VTech LS6185 Complete User's Manual
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Complete user's manual
w w w.v t e c h p h o n e s . c o m
Models:
LS6185/LS6185-13/
LS6185-15/LS6185-16/
BC
LS6185-17

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Summary of Contents for VTech LS6185

  • Page 1 Complete user’s manual w w w.v t e c h p h o n e s . c o m Models: LS6185/LS6185-13/ LS6185-15/LS6185-16/ LS6185-17...
  • Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
  • Page 3: Table Of Contents

    Table of contents Getting started ......1 Temporary ringer silencing ....20 Temporary tone dialing ..... 20 Parts checklist ........1 Chain dialing ........21 Telephone base installation ....2 Transfer a call ........22 Handset battery installation ....3 Handset battery charging ....4 Multiple handset use ....23 Are you a new cable or VoIP Join a call in progress ......
  • Page 4 Table of contents Answering system settings ..38 Appendix ........50 Answering system ......38 Expand your telephone system ..50 Announcement ......... 38 Add and register a handset ....50 Record your own announcement ..38 Deregister handsets ......51 Play your announcement ....38 Keystroke Table ........
  • Page 5: Getting Started

    Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Handset Telephone base Telephone line cord Telephone base power adapter Battery compartment cover Battery Abridged user’s...
  • Page 6: Telephone Base Installation

    Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
  • Page 7: Handset Battery Installation

    Getting started Handset battery installation Install the battery as shown below. 1. Insert the battery connector securely 2. Place the battery with the label THIS SIDE UP facing up and the wires into the socket inside the handset battery compartment. inside the battery compartment.
  • Page 8: Handset Battery Charging

    Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). • For best performance, keep the handset on the telephone base when not in use. • The battery is fully charged after 11 hours of continuous charging. • If you place the handset in the telephone base without installing a battery, the handset displays NO BATTERY.
  • Page 9: Are You A New Cable Or Voip Subscriber

    Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.
  • Page 10: Handset Layout

    Getting started Handset layout 1 – /p/VOLUME 2 – REDIAL/PAUSE • Press to review the directory when the • Press repeatedly to view the last phone is not in use (page 28). 10 numbers dialed (page 19). • While entering numbers, press and hold to • Press to scroll up while in a menu, or in the insert a dialing pause.
  • Page 11 Getting started Handset layout 4 – 1 10 – OFF/CANCEL • While reviewing a caller ID log entry, press • During a call, press to hang up (page 17). repeatedly to add or remove 1 in front of • While in a menu, press to return to the the telephone number before dialing or previous menu, or press and hold to saving it in the directory (page 35).
  • Page 12: Telephone Base Layout

    Getting started Telephone base layout 1 – /ANS ON/OFF 6 – /PLAY/STOP • Press to turn the answering system on or • Press to play messages (page 46). off (page 39). • Press to stop playing messages (page 46). 2 – /FIND HANDSET 7 –...
  • Page 13: Telephone Settings

    Telephone settings Using the menu You can only use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code, dial mode and auto answer.
  • Page 14: Handset Ringer Volume

    Telephone settings Handset ringer volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, Ringer off and appears on the handset. 1. Press MENU when the handset is not in use. Ringers 2.
  • Page 15: Set Date And Time

    Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 16: Handset Lcd Language

    Telephone settings Handset LCD language You can select a language (English, French or Spanish) to be used in all handset screen displays. 1. Press MENU when the handset is not in use. Settings to scroll to Settings, then press SELECT. 2.
  • Page 17: Voicemail Number

    Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1 on the handset.
  • Page 18: Clear Voicemail Indicators

    Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.
  • Page 19: Home Area Code

    Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.
  • Page 20: Auto Answer

    Telephone settings Auto answer The auto answer feature is preset to off. You can turn this feature on or off for each handset. If you turn the auto answer feature on, the handset automatically answers an incoming call whenever you pick up the handset from the telephone base or a charger.
  • Page 21: Telephone Operation

    Telephone operation Make a call on the handset . 1. Press 2. When you hear a dial tone, dial the number. • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers on the handset, press and hold PAUSE to insert a dialing pause (a P appears).
  • Page 22: Handset Speakerphone

    Telephone operation Handset speakerphone When the handset is on a call, press to switch between the handset speakerphone and the handset earpiece. When the speakerphone is active, the handset displays Speaker. Volume control • During a call, press /VOLUME or /VOLUME. • The handset earpiece volume and speakerphone volume settings are independent.
  • Page 23: Check Voicemail

    To set your voicemail number, see Voicemail number on page 13. Website www.vtechphones Use this feature to view the VTech website address. ANS ON 1. Press MENU when the handset is not in use. to scroll to Web address, then press SELECT.
  • Page 24: Temporary Ringer Silencing

    Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: • Press OFF or MUTE on the handset.
  • Page 25: Chain Dialing

    Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call using a handset. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
  • Page 26: Transfer A Call

    Telephone operation Transfer a call While on an outside call, you can transfer the call from one system device to another. This feature is only applicable to models with more than one handset. 1. During a call, press MENU. Transfer to scroll to Transfer, then press SELECT.
  • Page 27: Multiple Handset Use

    Multiple handset use Join a call in progress Another handset can join you on an outside call. The call continues until all parties hang up. You can share an outside call with up to two devices at the same time. You can buy additional expansion handsets (LS6105/LS6105-13/LS6105-15/ LS6105-16/LS6105-17) for this telephone base.
  • Page 28: Answer An Incoming Call During An Intercom Call

    Multiple handset use Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, you will hear an alert tone. • To answer the call, press . The intercom call ends automatically. • To end the intercom call without answering the outside call, press OFF. The intercom call ends and the telephone continues to ring.
  • Page 29: Directory

    Directory About the directory The directory stores up to 50 entries with up to 30 digits for Directory empty each phone number and 15 characters for each name. • Directory entries are shared by all handsets. ANS ON Any modifications made on one handset apply to all. • When you access the directory without records, the screen Directory full shows Directory empty.
  • Page 30: Add A Directory Entry

    Directory Add a directory entry 1. Press MENU when the handset is not in use. Directory 2. Press to scroll to Directory, then press SELECT. 3. Press SELECT to choose Add contact. ANS ON 4. When Enter number displays, use the dialing keys to enter a number (up to 30 digits).
  • Page 31 Directory Add a directory entry -OR- 1. Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset displays 800-595-9511 Enter number. ANS ON • Press to move the cursor to the left or right. 10:01 8/20 • Press DELETE to erase a digit.
  • Page 32: Review Directory Entries

    Directory Review directory entries Directory entries appear alphabetically. 1. Press on the handset when the phone is not in use. The screen displays the first entry in the directory. 2. Press on the handset to browse through the directory. -OR- 1.
  • Page 33: Edit A Directory Entry

    Directory Edit a directory entry 1. Search for the desired entry in the directory (see Review Edit number directory entries or Alphabetical search on page 28). 800-595-9511_ 2. When the desired entry displays, press SELECT. The ANS ON handset displays Edit number. 3.
  • Page 34: Speed Dial

    Directory Speed dial You can copy nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial entries are shared by all system devices. Changes made to the speed dial entries on one handset apply to all devices.
  • Page 35: Dial A Speed Dial Entry

    Directory Dial a speed dial entry • When the phone is not in use, press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding location. When the speed dial location is empty, the handset shows the speed dial list. See Assign a speed dial entry on page 30 to add a new entry.
  • Page 36: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring.
  • Page 37: Caller Id Log

    Caller ID Caller ID log If you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. • The caller ID log stores up to 50 entries.
  • Page 38: Missed Call Indicator

    Caller ID Missed call indicator When there are calls that have not been reviewed in the 6 missed calls caller ID log, the screens display XX missed calls. When you have reviewed all the missed calls, the missed call indicator ANS ON goes away.
  • Page 39: View Dialing Options

    Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory.
  • Page 40: Dial A Caller Id Log Entry

    Caller ID Dial a caller ID log entry 1. Search for the desired caller ID log entry (see Review the caller ID log on page 34). 2. When the desired entry displays, press on the handset to dial. Save a caller ID log entry to the directory 1.
  • Page 41: Delete Caller Id Log Entries

    Caller ID Delete caller ID log entries To delete one entry: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 34). 2. Press DELETE on the handset to delete the displayed entry. To delete all entries: 1.
  • Page 42: Answering System Settings

    Answering system settings Answering system Use the answering system menu of a cordless handset to Answering sys turn on or off the answering system, message alert tone or call screening, set up the announcement message, ANS ON or change the number of rings, remote access code or message recording time.
  • Page 43: Delete Your Announcement

    Answering system settings Delete your announcement 1. Press MENU when the phone is not in use. Play 2. Press to scroll to Answering sys, then press SELECT. ANS ON 3. Press SELECT again to choose Announcement. The system announces, “To play, press 2. To record, press 7.” Annc deleted 4.
  • Page 44: Call Screening

    Answering system settings Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded. 1. Press MENU when the phone is not in use. Ans sys setup 2. Press to scroll to Answering sys, then press SELECT.
  • Page 45: Remote Access Code

    Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. 1. Press MENU when the phone is not in use. Remote code to scroll to Answering sys, then 2.
  • Page 46: Recording Time

    Answering system settings Recording time You can set the recording time limit for each incoming message. The recording time is preset to three minutes. 1. Press MENU when the phone is not in use. Recording time to scroll to Answering sys, then 2.
  • Page 47: Answering System Operation

    Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
  • Page 48: Message Capacity

    Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 42). The total storage capacity for the announcement, messages and memos is approximately 14 minutes.
  • Page 49: Call Screening

    Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are turned on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Options while a message is being recorded: • Press VOL - or VOL + to adjust the call screening volume.
  • Page 50: Message Playback

    Answering system operation Message playback On the telephone base, when playback begins, the total number of old or new messages is announced, and the message window displays the message number currently playing. On a handset, when playback begins, the total number of new and old messages is announced, and it displays the number of old and new messages.
  • Page 51: Delete All Old Messages

    Answering system operation Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages at the telephone base: 1. Press X/DELETE when the phone in not in use. You hear, Del all old “To delete all old messages, press X/DELETE again.”...
  • Page 52: Message Window Displays

    Answering system operation Message window displays Window display Description No messages. The total number of old messages and memos recorded. 1-99 The message number currently playing. The total number of new messages recorded, or the current (flashing) 0-99 message number during new message playback. The clock needs to be set.
  • Page 53: Remote Access

    Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 41 to change it. 1. Dial your telephone number from any touch-tone telephone. 2.
  • Page 54: Appendix

    Appendix Appendix Expand your telephone system The handset provided within your product package is already registered as HANDSET 1. You can add new handsets (LS6105/LS6105-13/LS6105-15/ LS6105-16/LS6105-17, purchased separately) to your telephone base. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5).
  • Page 55: Deregister Handsets

    Appendix Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all the instructions on this page before you begin.
  • Page 56: Keystroke Table

    Appendix Keystroke Table You can use the dialing keys to perform text editing (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears.
  • Page 57: Screen Messages

    Appendix Screen messages There are no caller ID log entries. Call log empty The handset is calling another handset (for intercom calls). Calling HS X The handset is transferring an outside call to another handset. A directory entry is deleted. Contact deleted There are no directory entries.
  • Page 58 Appendix Screen messages The battery is very low. The handset should be charged. Put in charger The quiet mode is turned off. Quiet mode off The telephone system is in quiet mode. Quiet mode on The system recording time is full. Rec mem full The handset is successfully registered to the telephone base.
  • Page 59: Handset And Telephone Base

    Appendix Handset and telephone base indicators Telephone base lights On when the answering system is turned on. ANS ON/OFF On when the telephone line is in use. IN USE CHARGE On when the handset is charging in the telephone base. Handset icons The battery icon flashes when the battery is low and needs charging.
  • Page 60: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in.
  • Page 61 Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
  • Page 62 Appendix Troubleshooting The battery does not charge in the handset, or the handset battery does not accept charge. • If the cordless handset is in the telephone base or handset charger and the charge light is not on, refer to The charge light is off (page 61). • Charge the battery in the cordless handset for at least 12 hours.
  • Page 63 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone.
  • Page 64 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet.
  • Page 65 Appendix Troubleshooting My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
  • Page 66 Appendix Troubleshooting The telephone does not respond to remote commands. • Make sure you enter your remote access code correctly (page 49). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.
  • Page 67 Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
  • Page 68: Important Safety Instructions

    Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 69 Appendix Important safety instructions Battery • CAUTION: Use Only Supplied Battery. • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin.
  • Page 70: Operating Range

    Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
  • Page 71: The Rbrc ® Seal

    VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®...
  • Page 72: Fcc, Acta And Ic Regulations

    Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 73: California Energy Commission

    Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
  • Page 74: For C-Ul Compliance Only

    11. Ne surchargez pas les prises de courant et les rallonges. 12. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants : • Lorsque le cordon d’alimentation est endommagé ou écorché.
  • Page 75 Appendix For C-UL compliance only 14. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé...
  • Page 76 Appendix For C-UL compliance only À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné...
  • Page 77: Limited Warranty

    Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at...
  • Page 78 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
  • Page 79: Technical Specifications

    Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to the environmental conditions at the time of use. Power requirements Handset: 2.4V 400mAh, Ni-MH battery pack Telephone base: 6V DC @ 450mA Memory...
  • Page 80: Index

    Index Add a directory entry 26–27 Handset battery charging 4 Add a handset 50 Handset battery installation 3 Alphabetical search 28 Handset layout 6–7 Announcement 38–39 Handset locator 18 Answer a call 17 Handset speakerphone 18 Answering system 38–49 Home area code 15 Answer on/off 39 Auto answer 16 Important safety instructions 64–65 Indicators 55 Base layout 8...
  • Page 81 Index Quiet mode 16 Redial 19 Register a handset 50 Remote access 49 Remote access code 41 Review directory entries 28 Review the caller ID log 34 Ringer tone 10 Ringer volume 10 Safety instructions 64–65 Save a caller ID log entry 36 Save a directory entry 26–27 Screen messages 37, 53–54 Settings 9–16, 38–42...
  • Page 82 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All rights reserved. 05/14. LS6185-X_WEBCIB_V4.0...

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