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9.7
Answering Machine and Voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering machine and those left with your telephone
service provider's voicemail. Your telephone's built-in digital answering machine
messages and voicemail messages are separate. Each alerts you to new messages
differently.
•
If
on the telephone base flashes, XX New messages displays on the handset
and telephone base, there are new messages in the built-in answering machine.
To listen to the messages recorded on your digital answering machine, tap
on the telephone base. To listen to messages with a handset, see the Message
Playback section.
•
If
and New voicemail display on the handset and the telephone base, your
telephone service provider is indicating that it has new voicemail for you. To listen
to your voicemail, dial your voicemail number.
Some telephone service providers bundle or combine multiple services like voicemail and
call waiting, so you may not be aware that you have voicemail. To check what services
you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering machine, turn off your
answering machine. To use your answering machine rather than your voicemail service,
contact your telephone service provider to deactivate your voicemail service.
9.8
Using the Answering Machine and Voicemail Together
You can also use your telephone answering machine and voicemail together by
setting your built-in answering machine to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering machine is
busy recording a message and you receive another call, the second caller can leave a
voicemail message.
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