANCE Wet the Printhead Surface. This ensures that the Printhead will prime correctly. Open the Top Cover. Release and lift the two latches at the same time to raise the Print Engine Clamshell. Moisten the Printhead nozzles using distilled water and a damp, lint-free cloth, wiping end to end.
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Page 45: Printhead Storage
(including cleanliness) and other factors. M-Series Printhead Return Policy The following is the Return Policy and Return Procedure for Memjet Printheads for M-Series Printers: Limited Printhead Replacement Policy: M-Series Printheads are manufactured to be free from defects in materials and workmanship. - Page 46 SECTION 4 MAINTENANCE Return Procedure: 1. Verify eligibility for return. Check the page count printed by this Printhead, if the page total is more than 40,000 pages, the replacement policy does not apply. NOTE: This is NOT the Printer page count. Make sure the Printer is powered up and connected via USB or network.
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Page 47: Replacing The Service Station
SECTION 4 MAINTENANCE Replacing the Service Station The Service Station (located above the Ink Tank Station) cleans the Printhead Cartridge of excess ink and debris, keeps the Printhead hydrated and protected when not in use, captures ink used to keep nozzles clear, and acts as a base to support media during printing. - Page 48 SECTION 4 MAINTENANCE Carefully slide the Service Station out of the Service Station port. NOTE: DO NOT pull the Service Station all the way out until you disconnect the Ribbon Cable. USEFUL TIP: Place an absorbent towel under the Service Station before you remove it to catch any drips or leaks.
- Page 49 SECTION 4 MAINTENANCE Slide the Latch open on the Service Station Circuit Board. [1] Plug the Ribbon Connector (blue side up) into the space under the Latch. [2] Close the Latch. [1] Slide the Service Station into the Service Station port until it touches the bar. Align with tracks along sides and Guide on Service Station dock floor.
- Page 50 SECTION 4 MAINTENANCE GENTLY push the Service Station while turning the large Gear on right side of Print Engine clockwise. Gear should engage gear on Service Station Roller and pull it in. Once the Service Station starts moving, stop turning the gear. 10.
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Page 51: Replacing The Ink Waste Tray
SECTION 4 MAINTENANCE Replacing the Ink Waste Tray The Ink Waste Tray soaks up any excess ink that may drip from the Print Engine during operation. After a period of time it may become saturated and need replacement. Open Ink Tank Door. Push in on the Tabs to release the Ink Waste Tray and remove it from unit. -
Page 52: Jams In The Printer
SECTION 4 MAINTENANCE Jams in the Printer If a jam occurs, STOP the Printer. Some possible causes for jamming are: Feeding more than one piece of media (double-feeding). Damaged media, such as dog-eared (turned down corners). Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements for automated feeding is acceptable in the Printer Envelopes caught under the flap of another envelope or stick to one another. -
Page 53: Cleaning
SECTION 4 MAINTENANCE Cleaning WARNING! THE PRINTER IS A PRECISION MACHINE. CLEAN REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE, DISCONNECT THE MACHINE FROM ITS POWER SOURCE! DO NOT REMOVE SIDE COVERS! HIGH VOLTAGES PRESENT. Clean the Printer regularly to remove accumulated paper dust and ink. Depending on the types of media that are run, paper dust may accumulate inside the Printer and on the Transport. -
Page 54: Print Engine
SECTION 4 MAINTENANCE Print Engine Areas in the Print Engine can become glazed with a buildup of dust, paper lint and accumulated ink and have to be cleaned regularly. Open the Top Cover. Open the Clamshell Assembly by releasing the two latches. -
Page 55: Shipping Or Transporting The Printer
SECTION 4 MAINTENANCE Shipping or Transporting the Printer If you have to ship or transport the Printer for any reason, the unit will have to be prepared. Once the Printer is prepared, carefully package the Printer, Printhead Cartridge, Service Station and Ink Tanks in their original packaging. -
Page 56: Remove The Service Station
SECTION 4 MAINTENANCE Make sure the Printhead Latch is fully opened to retract the ink lines. Remove the Printhead Cartridge by tilting it toward the ink lines [3], then carefully lift it out of the Printhead Compartment. Pack the Printhead Cartridge area with absorbent towels to catch any ink drips or spills. Carefully pack the Cartridge using the original packaging. - Page 57 SECTION 4 MAINTENANCE Carefully slide the Service Station out of the Service Station port. NOTE: Do not pull Service Station all the way out until you disconnect the Ribbon Cable. NOTE: Place an absorbent towel under the Service Station before you remove it to catch any drips or leaks. Disconnect the Ribbon Cable.
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Page 58: Section 5 - Troubleshooting Guide
Printer. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is set up properly, plugged in, and that it has an adequate supply of ink before attempting to troubleshoot any problem. ® The Memjet Printhead CONDITION PROBLEM... -
Page 59: The Printer
SECTION 5 TROUBLESHOOTING The Printer CONDITION PROBLEM SOLUTION Ink Tank installed, no Ink Level Ink Tank contacts dirty, Remove Ink Tank(s). Clean indication in Toolbox preventing Printer/Ink Tank prism and QA Chip contacts, communication. see Maintenance, Cleaning Ink Tank Contacts. Extra lines;... -
Page 60: Appendices
APPENDICES Appendix A – AstroJet M1 Specifications Best: 1600 x 1600 DPI PRINT RESOLUTION Normal: 1600 x 800 DPI SPEED Up to 3600 letter size pages or 9000 envelopes per hour (color or mono) Minimum: 3" x 4.2" (76 mm x 107 mm) MEDIA SIZE Maximum: 9.5"... -
Page 61: Index
INDEX #10 Envelope Setup 9.5" x 17" Paper Setup Import/Export Tab, Printer Driver Indicators, Control Panel Button Adjustable Media Guide 1, 2, 9 Ink Revolver Couplings Assembling Printer Ink Revolvers Ink Tanks Cleaning Contacts Cancel Button Disposal Cartridge, Printhead Installing Choose Location Latches Clamshell Latches... - Page 62 INDEX Rear Paper Support Print Engine Clean Printhead Button Receptacle, Power Cleaning Remove/Replace Ink Revolvers Envelope Attachment Printhead Release Button Envelope Attachment Spacers Service Station Head Media Guide Printer Ink Tanks 34, 53 Assembly Printer Jams Cleaning Printhead 37, 51 Connection Service Station 43, 52...
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Page 63: Printer Maintenance Schedule
PRINTER MAINTENANCE SCHEDULE General, periodic maintenance is needed to keep the Printer in good working order. Many tasks can be performed by operators with basic supplies, no special tools needed. Other tasks should only be performed by trained service personnel. NOTE: High volume usage may require more frequent maintenance. Maintenance Supplies &... - Page 64 NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
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Page 65: Control Panel Led Sequences
Control Panel LED Sequences Print and cut out this chart to mount on the printer if desired. Suggested location: Top Cover. - Page 68 Copyright © 2013 ASTRO MACHINE CORP. Elk Grove Village, IL 60007 08/15/2013 Part Number: 200-AJM1, Rev. P...
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