Motorola MBP854CONNECT User Manual page 59

If you forgot your password
If you do not remember your password, tap Forgot password and submit
your e-mail address. A new password will be sent to your e-mail address
immediately.
Troubleshooting for Wi-Fi
Category
Account I am unable to login
even after registration.
Account I receive an error
message saying: "Email
ID is not registered".
Account What do I do if I forgot
my password?
Account I am unable to receive a
new password although
I have used the "Forgot
password" option.
Help
®
Internet Viewing
Problem
Description / Error
Solution
Please check your user name and
password.
Please ensure that you have
registered with us. Tap Create
Account to create an account to be
able to use the Wi-Fi
Baby Monitor Camera.
Click on the "Forgot Password" link on
the https://
app.hubbleconnected.com/
#lostpassword website OR your
Android™ or iOS application. An email
will be sent to your registered email
address.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
®
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