Tips on preventing jams
You can avoid most paper jams by correctly loading paper and specialty media in the printer.
The following hints can help you avoid paper jams:
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Do not load wrinkled, creased, or damp paper.
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Never mix media types within a tray.
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Flex, fan, and straighten paper before you load it.
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Do not exceed the maximum stack height.
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Push all trays firmly into the printer after loading them.
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Make sure the guides in the trays are positioned snug against the paper or specialty media.
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Do not remove paper trays while a job is printing.
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Before loading transparencies, fan the stack to prevent sheets from sticking together.
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Do not use envelopes that:
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Have excessive curl
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Are stuck together
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Are damaged in any way
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Contain windows, holes, perforations, cutouts, or embossments
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Have metal clasps, string ties, or metal folding bars
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Have postage stamps attached
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Have any exposed adhesive when the flap is in the sealed position
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Use only recommended paper. See the Card Stock & Label Guide available on our Lexmark Web site at
www.lexmark.com for more information about which paper provides optimum results for your printing
environment.
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If you need detailed information before purchasing large quantities of customized paper, see the Card Stock &
Label Guide.
Print media tasks and tips
Tips on preventing jams
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