Buick Enclave Owner's Manual page 233

Problem
The auxiliary source is running, but there is no picture or
sound.
Sometimes the wireless headphone audio cuts out or
buzzes.
The remote and/or the headphones are lost.
The DVD is playing, but there is no picture or sound.
Tips and Troubleshooting Chart (cont.)
Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
See your dealer for assistance.
Check that the RSE video screen is sourced to the DVD
player.
I n f o r ma t i o n P r o v i d e d b y :
Infotainment System
Recommended Action
7-49